Questions

I'm trying to get Adobe Express : AI Video Design app but it seems incompatible with my Xiaomi Pad 6. Please Help..

Problem with adobe express on mobile. Hello, I have problems working from my cell phone with my data network, it does not let me access from the app or from the browser, I have updated the app, it has all the permissions, I deleted and downloaded the app again and nothing, what could be happening?  I can only work with WiFi, I can work there.    

I've got a problelm to get this warning sign whenever I tried to attach 'design asset' or 'upload my image'. I can do attach 'icon' but beside that, I can't do above mentioned two. I use free plan and guess there is a limit to use design asset or image but there is no mention about this limit. Already tried reload my web browser (chrome) or reopen it but it didn't work.  Please let me know how to solve this problem. Thanks!   

Without having too much experience in creating posts for social media, I want to create templates for my company's Instagram. I have good experience with Indesign and feel I have good control there when creating layouts. But is it more beneficial to create templates in Adobe Express in the long run? Advantages/disadvantages? Currently I have no experience with using Adobe Express, but it must be something to learn 😉

.I confirm my account and password is correct because I can log in to the page but I can't log in above app.

Hi i was at an Adobe 'Create Now' event in Dublin, the presenter mentioned that you can upload a brand guideline document in either adobe express or firefly and it will populate a brand suit. I can only see an option in express where youy manually uplaods logos, fonts etc...Can it be done? 

I’m currently working on a project where I need to generate 5 unique QR codes using Adobe Express, each linking to a specific URL for my products. However, the tool seems to limit me to only 2 QR codes at a time. BTW I am also has premium membership of adobe photoshop. So to generate these and how to track that how many qr code i geneared.

Я не могу удалить фон, вставляю любую фотографию и у меня та же проблема

Hi everyone,I have spent a ton of time creating a lot of designs (files) and am trying to give access to new members to all the designs in one go. It seems I can only either manually share each design one by one (not ideal as there's a lot) or give the members access to a project and theoretically move the file to the project however when I try this I get the error "Folders, PSC, AIC, generic assets and files made in the prior version of Adobe Express cannot be moved to projects". We've only just made these files in the last few weeks and working on the browser version so could this really be an old version of express? Seems ridiculous to have to manually share each inidividual file vs a whole folder. Any ideas on how to do this would be much apprecited! 

I am trying to troubleshoot a couple of issues. The book I created in Adobe Express keeps exporting with errors when I try to do a "pdf". The main issue is that some pages have the tofu symbol (x inside a box). I'm thinking it has to do with the fact that Adobe Express changed versions while I was in the middle of creating the 70 page book.  I haven't found a solution for that so now I am trying to export as a png because the tofu symbol does not show on those BUT when I export, it changes the page size from book (6x9) to like 25 inches by 37.5 inches. When I then try to combine the png pages into a pdf in Acrobat, the files open HUGE. These HUGE files will not load correctly to where I am publishing the book.  I tried reducing the page size of each png in preview but then the resolution is TERRIBLE! I've spent HOURS on this. Any ideas?  1. getting rid of tofu mark when exporting as a pdf2. exporting png where the page size stays the size I have assigned i

Hi, how an I synchronize the finds made my iPhone to my new iPad. I can't find themPlease help 

I have recently purchased Adobe Express (I had an old Adobe Distiller program) and when I go into File Explorer I have noticed that all my files especially docx are now showing as Adobe and will not open. I comes up with a message saying it is not supported and to go to the original source document and print and save as a pdf but this is the original source doucment?Am I missing a setting for is there a preference I must change.How can I fix this as it is not alowing me to open anything.

Why are my files in creative cloud but I cannot access them in the adobe express app? How can I open them and edit on my IPad??? This is infuriating.

in Adobe express when i try to type in a text box that is a duplicated slide it does not work.

I recently purchased Express, primarily for designing posters.  In Resize, I try to change the project size to 24" x 36" but the field defaults to a size range of .17 to 20 inches.  How can I specify a size larger than 20" x 20" ?

I have a client who's requesting the kind of functionality shown at https://highlights.gspp.berkeley.edu/ in an Express webpage. I'm hoping someone here can point me the way to these custon (or not?) features to Express?

Hi together,I'm used to work a lot with InDesign, here I have the chnace to create interactive text boxes which are editable in a pdf and others are able to fill in their text in a fixed format with fixed fonts and font style. Can I do something similiar in Adobe Express? Is it possible to create a one pager for example with text boxes which users can fill out in a pdf?  Thank you for your help!

I have made a 15 min video on Express consisting of several scenes. I would like to make this into a 2hr video but using the same 15 min repeated several times. Is there a simple way to do this on Express?

Is there any way to know how often a template or asset within a brand has been used/accessed? We'd like to be able to monitor use/interest in the templates we create for our organization. Thanks!

Ciao a tutti, io vorrei avere soltanot un'informazione in merito all'abbonamento studenti. Se il mio percorso di studi termina prima che scada l'abbonamento annuale, il prezzo rimane comunque 19,83€ fino alla fine? grazie

Hi! We have an edicational license where the admin created a library with fonts from Adobe Fonts. We want to be able to share a library with all of the students so everyone can use the same fonts in Adobe Express. But once we opened up the library (or "brand" as it appears in express)  - all but one of the fonts are greyes out and cannot be used. When we try to use it, we get an error messsage.  What is going on here? 

Audio Files (Music) have no endings - they end abruptly. How can I solve that issue?

just spent ages designing a linkedin cover photo inside of the linkedin cover size canvas. after downloading and uploading to linkedin it was the complete wrong size. (too tall). 

I have completed and downloaded a dozen projects with no issue.  I have a finalized 14 minute slide show video with music that is stopping at 20% completed preparing file and then delivering a "failed" message.  I have tried a different computer,  incognito mode, cleared cache,  deleting some scenes and music but it still fails at 20%.  I appreciated suggestions.

There is no way to edit your own brand template once you published? or am my brain is too small to find that edit button? so i have to pubilish a new version evertime i make changes?