Questions

Hi! I'm a new premium user to Adobe Express via the organisation I work at. I have been unable to create new files with any of the existing templates for my brand. I have tried logging in and logging out, I have tried using the browser and app versions but I keep getting the same error. What am I doing wrong?

I cannot get my video to download.  This used to be so easy.  It says waiting to download, but it has been 10 hours!

Is there a way to add a webshop to your website in Adobe Express? 

Have done all the troubleshooting to my knowledge.Continually receiving failure notice.Unable to connect to my instagram creator account.Extremely frustrating.Is having a facebook account enough... or do I require a facebook page? 

The new Adobe Express which was installed on my device on two days ago is such a bad upgrade. I wish I could have the previous version. The version upgraded to is 28.0.2. This new version is so bad it's making me want to uninstall the whole app off my phone. I've been using this app to create my music project art covers.  Now with this update it's frustrating as the new version is far too complicated and I don't want my projects tarnished with anything AI related. I thought Adobe Express would be the last of us to even consider AI in their processes. As Adobe should know better with AI. As it's a whole legal issue using AI for art projects. As AI uses already existing Art.  Please release the old version again. This new one is beyond excrument.

After the latest update, when I add elements to my graphics and lower the opacity of said elements, whenever I save the project or download it, all elements return to 100% opacity. The slider on each element is still as I set it, but instead of having the lowered opacity it saves/downloads to a full opacity. Which is VERY frustrating and messes with my graphics for work. What is going on and how do I fix it? I have updated and deleted and reinstalled and turned my phone off and back on... I'm lost! Help!

When pasting content into a textbox on an Express webpage, a new textbox is created for each line. This bug has popped up in the paste but was fixed. Now it's back. Makes it impossible to create a webpage with more than a line or two per text box, and no paragraph or other breaks can be inserted. A simple t

Why is Adobe Express so complicated compared to its initial launch? All I require is the collage facility for my own photographs. The thousands of templates and offerings I simply don't need. There was a tab 'poster' and a click on that then easy transfer of photos to arrange was easy and stress free - so why!!?? 

my collaborator and I only have one project that we are working on together. but every time we open express to continue working, it has redirected us back to the home page, and then you have to click through multiple levels of UI to get back to the project workspace with files.it'd be great if we didn't have to choose Projects and then our single Project and then Files to get back to where we left off every time.

Does anyone know why I can't update adobe express, even though the fold 3 meets the requirements?The fold has 12Gb ram, Android 15, UI 7My very old S8 can update... 

I GET A MESSAGE, SORRY, SOMETHING WENT WRONG LICENSING YOUR STOCK ASSETS. PLEASE TRY AGAIN IN A FEW MIN.???

I created a graphic in Illustrator and exported it as a png and put it into express for a team member to use. I saved the express file in adobe files under a new project and shared the product to the team member. Now when the team member goes to open adobe express on her account, she can see all the text and other assets except my png file. It's just showing up as a agrey box.

I'm creating a quick landing page and have created a custom Adobe Express Webpage template. I've applied and linked Adobe fonts (Fat Frank typeface) but can't seem to increase the size of this within the template settings - its pulling through really small and scaling down further for mobile. Can anyone advise if/how to do this? Seems like it should be a really straightforward thing to do but i can't find any results online that resolves my issue. 

Hi, I'm a clinical psychologist and plan to use Adobe CC products to help students with social skills across a variety of contexts. I also want to develop friendly methods of conducting interviews with younger students and pre-schoolers. However, I'm lost. The easiest method would appear to be to create a character, record the voice and movements, then augment the voice to make it friendlier. I have looked at Character Animator, Animate, and Adobe Express so far, but am not sure what will most easily allow me to do this. So far, my workaround is to export the MP4 to Camtasia and raise the frequency of my voice to make it sound more like a child. Does anyone have thoughts or recommendations?

Until recently my old android tablet wasn't supported on the new version of Express so I was working on an older version. The files didn't cross over to my phone but whatever. I had a specific file I use all the time with a curved text layout that was in both upper and lower case letters. When support for my tablet kicked in, the app updated and the next time I opened the file, it converted. And now my curved text will only be in uppercase. I have been using this file for months with lowercase curved text. Please tell me there is a way to get my curve out of all caps. It clearly worked fine on whatever version my tablet has been using before this. (Or Is there a way to get that old version back?)

