Questions

I created short questions survey slides in Captivate 9 and need to upload them to Captivate prime. But each time when I'm trying to publish them I see an error message. Please, help.

Hi,What are the steps to run a report based on learner transcripts by department?I ran a learner transcript report and the field/column for department was not there (but I uploaded my CSV of users with that column).Thanks.

Help tech team!I uploaded a CSV of my learners yesterday (with the intention of creating departments and locations for better reporting).Now I have duplicated learners. Some of these learners already have stats in the LMS. How do I merge learners WITHOUT LOSING THEIR COURSE DATA?Regards,Thomas H.Master Electronics.

Hi!Suggestions for Prime dev tech team.1. Clarity on what a profile does and does not do regarding user/learner management.Examples:a) profile cannot be created unless the manager is already loaded in Prime.b) once profile is created, the manager cannot be changed.c) profile cannot be deleted [in order to add correct manager], else users/learners that registered that way are deleted.d) IF users/learners are already in Prime, uploading a CSV DOES NOT place those people into the profile.e) Tech team, please look at the help info that is available and change the wording to explicitly explain that the profile feature should ONLY BE USED WHEN AN ADMIN wants users/learners to Self-Register.

Hello to ACP tech development team.As I continue ramping up the number of learners on my Prime LMS, the current workflow Adobe is using locks me out.When I register a set of users, the Adobe Captivate Prime system generates a welcome email. I want control over the content of that email. For example, add a link to it that reminds the learners about a previous email I sent to them in preparation for gaining Prime access. Or, including a link to a video I've created to introduce my department and welcome them to the company (in the case of a new employee).If this type of functionality exist in ACP please advise. If not, please consider including it on the tech enhancement roadmap for future upgrades.WE LOVE PRIME, HELP US LOVE IT EVEN MORE.Regards,Thomas H.Master Electronics

Hello to the ACP tech development team.I would like to see some enhancements around the process learners go through to reset their passwords.Currently ACP site admins have no part of that process (since the password is an Adobe ID). My learners are frustrated when their unable to successfully reset their passwords, and doubly so when I as the site admin cannot do anything about itI'll be at 300 learners on our LMS in the future, I don't want to manually manage this process, but, is there some level of control Adobe can grant site admins to help in a crunch?Thanks,Thomas H.Master Electronics

I've just read through multiple forums about this but I couldn't find any answers that work so here we go! If there is one that worked for you just let me know the link and I'll check it out thanks. So I have the Captivate 9 and Captivate Prime trials. I am on a Windows computer and I can't upload to Captivate Prime - I have tried uploading the actual file and uploading it in a zip file. I have also lessened the size of the file I'm attempting to upload. It says it's uploading but then when it goes back tot he modules page it says  Module (Name of Module) failed to be uploaded. Reason: . The uploaded content is not supported. Please try again. any ideas on how to get past this? I don't want to buy the product without knowing that I'll actually be able to use it! All suggestions welcome! Thanks

The quiz results page is showing up but it is not tracking the results in Captivate 9 when I demo it and also in Captivate Prime when I upload the course. Any suggestions? Thanks!Will

I want to track completions for a course that has six modules for learners. Do I need to set up the scorm function in quiz preferences in Captivate 9 before I upload? Thanks for guidance.

Hi,I'm trying to create a quiz in Captivate Prime bur cannot manage to do it. I created a course, then a module hoping to find the function in module… but nothing.Can you help?Thanks

I was given several SWF files in a zip folder.  I open them and they launch what looks like an animation of a course.  I'm trying to get them into my Prime LMS.  I try to upload/import and create modules then courses but these files won't work.  Even the zip file isn't working.  Others have sent me zip files with lots of non swf files in each one.  Imported right into Prime with no issues.  Why is the swf file giving me trouble.  Mac user with Captivate 9 and Prime. Newbie so be specific. THANKS!

I have a client who wants a learner to pass a set of modules before they can take the next set of modules.For example, they would need to pass a first level course consisting of module 1 (worth 5 points), module 2 (worth 15 points, and module 3 (worth 10 points). After completing and passing these 3 modules, the learner would be allowed to take a second level course consisting of module 1 ( 7 points), module 2 (9 points) and module 3 (11 points).The numbers I'm using are just for example.If the learner does not complete all modules in the first level they would be prevented from accessing and taking the second level.How can this be set up in Captivate Prime to work automatically?

I am trying to upload a PDF as a module.But, it will not upload.I've tried IE and Chrome browsers.I'm signed out and signed back into the platform.It's a one page PDF.There should not be a problem.Thanks,Thomas H.Master Electronics

Are there any books, videos (besides the skimpy marketing oriented videos that Adobe created), or any other materials available for learning the ins and outs and use of Captivate Prime?

Why is it that I notice the mention of L1 and L3 feedback, but no mention of L2 feedback?

I want to give a BIG THANKS to some Adobe Captivate Prime tech dev team members, that are working hard behind the scenes to give us more tracking capabilities.Their efforts involve BizLibrary (3rd Party Learning Content Provider) and the Adobe Captivate  Prime LMS.Thank you for all you are doing to allow me (as the admin) to track more learner data AND (JUST AS IMPORTANT) for my learners to have a better user experience.@7354962 Sukumaran@Gokul Krishna ParavasthuThank you  ALSO to my regular contacts:@10394932 Tomar (I appreciate your pleasantness, even when things are not going as planned).@devendra Nath Mishra (I appreciate your quick phone calls to fill me in on issues).I am excited to see the results of our 3-way collaboration (Master Electronics -- Adobe -- BizLibrary)!

Is it better to create a Non-Responsive Project or Responsive project to import into Captivate Prime?  Thanks for the help.

Hi,I am using captivate prime to learn more about Adobe marketing cloud product. The videos are not playing in my System. I want to know the required settings to play it.Which version of which browser and flash player version and any other setting that is required.ThanksSenthil

I'm trying to integrate Captivate Prime with webservice and I'm wondering is there a way to get those modules of courses displayed on my site with iframe or by other means. Is possible with existing Captivate Prime Api?

How can be secure the LMS you will create in Adobe Captivate?The Scores and the records of the user or employees where can be stored?

Sir/Mam After  i take the assessment the module is going to the home page.Why is that happening?What was the problem?The module that i uploaded (SCORM)  or the course?

How can I Published the Scorm in Captivate PRIME?\

Good day Sir! It is possible If  I can upload the lower version of Scorm 1.2  Scorm 2004 In Captivate PRIME ??

Wishing the Adobe Captivate Prime Community Happy Valentine's Day!I hope you get some quality time with your Sweetheart after work today. Regards,Thomas H.Master Electronics

We have a 20-minute training course that is uploaded but it will play for 5 minutes and then stop with the loading symbol on the screen. Can you do this training offline or any ideas to stop this from happening