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M
Maria24992542gl4e
Participant
June 23, 2022
Question

Changed Primary Email on Account, Adobe Sign confirmations going to old email

  • June 23, 2022
  • 1 reply
  • 335 views

Like title says, changed primary email on my adobe account then sent a contract out for signature - but the confirmation went to the old email. Additionally, if I try to access Adobe Sign from my browser, I get the following error (see attached).

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1 reply

J
Julia25030748t57w
Participant
June 27, 2022

I have the same issue. I no longer have access to my primary email, but the request to change it is sent to that adress. Any Adobe Expert have an answer to this problem?

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