Questions

There is a quick share screen shot pop up menu. Please turn it off. Customer service should work for the customer. I didn't ask you to turn that on. If you asked permission i would know how to turn it off. But now I must waist my time and resources trying to find how to contact you in a way that doesn't even answer my issue. Why you don't have a chat for this in the app under a help menu is obviously so customers will do your job for you. Makes me sick how companies "serve" their customers these days. 

I can't figure out how to delete multiple things at once. Deleting one thing at a time is a painful task especially when I want to delete more than 30 items. Appreciate any help. Cheers!

 Dear Adobe Express ForumI hope you’re having a fantastic day! I’m reaching out with a request that may require a little creative magic on your part.My name is Bob, and I am working on a hilarious, giraffe-themed animation project for my young grandchildren, Esther and Elijah. The star of the show? A giggle-inducing giraffe named Giggles—she’s got the jokes, the charm, and an uncontrollable case of the giggles!However, I face visual difficulties that make creating animations on my own nearly impossible.  (I am registered blind and use specialised audible software on my PC. However, I firmly believe that my abilities far surpass any limitations my disability might impose.) While I love the idea of crafting something fun and engaging, I firmly subscribe to YDI—"You Do It"—because DIY isn't quite in my skillset!Would it be possible for your talented team to assist in animating Giggles, syncing her to a funny voice recording, and helping bring her delightful personality to life?

Can anybody tell me if and where I can find my recently lost files that have been lost to the update? I seem to have lost those but now gained back files lost 3 years ago from Spark - madness! Thank you 🙂

I would like to see the option for adobe cloud to connect to Synology drive (similar to google drive) https://www.synology.com/en-global/dsm/feature/drive   This will give me the capability of not having any of my data inside Adobe's cloud but have it synchronized with Adobe Cloud in the proper way so that I can access it through any of my adobe apps and I can actually create shares that are synchronized to my drive locally end so that way I can share it with other fellow designers. We primarily work offline and not in a collaborative environment due to the fact is is that we work with very heavy files and sometimes have only maintained tasks to edit a small part of the document and we need to have a piece meal properly and in the right place so we have to move files in and out of a file drive like Adobe cloud it makes it an extra step just to move our files so that we can share them and edit them alike if we can link Adobe Express to synology drive then that will we have a cloud

Hi, I'm looking for a tool that lets me upload an image and command it to 'add text, buttons, or frames'—ideally with AI that adapts everything seamlessly to the image's style. I want the fonts, colors, and layouts to feel organic, like they naturally belong in the composition. The goal is to use these AI-generated elements for inspirationThanks

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Is there a way to lock an audio clip to a scene when making a video? I want to adjust a scene without having to rearrange the audio when I lengthen or shorten a scene. Is there a way to lock the audio tracks with a certain scene?

Bonjour,J'utilise Adobe Express pour gérer les réseaux sociaux de mes clients. Deux problèmes techniques se posent à moi. Je n'arrive pas à taguer des personnes dans des publications anticipées / planifiés (notamment Instagram / LinkedIn). Je souhaiterais rendre le calendrier "planifier" collaboratif avec mes interlocuteurs qui ont des comptes Adobe Express également, pour préparer ensemble les stratégies éditoriales de leurs entreprises.Merci pour vos retours sur ces deux points techniques.Bonne journée.

Where can I find the Face enhancer in adobe Express 

I've finished editing my video and am trying to record a voiceover. The mic test works fine and I've tried it with several different mics, but when I hit the finish record button, it hangs for a second and then I get a message saying the page is unresponsive.  It’s worked twice out of about 20 attempts. Both of those times I clicked to another tab while waiting. I have no idea whether that had anything to do with it, but I don’t think so because it doesn’t always work either. I’ve also tried closing all other tabs. There are no other elements added to the video, only what I recorded on my iPhone 12 Pro Max. The video is 18:27 long and is sped up in some parts.  I'm on a Mac Studio using Sonoma 14.4.1 and Chrome version 124.0.6367.202 (Official Build) (arm64). I've closed all other Adobe programs and anything else that eats up memory, cleared my cache, and restarted both Chrome and my computer. I’ll attach screenshots of the different stages.

