Questions

I downloaded this image that said it was vector/eps. I opened it in Illustrator and it is only an image. I double checked the layers and there are none. How can I get my credit back? This image is of no use to me not being a vector. It was clearly mislabeled. https://stock.adobe.com/ca/search?k=sparkler&asset_id=1922649086 Collection of golden fireworks or sparkler rays and lines. Vector decorative elements.By Nushratlisha 

I’m uploading videos to Adobe Stock Contributor, and most of them end up with black frames as thumbnails. Right now it feels like I have zero control over how my videos are presented.

Dear Community,I’ve submitted my first photo to Adobe Stock but unfortunately it got rejected because of quality issues.I went through the documentation of course to find what is defining a quality issue and I think I understand the documentation but I could not find of those in my photo.Can you please help if you see something in particular?Your help, hints would be deeply appreciated.Thank you in advance,Tamás  

Legong is a traditional Balinese dance that uses expressive eye movements, especially the seledet (a kind of intense gaze). These photos had been accepted into my portfolio and are part of a larger series. I’d say the last one with different makeup might be considered spam, but what about the others? 

I cannot login to my contributor accoun.  I have been trying for YEARS without success.Can someone at Adobe take on my issue and find a solution? Three years trying to solve this issue. Frank Cornfield[Email removed by moderator]

Hi. This image refused admission due to “Intellectual Property Refusal”. It’s curious what exactly the violation is. Maybe the light shadow on the helmet resembles some kind of trademark? Are the words already considered a trademark? Or the font style? I don't know 

Hello,I Want asking about Missions payouts.I completed the missions on January 30th and earned money, but I cannot request paymentWhat the reason ?

Hi,I’m posting here because Adobe Support failed to provide a clear explanation and instead brushed me off to this forum.My 100% hand-drawn digital illustrations are being rejected with conflicting reasons that make no sense.The Evidence of System Failure:Initial Rejection: Flagged for "Undeclared Generative AI" and "Non-compliant use of another artist’s name." My Proof: I provided workspace screenshots (layers/sketches) from ibisPaint X proving this is manual work. The Pivot: After I resubmitted with adjusted file sizes and metadata, the "AI" and "IP" reasons vanished. Now, the system claims "Technical Quality Issues."How can the same artwork be an "IP Violation" one day and "Low Quality" the next? This proves your automated flags are arbitrary.I demand a HUMAN MODERATOR to actually review my layer proofs and clear these false flags. I’ve attached the evidence below.Regards, 

Hello,I Want ask you about Missions payouts.I completed the missions on January 30th and earned money, but I cannot request paymentWhat the reason ?

They have not been edited 

It is impossible to contact Adobe so is there anyone here that could help me, please?I received 1099 showing royalties paid for last year but I never saw the money. I hardly ever log in any more since my sales are pretty slow. I just tried to log in and I do not see my contributor dashboard neither any of the photos I have been selling since 2015. In addition to that, I receive emails from Adobe Stock when something gets sold but I can’t log in and ssee anything.  Did I get hacked? What can I do? Please help me….

Now adobe wants me to pay first in order to cancel the plan but i am currently not able to pay. Is there any ways to cancel it without paying first?

I have two accounts. The accounts were created when Adobe Stock allowed multiple accounts. I still have the accounts. I want to know if I can run two accounts and withdraw money from both accounts using the same payment method.

The image was not accepted due to quality issues. Please help me with what exactly are the quality issues with this image.  

Guys, I’m creating images with AI, but I’m still kind of a beginner with quality and stuff. What’s wrong with these images? They got rejected.I’m LF a way to create images without these big quality issues so I can scale my workflow and grow my portfolio.I’m uploading my thoughts too: 

  I hope you are doing well.I am a regular and active contributor on Adobe Stock, and I have been consistently uploading new content to the platform. For a long time, my portfolio has been receiving steady downloads, which has been very encouraging for me as a contributor.However, recently I have noticed that my downloads sometimes stop suddenly for several days even though my content quality and uploading activity remain consistent. For example, at the moment I have not received any downloads for the last two days, while previously I was getting regular downloads.As a contributor who is actively working and investing time in creating high-quality content for Adobe Stock, this sudden stop in downloads makes me concerned about whether there might be any issue related to portfolio visibility, indexing, or search ranking.I would kindly request you to review my contributor account and confirm that everything is functioning normally. If there is any technical issue or any recommendation tha

Hi, I took this with my Canon, and it was rejected for submission. Could anyone give me any feedback as to why this happened? 

My handcrafted vector pattern work got rejected for somehow sharing too many similarities with other content. Where have I failed? How can I improve that for future uploads? 

Hi everyone,I'm working on creating AI images for Adobe Stock and I'm trying to understand the exact quality standards expected by reviewers.Some of my images were rejected for quality reasons and I'd really appreciate experienced contributors taking a look.From my own analysis, possible issues could be: subtle AI artifacts unrealistic details texture inconsistencies lighting or shadow issues But since I'm still learning, I might be missing important things.Could you help by pointing out: The specific problems you notice Whether these issues are common AI artifacts What changes would make these images acceptable for stock I'm trying to improve my workflow so I can produce high-quality, consistent submissions.Thanks in advance for any feedback.

Здравствуйте, есть много похожих видео, и все они с причиной отказа — «Отказ в интеллектуальной собственности».Это почти статичная рамка, нет ни брендов, ни логотипов.Вот заголовок:SoundHandlerА вот ключевые слова:кабели, запутанные, деревянный пол, розетка, технологии, электроника, офис, дом, беспорядок, организация, безопасность, сетевой фильтр, удлинитель, вилки, провода, чёрный и оранжевый, 4K, HD, замедленное движение, реализм, повседневная жизнь, современность, минимализм, чистота, беспорядок, беспорядок, силовые кабели, кабели питания, кабели удлинителя, кабели удлинителя, вилки и провода, Кабели розеток, USB-кабели, зарядные кабели, управление кабелями, беспорядочные кабели, распутанные, розетки, беспорядок кабелей, беспорядок кабелей, беспорядок, хаос кабелей, беспорядокв кабелях Можете сказать, что я делаю не так?  

I haven't been getting sales from my Adobe Stock account for the past few days. My account is downloading every day and suddenly it has been closed. What can I do now?

Hello,My Adobe Stock contributor account was deactivated in December 2025.Since then I have contacted Adobe support multiple times through the official contact form and email, but unfortunately I have not received any response.I would really appreciate if an Adobe moderator could review my case or escalate it to the contributor support team, as I would like to resolve any possible issues and continue contributing in full compliance with Adobe Stock guidelines.Contributor account email:[PII Removed by Moderator]Thank you very much for your help.Kind regards,Mykhailo Kuznetsov

Please kindly point out why my pics have been rejected so I can edit and reupload. thanks

Subject: Payment Withdrawal Pending for 10+ Business Days - Member ID: 212433441​Message:Hello Adobe Stock Support Team,​I am writing to follow up on my payment withdrawal request which was made on March 1, 2026. It has been more than 10 business days, but the status of this transaction is still showing as "Pending" in my contributor dashboard.​I have double-checked my account details, and everything is in order:​Member ID: 212433441​Payout Method: PayPal (masudmolla983855@gmail.com)​Tax Form: W-8BEN (Status: Validated, expires Dec 31, 2028)​I have successfully received 7 previous payments to this same PayPal account without any issues. This is the first time it has taken so long. Could you please look into my account and let me know if there is any technical issue or if any action is required from my side?​I would appreciate it if you could process this payment as soon as possible before the weekend.​Thank you for your time and assistance.​Best regards,Masud Hoseen MollaMember ID: 212