How can I download an Adobe Sign agreement with signature fields present (not locked)?

Question

When I download a document using the Adobe Sign API:

GET /agreements/agreementId/documents/documentId
the document appears locked, and the signature fields are no longer editable. It seems Adobe Sign automatically finalizes and seals the document upon download.

I need to download the document with signature fields still present, allowing users to sign manually later.

Is there a way to retrieve an agreement document with the signature fields intact and not locked?

Thanks!

Meenakshi_Negi · Accepted Answer

Hi Abdul Moiz S.,

Thank you for reaching out.

Once the document is signed and filed, it cannot be changed. It will be encrypted. It is not possible to retrieve an agreement document with the signature fields intact

We have checked that you are using the Adobe Sign Enterprise plan. If you have an API-related question, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/3ECe93z.

Refer to the following help document for more information on Acrobat Sign Integration: https://adobe.ly/3ECe9AB.

Thanks,

Meenakshi

rahul_9117 · Answer

how didi you get the document , here i get the agreementId i don't know whats next , need any api call to get the agreement?

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