Similar to my request yesterday, please develop an add on for lightroom cloud to the Desktop version of Adobe Express.Adobe Express (Desktop) has connections to One Drive, Dropbox, Google Drive and Google Photos. Adding a Lightroom Cloud Connection will negate a need to preselect images from Lightroom cloud, export and then upload to Adobe Express.btw. awaiting for the collage to get out of beta. Presently multiple photos select from Lightroom Mobile (Android) share to Adobe Express is turn off (ie only single photo share is allowed). You need an extra step to export photos from Lightroom Mobile (ie cloud) to the tablet and then only one can select those photos for the collage arrangment from the Gallery.  Previously one only needs to select multiple photos from Lightroom Mobile (max 15) and send to Adobe Express with one click.    

Hey Y'all, I really need help with Adobe Express Premium regarding CROPPING videos, but only ONE SCENE at a time. I have a 46 second video of my Granddaughter's softball game that is a keeper. However I'm very far away from the action (to avoid the fencing around the field), and I need to crop so much of the extraneous surroundings to focus on the action around the bases. When I try to crop, the entire video get cropped and that's not good. I know there's a way to do it, but the explanation is terrible and I am brand new to Adobe Express! Long story short, wayyy too late I know, is there ANYONE who can help me? I'd appreciate is sooo much and wouldn't mind if you explained it to me like I'm a child 😂 Thanks in advance!!

buenas tardes, cuanbdo subo el archivo de video en el proyecto para reel de instagram, no se reproduce, se queda cargando y nunca avanza

Hello, I use Adobe Express free on my computer. It used to work perfectly, but now the programs (merge, trim, resize etc.) won't load and just leave a white background.   

I had saved my adobe spark project files on to my hard drive in 2018 - which consist of approximately 200 jpeg files and one html file. I believe the html file has all of the captions I created for many of the jpeg photos. If I select the html file in windows explorer all of my photos with captions appear in Adobe Spark. Since Adobe Spark is no longer available - how can I transfer the photos and especially the html file so I can capture the captions I created to another adobe program for further editing - which I assume would be Adobe Express. I just started to look at Adobe Express and wanted to make sure that I can accomplish this before I subscribe. Thank you for any assistance that you can offer. 

Hello all, I am trying to activate my free Adobe Express Premium license because I'm a K-12 teacher. I've signed up through my school email address, but it is still asking me to pay. It ends in .edu, but I live in Vietnam, so it ends in .edu.vn rather than just .edu by itself. Could this be causing the issue?Thank you,Casey

 Dear Adobe Support Team,I hope you are doing well.I am experiencing a technical issue while using the "Animate Characters" feature in Adobe. I received the following error message:"We were unable to contact our service. Please try again later. (Error code: INTERNAL_SERVER_ERROR)"This error is preventing me from using the feature properly. I have attached a screenshot of the issue for your reference.Could you please help me resolve this issue or let me know when the service will be available again?Thank you for your time and assistance.Best regards,Mehedi HasanEmail: meduhasan123@gmail.comDevice: Android 

I have created a slide show, but I cannot figure out how to get the slides to play continuously. It only plays each slide when I click the key. I set the duration for 10 seconds on all slides, but it does not seem to "play" when I press the play button on the screen.

When I import a video file it my Adobe Express file it is stretching it out of its original aspect ratio. It seems that Adobe Express is adjusting the aspect ratio to match the document aspect ratio (square). I can't find a way to alter the aspect ratio of the imported video once it is within Adobe Express ... I can only resize it. 

Hi, I have made an EPK for a friends band on adobe express using the webpage maker, when i publish it and look at it on mobile the banner photo with blurry and pixelated, here the linkhttps://new.express.adobe.com/webpage/pHKFsMDy4Uotc I have triedsaving for web as a Jpeg, PNG-8, PNG-24saving it as smaller dimensionssaving it as bigger dimensions (the original image is a very high res photo)tried duplicating and republishing ittried multiple different images as the banner to see if it was just this image, they are all blurrytried looking at it on different browsers Im tearing my hair out as everything else looks great just the first image thats bad and thats not a good first impression when trying to use this as a marketing tool ive attached the last version i saved of the image