Questions

I have successfully sent out my Mega Sign document but have draft that is no longer needed.  It was never processed and I cannot find a way to delete or hide it.

Kan ik een reeds ondertekend document door adobe extra laten ondertekenen door een nieuwe partij? 

What are best practices for a dev Adobe Sign environment? I'm going to be using Adobe Sign with Dynamics, and will have a dev, test and production Dynamics environment. I want to make sure any generated/signed documents in my dev Dynamics instance don't show up in my production Adobe Sign instance. What's the best way to go about this?

Hello,I am somewhat new to Adobe and I am trying to figure out if we can establish some processes for our company.  We would like to distribute and track documents throughout the company via email.  We have tested this out but for some reason we are having issues connecting to Outlook.  If we cannot get it to work through Outlook do we have other options? My next question is, need people to be able to acknowlege they have received the document, approved or rejected it and also leave comments, would it be best to create stamps for this and do we need an add-on?  I have tried a handful of times to make stamps and seem to be missing something and can never get them to work.I appreciate any insight or help you can provide on this, please let me know if I need to clear anything up.ThanksA 

I've uploaded a pdf into Adobe Acrobat Pro DC.  The system automatically made some boxes as check boxes and others as radio buttons.  I need to change the check boxes to radio buttons so only one selection can be selected in the rows going across as opposed to the columns going down.

Is there a way to clone my male/female group radio buttons from one page of an Adobe Sign document to another page? In the original pdf the male/female radio buttons were mirrored on a subsequent page but when I brought it into Adobe Sign the radio buttons later in the document were not connected anymore. I have a multipage document and I want the male/female choice on the first page to be automatically populated later in the document.

Has anyone else experienced issues with echo sign accounts no longer being an option and switching to adobe sign? We had a mulitple user account with Echo Sign and now have a small business account with adobe sign. But in order to have mulitple users we must purchase mulitple licenses. Basically asking us to pay 3-4 times the amount we paid with echo sign for the exact same service. We have been on numerous phone calls this week, with mulitple transfers as well as chat sessions, but no one with Adobe can provide the correct answers and feedback. Our other users have since lost the past files and web forms with echo sign. It has been a complete nightmare of a week trying to get things up and running again. Any insight from other users would be helpful. Have you found other product out there that has the same features and is easier to work with than Adobe? 

I need to combine one Word document into protected individual pdf files to be sent automaticaly. How can I do it?

I have a workflow with two template docs.The first doc must be signed by both recipientsThe second one is designed with only a Signature for Recipient2 I would have expected that the second would be signed by Recipient2, instead Recipient1 is required to sign using the Signature Field devised for Recipient2. i am aware of easy route is invert Recipient 1 and 2, but there are legal reasons for that order 

HI, i get this error when i want to send a document from my  sharepoint  for signing.Please note that iam working on a trial for the Adobe Sign integration with MS365.I was able to add the app but when i send the document for signatre, thats where i get stuck. Reqeuesting for soluions from an expert. Regards Hanza,PH: + 679 8335968

Hi,We have an Adobe Sign Enterpris license and now I would like to add users to this application but we dont see this application in our Adobe Admin Console and when try to open the Adobe Sign application to add an account there we go directly to the Clouddocument site and see no option to add account there.Any suggestion on how to solve this?Thanks

Add the additional identity authentication for signers while configuring the agreement.    When obtaining signatures or approvals from recipients, many agreements demand a higher assurance of authentication than simple email verification. Adobe Sign provides several options for senders to insert a second-factor authentication into the process, establishing a higher confidence level that your recipients are properly certified.    In Adobe Sign, you can add the authentication method on the Send page while adding the recipient's email address.           All the authentication methods listed and described below:    Email: Email is the default first-factor authentication of a recipient. The signer will receive an email with a link to review and sign your document. An email notification is also sent for the other identity verification options.                     &

How do I add a signatrue.  The icon at the top does not give me the option to add

I am useing Adobe Acrobat DC, and frequebntly use the adobe sign feature. The only issue is that I am unable to remove the Audit Report Feature due to security.  Typically I have no issue with this, but at times and for safey reasons, the user should be able to turn this feature off and or have the ability to redact the IP address. any guidane as to how this can be acheived would be apprecaited 

Hi, One of our users was able to request signatures using Adobe Sign, but then at some point it told him to contact the adminstrator (me). He was never assigned a licsense, how was he able to request a signature? Is there a certain amount of "free" transactions you recieved before you are required a license? This happened yesterday, after the deprovisioning.

