Questions

Hi everyone, I'm a long-time Adobe Stock contributor and I've hit a submission limit this week — hoping someone can clarify what's going on. My situation:- Until now I was submitting around 1,000 files per week without issues- This week I was blocked after roughly 500 submissions with a "submission limit reached" message- My "In review" tab shows 0 pending files, so this doesn't look like the pending-moderation cap — it appears to be the weekly submission limit My questions:1. Have weekly submission limits been reduced recently? I used to submit ~1,000/week without hitting any limit.2. When does the weekly limit reset — is there a fixed reset day?

Hi everyone, my Adobe Stock contributor account was blocked with a "Terms violation" notice that doesn't mention a specific asset. I submitted an appeal through the Contact us form on 22 October2026. Has anyone received a response to a similar appeal, and roughly how long did it take? Thank you.

I uploaded this file about two months ago. Today, the file was deleted retroactively. I’m worried—could this cause any issues for my account? And this file was sold two days ago.

Dear Adobe Stock Support Team,I am writing this to you in absolute desperation and with a very heavy heart. First and foremost, I want to sincerely apologize from the bottom of my heart. If there was any mistake in my recent submissions or if I unintentionally violated any rules, please forgive me.I am begging you to please understand my real-life situation. I have lost both my parents; they are no longer in this world. My little sister is the only family I have left, and I am her sole provider. We are going through a terrible financial crisis, and my Adobe Stock account is literally our only lifeline. The only reason I work so hard, despite my failing physical health, is to pay for her education and keep her dreams alive.When I saw that my account was blocked, I completely broke down. I am mentally shattered and terrified right now. Without this account, my sister's education will stop, and we will have no way to survive.I am pleading with you with folded hands—please have mercy and g

Hi there. I just saw the new update regarding the "Redemption code program for Contributors" (last updated on Sep 22, 2026) at https://helpx.adobe.com/stock/contributor/payments-earnings/royalties-pricing/redemption-code-program.html, and I’m a bit bummed out because it looks like most of us contributors are going to be in a tough spot next year. If I understand correctly, they’re no longer offering the free one-year Photography plan based on download volume? And the conditions for the Creative Cloud Pro plan are really strict—it’s just a 70% or 40% discount. Anyway, I’d love to hear what others think about this. Thanks in advance. Cheers.

Hello, I am a new Adobe Stock contributor from Pakistan. I created my contributor account and verified my email, but I cannot complete the mandatory phone verification, so the Contributor portal stays on 'Let's secure your account before you continue.' Every time I try to add my mobile number (country Pakistan +92, number entered as one continuous number with no spaces and no leading zero) I immediately get: 'An error occurred while performing this action. Please try again later.' No SMS code is ever sent, so I never reach the code step. What I have already tried:- Many attempts over two days, fresh sign-ins, reopening the dialog, page reloads, waiting between attempts- The number is active and receives SMS from other services without problems- I also tried a second mobile number — same error Two more problems:1. The official Contributor contact form (contributor.stock.adobe.com/en/contact) redirects straight back to the same phone-verification page, so I cannot submit a support case t

Hi everyone, hoping for real‑world advice from other contributors.My Adobe Stock contributor account got fully deactivated with this generic automated notice:We are writing to let you know that your Adobe Stock contributor account has been deactivated for suspicious activity. For more information on why your account may have been blocked see the Submission Guidelines.No exact violation given. I experienced two sudden 5‑10x earnings surges within the past two weeks, and the sales were mostly driven by aerial‑shot footage of the same type. I submitted a payout request roughly ten days ago, shortly before my account got deactivated.Some context about my portfolio and recent behavior: All my photos and video assets are 100% original self‑shot travel content. I can provide raw files and metadata for any asset for verification. This stock income is a vital source of funding for my daily life and travel‑photography projects. This unexpected deactivation has completely thrown my photography an

Hello, I am a new Adobe Stock Contributor from Algeria. My account was created on October 16, 2026 and my email is verified, but I cannot complete the mandatory phone verification. Every time I enter my Algerian mobile number (+213 665 ** ** 44) in Manage account → Account and security → Add mobile phone, I get the error: "An error occurred while performing this action. Please try again later." No SMS code is ever sent. I have tried:- Multiple devices and browsers, including my own phone- International format (+213...) and national format (0...)- Retrying over 6 days, at different times of day- Adobe general support chat — the agent was also unable to add the number I also cannot reach the Contributor Portal contact form: contributor.stock.adobe.com/en/contact redirects me back to the phone-verification onboarding page, so I cannot contact Contributor Relations either — the form is behind the very step that is broken. I have seen the same error reported by contributors from Bangladesh

