Questions

Subject: Contributor Account Suspended for Suspicious Activity – No Response from SupportHello,My Adobe Stock contributor account was suspended on March 5 due to “suspicious activity.”I have already submitted an appeal through the official form and followed up via my support ticket (Case ID: 00480569), including a recent follow-up on April 7. However, I have not received any response so far.I would like to clarify that I am the sole owner of the account, and all content I uploaded is original and created by me. All uploads were done manually using my personal device, without any automation tools or third-party services.If the suspension was triggered by a high volume of uploads within a short period, I fully understand and I am willing to adjust my workflow to comply with Adobe Stock guidelines.I respectfully request assistance in checking the status of my case or escalating it for review.Thank you very much for your time.

Hi everyone,I have a problem with Adobe Stock. For the past 3 months, I cannot submit any files. The “Submit files” button is always disabled and shows 0 files, even after uploading images.Before this, some of my files were rejected. Since then, I can’t submit anything.Has anyone experienced this?Is this an account issue or something I need to fix?Thank you! 

User: Александр Марченко Man piloting a drone : #1111212684Container ship loading and unloading in cargo port : #901177909Person using tablet in a green field: #831352677Geodesic dome glamping in the forest at dusk with lights on: #1018267969Aerial view of a nuclear power plant with cooling towers emitting steam: #854782645Cargo ship entering port at sunset: #831354624Worker observing wind turbines at sea: #8031356216Woman hitchhiking on a forest road: #831341428This is not even all of them. I just do not want to do unpaid work for Adobe.I also want to point out a major flaw in this process. When I uploaded previews of these images to the AI checkers linked by a community member in an outline for reporting mislabeled AI images, EVERY SINGLE ONE of them failed to recognize the images as AI. It was only after I downloaded the LICENSED IMAGES and uploaded them to the AI checker, which directly gives these creators compensation. I was able to identify every preview as AI EASILY, just by se

Dear Adobe Stock Contributor Support Team,I am trying to register as a contributor on Adobe Stock, but I am facing an issue with phone number verification. I have attempted multiple times to receive the verification code; however, I am not receiving any SMS on my phone.I have ensured that my phone number is entered correctly with the appropriate country code, and I have also tried using different browsers and retrying after some time, but the issue still persists.I kindly request your assistance in resolving this issue so I can proceed with my contributor account setup.Thank you for your time and support.Best regards,Kedishwari.

This isn't a question. I am so thankful for the posting of rejected quality issue images, because I am learning so much about Adobe’s quality issues. Now I have an AI-generated image with all the quality issues mentioned in this forum, with corrections in the replies. I worked on this picture for 3 days, after generating, listening to every reply, and it got accepted. I am very new at AI..Thank you. 

Hello everyone,I am posting here because I am facing a very frustrating situation with my contributor account and I am hoping to get some clarity.My account was first deactivated on March 27, 2025 due to “suspicious or irregular sales activity.” I contacted contributor support and after several emails and a long wait, my account was finally reinstated on July 22, 2025 under Case #00386691.After my account was restored, I continued contributing normally and carefully followed all guidelines. In fact, I even contacted support to confirm that everything was fine and that no additional steps were required from my side.However, to my surprise, my account was deactivated again on December 11, 2025, with a similar explanation. Since then I have been waiting again for a response. My current support cases related to this issue are: Case #00463217 Case #00474767 This situation is extremely discouraging because: My account was already reviewed once and reinstated. I did not change my behavior

Hi everyone, I'm new to Adobe Stock and my first few photos were all rejected for "quality issues." I've attached a few examples below. Could you take a look and tell me what might be wrong? Thanks in advance!Lush green Mondo grassFull moon shining through circular frame of treeSharp juniper tree silhouette 

Subject: Payment "Pending" since Jan 28 / Tax Form W-8BEN Approved was approved on the same day. / Case # 00487209 / I am a contributor (ID:212015513 ) and I am facing a significant payment delay.My payout request has been in "Pending" status since January 28, 2026. My tax form W-8BEN was submitted and approved on the same day.I have already contacted support three times (Case # 00477511, 00480547, 00487209 ), but the fundshave not been debited and I haven't received a human response. I am actively participating in the AI training program and would like to resolve this technical issue to continue my work with Adobe Stock.Could a moderator please look into this or escalate my case to the billing department?Thank you!

