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Oleraj
Participant
Jun 12, 2026 12:26 AM UTC
Answered

I created a payout request on June 1, 2026, it is still pending. What can i do? do i need to contact support team? if so kindly provide support email. please

 

Anyone faced this problem? if so how can you got the solution?

    daniellei4510
    daniellei4510Correct answer
    Community Expert
    Jun 12, 2026 12:59 AM UTC

    You are on day 8. Business days are Monday through Friday. The day of withdrawal does not count. You’ll probably see payment no later than the 15th, though I’ve waited as long as 13 days on one occasion. It’ll arrive.

    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

    4 replies

    daniellei4510
    Community Expert
    daniellei4510Community ExpertCorrect answer
    Community Expert
    Jun 12, 2026 12:59 AM UTC

    You are on day 8. Business days are Monday through Friday. The day of withdrawal does not count. You’ll probably see payment no later than the 15th, though I’ve waited as long as 13 days on one occasion. It’ll arrive.

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    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
    Oleraj
    OlerajAuthor
    Participant
    Jun 12, 2026 1:02 AM UTC

    Thanks, Got it.

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    Nancy OShea
    Community Expert
    Community Expert
    Jun 12, 2026 12:57 AM UTC

    It’s been only 8 business days since you requested a payout. 

    Be patient. Money transfers take 10-15 business days. 

    It shouldn’t be much longer.

     

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    Nancy O'Shea— Product User & Community Expert
    Oleraj
    OlerajAuthor
    Participant
    Jun 12, 2026 1:03 AM UTC

    Thank you, understood.

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