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Oleraj
Participant
June 12, 2026
Question

I created a payout request on June 1, 2026, it is still pending. What can i do? do i need to contact support team? if so kindly provide support email. please

  • June 12, 2026
  • 2 replies
  • 0 views

 

Anyone faced this problem? if so how can you got the solution?

    2 replies

    daniellei4510
    Community Expert
    Community Expert
    June 12, 2026

    You are on day 8. Business days are Monday through Friday. The day of withdrawal does not count. You’ll probably see payment no later than the 15th, though I’ve waited as long as 13 days on one occasion. It’ll arrive.

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
    Oleraj
    OlerajAuthor
    Participant
    June 12, 2026

    Thanks, Got it.

    Nancy OShea
    Community Expert
    Community Expert
    June 12, 2026

    It’s been only 8 business days since you requested a payout. 

    Be patient. Money transfers take 10-15 business days. 

    It shouldn’t be much longer.

     

    Nancy O'Shea— Product User & Community Expert
    Oleraj
    OlerajAuthor
    Participant
    June 12, 2026

    Thank you, understood.