 I cropped the photo for this post because the file size is larger than 5mb

Maybe because not everything is exceptionally sharp? But some wors pictures made it through.  

Hi Adobe team, I cannot add my Indonesian phone number (+62) to my Adobe Stock Contributor profile. When I try to contact support through Help Center, it redirects me back to the “Add mobile phone number” page, so I am stuck in a verification loop. Because of this, I cannot upload my designs. I already tried using +62 without the leading 0, different browsers, incognito mode, and different networks. Please help fix this issue or verify my number manually. Thank you.

Ich kann das Land/die Region meines Kontos nicht ändern.   Ich kann das Land/die Region meines Kontos nicht ändern und auch kein neues Konto registrieren.Was soll ich tun, wenn ich keine mehreren Konten haben kann?

When you need to verify the authenticity of Adobe Generative AI (Firefly) assets, use this online inspection tool.https://contentauthenticity.adobe.com/inspect 

No one at adobe is responding to my reports and questions regarding how to remove/report AI images that have not been marked as AI. The following image of a pickle is to me very obviously AI generated/manipulated. https://stock.adobe.com/images/glossy-juicy-dill-pickle-close-up/1489256671 I have never seen a pickle like this in all of my years art directing food. So I just wanted to make sure someone took a look at this artist’s work. Areas to note:  Pickle lacks traditional shape and textures of other images populated in the search  The highlight is reflecting nothing, and reflection locations do not make sense (the upper right and left side would never be lit this way in real life). The bumpy texture does not look natural. Real pickles have bumps that share the same darker color of the peel. These bumps are lighter and look more like “crisp” air pockets than texture on a vegetable.  When reviewing this authors work, I feel they are not marking all of their images appropriately. I

I am i gallery owner. I sold thousands of photos as prints and many of them in really large sizez. your filter has removed more than half of my photos for the quality reason or even intelectual property reason (the photo of the sunny beach with a boat). I am uploading via lightroom but i definitely had better percentage when i uploaded jpg files. Besides if you already decide about a photo you dont want it shouldnt it be marked in lightroom so i dont have to manually check each photo? I am really dissapointed becouse i simply do not trust the artificial inteligency you use. check for example the photo. If not the fact i have seen most of those photos printed out, on liflets, albums, fineart prints i could consider they are not the highest quality but becouse i know those photos i am just simply grabing my head and thinking how can i upload the full set of 4 thousand photographs if it is going to be such a messy job. Seriously its not funny to manually check wich photos you already have

Can someone please tell me why these were rejected for quality issues?I am new to uploading stock photos. I followed the guidelines. I'm confused as to where I went wrong.  

Hello,I submitted AI videos to Adobe Stock and they were rejected with "quality issues". I'm attaching a few examples. Can anyone help identify what might be the problem? Any feedback from experienced contributors is welcome.Thanks!

Photos are being rejected all due to quality issues. These photos are being excepted in all other 4 stockphoto platforms other than Adobe.They just give me quality issue but did not state out any reason.Out of 100 posted, only 1-2 accepted.Can anyone point out what’s wrong with the photo? It seems like wasting time contributing here.,,(I’ve minimized the photo though as the size exceeds the size allowed to be uploaded here)   

The photos I submitted were rejected due to poor technical quality. The statement is rather general and doesn't provide any specifics (because there aren't any). I disagree. The photos were very good technically and compositionally; I'm not an amateur. Their acceptance by other photo agencies also confirms this. I believe Adobe is biased. I have reservations about the evaluation team.

Not sure why this photo was rejected. Any feedback would be helpful.