I'm having an issue with the ChatGPT connection. Once it has generated the templates, I get an error message when I click on it to open in Adobe Express. This is the error message I get:403 ERRORThe request could not be satisfied.Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.Generated by cloudfront (CloudFront) Request ID: R9lmwTD9wvMlwLei3mlplNHtPkw38TAFBk89T164c9QkJZEISetNew== 

I'm completely unable to download any assets made on Adobe Express, simple PNGs JPGs design exports won't work on multiple devices and browsers. I tried two different computers and cleared cache on Chrome and Safari on both systems. They all get stuck on 81% or 90% (getting the error code UUID: d560a2ca-dde8-422d-9f5c-808a8f52cb9d) when the program eventually crashes.  I met with Adobe Support yesterday for over an hour (case #ADB-40219865-L2S4) but they could not find the problem or help me find a short term solution.  I'm really frustrated because we've just started a trial of this program, and we were excited to try it out, compared to Canva, for our company. So far we have not been able to download ONE image we've designed. Please, please help so we can actually use the trial and see if this program will work for us long term.

We really need the ability to use superscript and subscript text, or even better, Baseline Shift, so that letters and numbers can be raised and lowered. The absence of this feature makes it nearly impossible for our company to use Adobe Express, even though we want to, as we cannot display price formats correctly for all our markets. Does someone know when will this feature be available in Adobe Express?@1713136?

Hi everyone,I’m currently experimenting with an AI assistant that helps me generate content for my YouTube and Instagram page "onceuponaiprompt" (e.g. image ideas, captions, etc.).I’d love to design these visuals in Adobe Express and automate the posting process – especially for platforms like Instagram.Is there any way to do this via API, GPT integrations, or tools like Zapier / Make?Would appreciate any tips, experiences, or workarounds!Thanks!Thomas

Wie  oben beschrieben kann ich seit kurzem auf dem Ipad über die App nichts mehr downloaden. Der Button reagiert nicht.Direkt auf Instagram teilen geht auch nicht. Wenn ich auf teilen drücke kommt ein blauer Ring um den Teilen Button das war es dann. gibt es da eine Lösung für? am Rechner funktioniert es.

Why it is not possible to upload even a small size 3 mp pictureto the grids?https://express.adobe.com/id/urn:aaid:sc:AP:0cf0cca9-728e-472c-b27d-8024e03cba65?category=chartsAndGrids&tab=all

 

My students are working in groups to create a webpage for their PBL. Custom theme is disabled for students that did not make the webpage that was shared with them. This doesn't allow for true collaboration. Can you please allow custom themes for all that the webpage is shared to . Thank you,  

How do we scale an element, such as a rectangle, non-proportionately in Creative Express? We can't possibly achieve needed shapes without that.

Hola comunidad, Quería consultar si en Adobe Express se pueden aplicar degradados personalizados y si es posible cargar colores mediante códigos.También me interesa saber si la herramienta incluye guías para alinear elementos con precisión.Desde ya, muchas gracias. Quedo atento.Lucas Confalonieri

Hi, I have a Pinterest Business account which is linked to my personal account. This means that I use my personal account's login for both. When I connect to Pinterest with my credentials, I get connected to my Personal Account. No option for the Linked Business Account. Has anyone encountered this? Cheers,Dimos

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I am unable to open my individual projects to edit them. I could it yesterday and everything was fine. When I opened Adobe Express today I can see all my projects but when I click on a project to open it says something went wrong. I have looked at all the support and done all those things. Such as remove cookies, change firewall to default, private browser etc.The chat bot kept asking me the same questions and giving me the same answers.How can things change over night?I am on Windows 10 Pro and in the process of upgrading to 11 but not this moment I write. Thanks

Hello! I checked similar posts with this problem but nothing helped. I logged in-logged out, tried different brouders, desktop and mobile app, disconnected from Facebook using trableshoot video - nothing helped, I'm still seeing the same error.