Team,  We need your immediate help and we have not got any resolution either from Adobe Customer Support or Partner.We recently procured Adobe eSign Enterprise Transaction bases package. We have also integrated with sales forrce.  Now when we try to add Users we see that the Licensa Quota defaults to 2 , even though while using enterprise Transaction license , the License shouldn't come into play.  The Adobe Admin portal won't let us add users greater than two.  Where is this Quota set, while configuring the product we set the License Quote to 10, but it still defaults to 2, not really sure as to where its picking this data point. Can some one help us out on Priority. Thanks Narayan 

Please help. We must send 25 contracts today using Mega Sign. Final signatures must be added by a manager and attorney. How can we accomplish this, so after each on the CSV sign, each get routed to two additional signers? I have spend a lot of time searching for an answer. I see others have asked, and see some references to a planned "Giga Sign".THANK YOU SO MUCH!Robert

Hi,I have a question regarding the Adobe Sing.We have synced our Azure AD users to the adobe admin console and we have a Adobe -All apps 100GBA user that have been added to our Produc profile can login to the https://documentcloud.adobe.com/ with his email address and sign document with any problem there, but when this user try to add Adobe Sign in a Sharepoint Folw see this:I ask this user to use my Adobe admin consloe user name and password for Adobe sing part of Flow and user report that login goes without any error but still see this:Any idea why we cannot create a Adobe sign in a Flow?Thanks 

According to the Adobe Sign Solution Brief:"Documents are stored in your business system, a repository of your choice, or Adobe Document Cloud" when using the Adobe Sign Add-In in MS Teams.How do I define the repository of choice (for example: changing the storage of e-signed documents with Adobe Sign to rather have the signed documents stored in MS Teams)?

We are a uk based financial services firm giving personal financial advice. We are using Adobe sign to make clients lives much easier when setting up pensions and insurance's etc. Is the request signatures process secure? Or should we also password our docs to give max protection. Any assistance greatly appreciated. 

My client seems to have figured out the problem. Looking at the User Details in Admin Console, the user's "Email" is different than their "Username". When I added the user to Adobe Sign through the Admin Console, the user received an email "Get started with Adobe Adobe Sign - Enterprise" which said: "To start using Adobe Sign - Enterprise, use your [Email] email address to sign in to Adobe."  When the user used that email address, he became inactive. It turns out he needed to log in with his "Username" instead.  Now that he logged in with his Username, he is showing as Active again. Should that welcome email be changed to say the user should log in with their Username (and show the Username) instead of showing the Email?

Hi All! I'm trying to figure out how to embed a fillable pdf into a website that has no other pages except for the PDF form opening up. I don't know what website builders allow for fillable PDFs, but I'd like the webform to look exactly like the PDF I created. Is it possible? What web-builder tool will accept a fillable PDF? (For instance, Wix only allows PDFs to be viewed, but not interactive.) Patricia

Hi, in the Admin Console I added a user with a Federated Id to Adobe Sign. (In Admin Console the user shows Account Status as Active.)  The user started out as Active in Adobe Sign. The user successfully granted access to a custom application, but the next call that application made using their access token failed (unauthorized). I then checked their user in Adobe Sign and it showed as INACTIVE.  When I click on the user in Adobe Sign the only option I'm given is Edit User -- there is no Reactivate User option.  The Edit User screen does not give any option to reactivate them. How do I reactivate the user?  Any idea why or how the user was changed to Inactive? Thanks!Kevin

I was testing out signing agreements using Adobe Sign with a coworker to see how it would function, but we soon realized that we wouldn't be able to delete any of out agreements because both of us only have free accounts. Our company hasn't ever purchased Adobe Sign so we have no Privacy Admin, all we can do is view our signed test agreements in the Document Cloud and not much else. Is there a way to delete the agreements with just free Adobe Sign accounts, or will we just have to hide them?

Several documents went out to individuals for signature, each document has been signed, In Progress still show "Out for signature".  Why are the documents not returning to me as signed?  Is the person who signed the document missing a step.  Where are these signed documents?