Title: Unable to access dashboard due to duplicate account issue [Old account deleted]Hello Community and Adobe Support, I am facing an issue accessing my Adobe Stock Contributor account dashboard and hope to get some guidance or support intervention. Recently, I created a new contributor account, but I realized later that I unknowingly had an older account. Due to these multiple accounts, the system seems to have flagged or restricted my access. Currently, I cannot open my dashboard or edit any profile information. To follow Adobe's policy, I have already permanently deleted my old account. I now intend to keep and use only this single active account:- Active Email: [removed by moderator] Since I cannot reach support through the regular contact form due to dashboard restriction, could an admin or support staff please help me clear this flag and restore access to my account?  Name: Abdur RazzakEmail: [removed by moderator] Thank you very much for your help! 

Ok, I’m not a professional photographer. These photos were shot on iPhone. Anyway, I would appreciate some feedback what’s wrong with them ) 

Hello,My Adobe Stock Contributor account was deactivated 3 months ago without any prior notice or explanation. Right after it happened, I submitted an appeal through the official form, but I never received a confirmation email or a case number.I suspect my account might have been automatically flagged due to an unusual sales spike that occurred around that time. I want to emphasize that I have absolutely no involvement in this traffic, nor have I ever engaged in any fraudulent activities or artificial sales manipulation. I am a legitimate contributor who strictly follows the Terms of Service.Since it has been 90 days without a single update or any way to contact support, I am posting here hoping that an Adobe Moderator can kindly review this and escalate my case to the Compliance Team.Thank you for your assistance.

"Hello Adobe Community Managers,My Adobe Stock contributor account was deactivated, and I submitted a reactivation ticket on August 18, 2026 (Case ID: ADB-46836374-C8X2). I also sent a follow-up on August 28, but I haven't received any reply or status update yet.Could a Community Manager please help look into this case ID or escalate it to the contributor support team? Thank you so much for your assistance!"

Hello Adobe Stock Community,I am submitting Generative AI images to Adobe Stock, but recently several of my business and corporate portrait submissions have been rejected due to "Quality Issues" (specifically mentioning soft focus, artifacts/noise, or exposure issues).I am aiming to produce clean, professional-grade stock photos, but I am struggling to pinpoint the exact technical flaws causing these rejections. I have attached examples of my rejected images (File ID included). I would really appreciate specific feedback from experienced contributors on the following:1. Where are the main technical defects or artifacts visible in these images?2. Is the upscaling process causing loss of natural skin/fabric texture or soft focus?3. What changes in lighting, prompt styling, or post-processing should I make to satisfy Adobe Stock's technical requirements?Thank you so much for your time and guidance! 

In the last year or two, the quality of stock vectors available have gone down significantly. Only after downloading the stock are you able to see that it’s an embedded image and not a vector, it is a very low quality image trace of an image, or it is filled with artifacts indicative to AI. Are there ways that I’m unaware of to report said stock? 

I want to organize my photos and videos into collections, but this becomes more difficult when there is a large amount of content. Currently, there is no indicator showing whether a piece of content is already part of a collection.Adding an indicator would make it much easier and faster to organize content and avoid adding the same items repeatedly.Could you add this feature?

Hello!I'm trying to register as an Adobe Stock Contributor from Ukraine, but I'm unable to complete phone verification.I enter my Ukrainian mobile phone number (+380) and successfully receive the SMS verification code.However, when I enter the code and click "Confirm", Adobe displays the following error:"An error occurred while performing this action. Please try again later."Sometimes the same error appears when I try to add my phone number again.I've already tried repeating the verification process, but the problem persists.I also contacted Adobe Virtual Assistant, but it couldn't connect me with a human support agent because I don't have an active paid Adobe subscription.Could an Adobe representative please help me resolve this issue so I can complete my Contributor registration?Thank you!

