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Participant
May 4, 2023
質問

paper money and passport photo rejected because of quality issues

  • May 4, 2023
  • 返信数 3.
  • 1303 ビュー

Hello! i submitted photos that contain paper money and passport, but they were rejected because of quality issues, not because of IP.

For most i can agree with quality, but for example not sure about one i've attached. Could somebody say what is wrong with image.

このトピックへの返信は締め切られました。

返信数 3

Jill_C
Community Expert
Community Expert
May 4, 2023

Perhaps the shadowy area at the top of the frame is the issue. Easy to fix with a gradient filter.

Jill C., Forum Volunteer
Participant
May 4, 2023

if the real problem is quality - could be, as i don't see any other issues (sharpness, focus or exposure). I had 8 paper money photos uploaded, with and without passport, and some didn't have shadows, but all were rejected.

Participant
May 4, 2023

in addition to my prev comment - the reason for all 8 images is QUALITY ISSUES

Participating Frequently
May 4, 2023

From just a quick look, the quality looks good to me. It would be nice to know if part of Adobe's image assessment is automated using AI. I've also had images rejected on quality which I consider good - it could perhaps be something simple like insuffient pixel count or sharpness issues, or perhaps what the AI algarithm determines as over processed (over edited). It would be good to hear from someone Adode or someone with expert knowledge on this subject.

 

I'd categorise your image as conceptual, so perhaps a reason for rejection is all the possibilities of how an image could be interpreted - Adode may prefer not to engage with a contributer about this and use 'quality' as a easy reason for rejecting an image.

Abambo
Community Expert
Community Expert
May 4, 2023
quote

From just a quick look, the quality looks good to me. It would be nice to know if part of Adobe's image assessment is automated using AI. I've also had images rejected on quality which I consider good - it could perhaps be something simple like insuffient pixel count or sharpness issues, or perhaps what the AI algarithm determines as over processed (over edited).


By @kev Bell LRPS11467034

No AI, moderation is done by humans.

 

(I'm not from Adobe, but somewhere, deep in this forum, you will find an answer from Mat Hayward, from Adobe, confirming that moderation is done by humans)


@kev Bell LRPS11467034 wrote:

Adode may prefer not to engage with a contributer about this and use 'quality' as a easy reason for rejecting an image.


Sorry, but that is nonsense.

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
May 4, 2023

"No AI, moderation is done by humans."

Thanks for the info - that's good to know.

"Sorry, but that is nonsense."

Yet above you are suggesting that the image may have been rejected because of the banknotes (very likely) but the reason given by Adobe for rejection is 'image quality'. 

Abambo
Community Expert
Community Expert
May 4, 2023

Yes, I do not see an issue with the passport. But there is a different issue with this file…

I would guess that it's too good.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
May 4, 2023

quote from section https://helpx.adobe.com/stock/contributor/help/known-image-restrictions.html:

 

Paper money must not be reproduced in whole but partial depictions (<75%) may be acceptable in some countries. All currency featuring the likeness of Queen Elizabeth II is unacceptable.

 

What i see from the attached photo, 100 euro banknote could be > 75%, it's difficult to calculte it, but could be a reason. Thanks!

Abambo
Community Expert
Community Expert
May 4, 2023
quote

quote from section https://helpx.adobe.com/stock/contributor/help/known-image-restrictions.html:

 

Paper money must not be reproduced in whole but partial depictions (<75%) may be acceptable in some countries.


By @Oleksandr Kovinka

That could be, but that would be then a wrong refusal reason. Photoshop does not open the asset. So, it's detecting money, and that is not good. However, I do not know if that would be enough to refuse the asset.

ABAMBO | Hard- and Software Engineer | Photographer