Questions

Hi Contributors! The 2025 bonus program for Adobe Stock contributors has been released today! You can review the details on our Royalty Details page: https://helpx.adobe.com/stock/contributor/help/royalty-details.html The criteria to qualify has been updated this year: If you had between 350 and 6,999 downloads during the 2024 calendar year, you qualified to receive a complimentary code for a one-year plan for Creative Cloud Photography (20GB), Illustrator, InDesign, Premiere Pro, or After Effects. If you had 7,000 or more downloads in 2024, you qualified to receive a complimentary code for a one-year plan for an Adobe Creative Cloud All Apps. Only Contributors active in 2024 are eligible for the opportunity. To be considered active, you must have uploaded and had approved a minimum of 150 new assets.   Please note that video downloads are equal to 3 downloads in consideration of the qualification. If you are eligible for the bonus opportu

Hello, Could you please point out my rejected points from attached images ?

遠距離から撮影した景色（川を挟んで向こう側にビルがある場合など）は撮影許可など取るのが難しいですがプロパティーリリースは必要なのでしょうか？

Hello. My photos taken using AI generation are not checked. Some have been pending verification for 5 months. Why?   [Moderator cured HTML formatting errors.]

Hello Adobe Community,I am seeking clarification regarding my Adobe Stock contributor account, which was recently terminated. Below is the official email I received from Adobe Contributor Relations:Adobe's Email:Hello,We have reviewed your request to review our decision to close your account. At this time, we have decided not to reinstate your account due to ongoing violation of our Terms.Your account has been blocked because you are uploading content that appears to belong to either other artists or websites.By accepting the Adobe Stock Contributor Agreement, you have agreed to upload only content to which you own 100% of the copyrights of all image elements.You have violated this agreement.Additional investigations into your account revealed multiple cases of suspicious content being distributed therein. When we believe an Adobe Stock Contributor account is involved in the extensive and ongoing distribution of unauthorized content, it is Adobe´s policy to terminate that Contributor a

It's been more than 8 weeks since I uploaded my design. Still my design is not approved yet. what do i do now

Who sets the price at which the image is sold? I notice that images are sold differently; an image I considered sensational was sold for $0.33, while another of lower quality was sold for $1.36. What should be done to sell all images at a higher price?  What is the maximum price at which an image can be sold? I’m referring to purchasing the standard license; I doubt anyone would ever buy an image with a $60 extended license.

Всем привет. Я новичок в стоковой фотографии и недавно начал создавать изображения с помощью инструментов ИИ. Однако многие из моих заявок были отклонены из-за проблем с качеством изображения. Поскольку я все еще учусь, я был бы очень признателен, если бы вы помогли мне определить, что я делаю неправильно. Не могли бы вы просмотреть некоторые из моих изображений и указать на ошибки или области для улучшения? Я был бы очень благодарен за ваши отзывы и советы! Заранее спасибо!  

My video and photo uploads have been waiting for 6-7 months. What could be the reason? Thank you

Hi everyone I'm a beginner here and some of my files were rejected . All my contents are made using ai tools so if you are also using ai for your content please I need help identifing the specific issues with my art and suggestions on how I can fix them, thanks.

 pleses clear me one thing ,  where there is written photos , illustrations , vectors, on the left side , the photos means they are actuall photos taken by camera or these are AI created ones ? second things is if i am generating poples images through AI , should i select photos or illustration in the upload section ?  

Hi everyone, I recently requested a withdrawal of $100 from my Adobe Stock account around January 11, but my account was deactivated just now. I’m concerned whether this will affect my pending payment. Has anyone experienced something similar? Will Adobe still process payments for a deactivated account, or should I expect issues? Looking forward to hearing from anyone with similar experiences or advice. Thanks in advance!   [Moderator moved the thread to the correct forum]

Hello,may i know why this issue happen? When I clicked in to view it, I couldn't see the relevant pictures and reasons. Has anyone know what causes this? Thanks for your help. 