 Which is the problem in this photo? It was refused because of quality issues but I dont know which issue is. Can someone tell me which issue it have? Thank you, 

Hello Adobe Stock Team and Moderators,I am reaching out to request assistance with an ongoing review for my Adobe Stock Contributor account.Nearly 3 weeks ago, my account was suspended due to an automated household/IP overlap detection. My mother and I are legitimate co-creators sharing the same household in Georgia. We were using a shared laptop and home Wi-Fi network, which triggered the automated system.Current Status & Actions Taken: Submitted a detailed web form response explaining the situation and confirming that we have separated hardware and agree to close any unused profiles. Reached out to Customer Care today and logged an official support request under Case ID: ADB-47282555-N3G6. We have a complete identity verification package ready for immediate submission: government IDs, live selfies with handwritten notes, and family photos. Could a moderator or Staff member please help escalate Case ID: ADB-47282555-N3G6 to the Adobe Stock Compliance Team so we can submit our

Hello Adobe Stock Community,I am experiencing an issue with Adobe Stock Contributor.The Submit button remains disabled (greyed out) even though I have completed all the required information.Name: AmeruzzamanEmail: [removed by moderator]Member ID: [removed by moderator]File ID: [removed by moderator]Original File Name: AI & Machine Learning Line Icons Set.epsI have already verified the following:EPS file uploaded successfully. Matching JPG preview uploaded successfully. Category selected. Title and 49 keywords added. AI disclosure completed. Icon Sheet selected. No validation errors are displayed. The EPS file meets the technical requirements. I have refreshed the portal, cleared my browser cache, logged out and back in, and tried multiple browsers.Despite all of the above, the Submit button remains disabled, and I cannot submit my asset for review.Could someone from the Adobe Stock team please manually check my contributor account and this specific file to determine why submission

URGENT: Persistent Public Asset Accessibility Issue — Accepted Asset Returns “Page Not Found” in Indonesia and the USDear Adobe Stock Contributor Community and Adobe Support Team,I am requesting further investigation into a persistent public asset accessibility issue affecting my Adobe Stock portfolio. Although my previous support requests have been marked as Resolved, the issue remains reproducible, including with a newly accepted asset.1. Asset Information File ID: 2222905016 Title: External Keyboard and Laptop for Digital Interface Review Upload Date: October 13, 2026 Contributor Status: Accepted 2. Regional URL Test ResultsI tested the public asset page using the following regional Adobe Stock URLs:Indonesia — Page Not Foundhttps://stock.adobe.com/id/stock-photo/id/2222905016United States — Page Not Foundhttps://stock.adobe.com/us/stock-photo/id/2222905016United Kingdom — Accessiblehttps://stock.adobe.com/uk/stock-photo/id/2222905016Canada — Accessiblehttps://stock.adobe.com/

my adobe stock contributor account blocked on august 10th ( Generative AI submission requirements.  I have been an Adobe Stock contributor for approximately three years and have built a portfolio of around 30,000 assets during that time. A substantial portion of my portfolio includes Generative AI content.)  i appeal but still no update from adobe stock contributor support 

Olá a todos, eu sou uma nova contribuidora no Adobe stock e uso principalmente o telemovel Redmi. Recentemente a totalidade das 27 fotos que enviei foram rejeitadas, devido a problemas de qualidade.  Sendo assim, gostaria que me pudessem dar a vossa opinião , o que devo corrigir.  Quais são as minhas falhas, nas imagens que aqui postar e quais os recursos que posso utilizar para melhorar as mesmas.? É possivel usar Upscayl ou Lightroom sem infringir o senso? Eu ponho muito do meu coração nas fotos , mas gostava muito de aprender ,  evoluir. Sou eu e o meu  telemovel Redmi .  Obrigada Rosa de Santa Teresinha Margarida Lilásameixeira em flormargarida ao solburnt orange rubber texture 

My image was rejected as “Non-compliant Image,” although I correctly declared it as Generative AI content. Could you please clarify the specific reason for rejection? 

Hello Adobe Stock Community,I need your help with an urgent issue regarding my Adobe Stock account.I have been nominated for an Adobe Stock program, and 661 of my assets have been selected for the nomination. However, I am currently unable to access my Adobe Stock account.I am worried because I want to submit or complete the requirements for my nominated assets by October 26. Since I cannot log in to my account, I am afraid I might miss the deadline.Could anyone please help me understand how I can regain access to my account as soon as possible? I would also appreciate any guidance on how to submit or complete the nomination process for my 661 selected assets before the deadline.If an Adobe Stock moderator or staff member could look into this issue and guide me, I would be very grateful.Thank you for your time and support. I sincerely appreciate any help or advice from the community.Best regards,An Adobe Stock Contributor