Skip to main content
Cuan+Digital+2811
Participant
Jun 11, 2026 6:13 AM UTC
Answered

New Adobe Stock Contributor from Indonesia. Cannot verify my XL phone number. Error: "An error occurred while performing this action." Tried different browsers and incognito. Any help?

New Adobe Stock Contributor from Indonesia. Unable to verify my XL phone number. Error: "An error occurred while performing this action. Please try again later." Tried multiple browsers and incognito mode. Any solution?

    Nancy OShea
    Nancy OSheaCorrect answer
    Community Expert
    Jun 11, 2026 11:55 PM UTC

    Yes. This is a frequently reported problem that has been going on for several months. 

     

    Nancy O'Shea— Product User & Community Expert

    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    Jun 11, 2026 11:55 PM UTC

    Yes. This is a frequently reported problem that has been going on for several months. 

     

    Translate
    Nancy O'Shea— Product User & Community Expert