I uploaded some images, submitted them, and they were reviewed and approved. After that, they were visible on both my main profile and the Adobe Contributor Profile. However, a day later, I added one or two keywords and removed one or two as well. Since then, the issue is that these images are no longer visible on my main Adobe Stock profile but are still visible on my Adobe Contributor Profile. The rest of the images are showing perfectly fine. There's no problem. Only the ones where I changed a keyword or two, only one image is showing in the main profile, but they are visible in the contributor profile What could be the reason for this? Is it safe for my account, or should I delete the images? The keywords I added were basic words and do not violate any rules. Can someone guide me on this matter? Please advise. Thank you!

Hi! It’s my first time uploading PNG files to a stock website, and I’ve run into an issue: light-colored images are hard to see on the white background. I’ve noticed that some other authors upload PNG files with a semi-transparent black background. However, the upload guidelines state that there shouldn’t be any background. What’s the correct way to handle this situation? There’s no option to upload a JPG preview or select the display background for your PNG files. Can I add a 90% black background directly to the PNG image? Thank you!

Hello, I submitted video footages for Addobe Stock 4 MONTHS ago and all of my works since that still In review Category , I want to know why this is happening? before that period footages were approved. Support says I need to purchase subscrtiption.?? Do I need to buy anything just to sell my footages? What are my further actions?Thank you!   [Moderator cured the topics. Please do select only relevant topics.]

Hi Adobe Community,I'm an Adobe Stock contributor and recently qualified for the free one-year Creative Cloud subscription bonus program. However, I'm facing several issues:1. The website for redeeming the program didn’t open until I used Cloudflare's 1.1.1.1 DNS service.2. After successfully redeeming and installing After Effects, I now encounter the error “Unable to reach Adobe servers” whenever I try to launch the application.I'm located in Pakistan, and I came across a clause in the bonus program terms stating that contributors in countries where apps are not officially available are excluded. Can you confirm if Pakistan is one of these excluded regions? If so, is there any workaround or alternative for contributors like me to use this program?Your guidance would be much appreciated!Thanks in advance

Hallo zusammen, ich habe auf einer deutschen Firmenwebseite einer GmbH eines meiner angebotenen Stockbilder entdeckt, allerdings sogar noch mit Wasserzeichen und ohne Nennung des Eigentümers.   Wie gehe ich jetzt weiter vor?   Beste Grüße Geige   [Moderator moved the thread to the correct forum]

What's going on with Adobe Stock?Because it takes so long for them to accept images, I'm almost giving up on Adobe. It's sad.

Hello everyone, I wish you a excellent day.I have a question and I will be greatful with you for your help:My first uploads has a problem with keywords, title and description. I had been meditation that is more easy for me delete all and upload again all my content than modify one for one.I want to know, if that is possible or not because I'm going to upload de same content again. Best regard

I want to learn from my mistake. Please correct me on how I can improve and what is wrong with my image. Is my account at risk of suspension due to this type of mistake? I have already 2k asset on this platform. So i am wrried about , thnaks in advance 

I don't understand how these images infringe intellectual property rights. Images were rejected for the following reason: 'INTELECTUAL PROPERTY REFUSAL'  

Despite significantly improving the quality of my videos, they are still not being downloaded. I’m trying to understand what might be going wrong. In creating my recent uploads, I paid great attention to technical quality, visual storytelling, and relevance, yet they still struggle to gain attention. Are there factors beyond quality, such as metadata optimization or market trends, that I should consider? Additionally, I noticed that I’m unable to view my own uploaded content on my profile, which makes it harder to assess their visibility. I’m not very knowledgeable about stock selling, so I would greatly appreciate any advice on how to increase the visibility and download rate of my videos.

I have an issue showing image thumbnails after Uploading an EPS file. It seems the image has been damaged. I attached the image file view.