Questions

Hi all. I am trying to create proxies from some .mov files in media encoder and when i drag or import them to my queue it does not register any video file, only the audio track (which is blank anyway)I'm so stuck please help

- Can AME act as a centralized rendering/transcoding server for Premiere Pro and After Effects using multiple GPUs ?- Can multiple AME be run in a VM environment with GPU passthru ?- If the above is possible ,can multiple AME servers be control by a render-manager for job dispatch and prioritizing ?

I want the WAV lines removed. but It's quite tedious to select them one by one

We are using Media Encoder to convert Cineform files to H264. We are seeing intermittent requests return "Rejected". It doesn't happen all of the time, but a very good portion of the time.Here's a sample request:<manifest version="1.0"><SourceFilePath>D:\mypath\6b964325-75cd-40d9-8f5d-c4c60b3816ab.avi</SourceFilePath><DestinationPath>D:\mypath\6b964325-75cd-40d9-8f5d-c4c60b3816ab.mp4</DestinationPath><SourcePresetPath>C:\Program Files\Adobe\Adobe Media Encoder CC 2018\MediaIO\systempresets\4E49434B_48323634\01 - Match Source - High Bitrate.epr</SourcePresetPath></manifest>Here's a sample response:<!DOCTYPE payload><payload version="1.0"><SubmitResult>Rejected</SubmitResult><ServerStatus>Online</ServerStatus><JobStatus>Not Found</JobStatus><JobId>dfe5aa43-3928-4718-bd31-75bcb64805d2</JobId><JobProgress></JobProgress><Details></Details></payload>We are

Adobe Media Encoder CC  Version 12.1.2 (Build 69) doesn't launch as a stand alone program. When I try to open the program nothing happens. No error message. Just nothing changes. I can launch AME through Premiere Pro by rendering a project, but wont launch as a stand alone program as I said. I read various forums and people talking about this problem and the only solution that I found which works for me on a PC running WIndows 10 is by going into the C:\Program Files (x86)\Common Files\Adobe\SLCache directory and opening up a file called X19zbGNfZmVhdHVyZXNfXw==.slc in Notepad. I then delete the contents of the file, save, and AME will open on the following attempt. The problem is that this solution doesn't work as a one-time, permanent fix. Each time I want to launch AME I have to first go into this file again, delete the contents again, and then save again. I have even tried making the X19zbGNfZmVhdHVyZXNfXw==.slc file "Read Only", but it doesn't help to fix the problem permanen

Hello Everyone,I usually set a large batch of renders before I leave work at night, but every morning for the last week I've been coming in to my computer having crashed part way through the render queue and being completely turned off. It booted up fine, I read the crash reports, and ran several tests showing no consistency in duration before crash or preset use; based on another thread I reverted to the last version of AME (12.1.1 Build 12) yesterday.My machine did not crash last night but it locked up all other applications as well as AME due to lack of memory; freezing the queue after about 7 of 52 renders. Based on several other threads it appears that it is not terminating old PProHeadless processes which eats all of the ram - I'm not sure whether or not this is the culprit, it does look that way (I'm including a screen shot showing the PProHeadless processes on Activity Monitor).It is worth noting: I am able to render when I am active on the computer (ie: actually at my desk). I

I am rendering a project from after effects into AME. Initially i was getting crashes on a certain stock image so i reduced the size by 50% in photoshop, then replaced it. It went through that section but failed at another image. I did the same thing and it went through fine. Then, it started crashing at the start of a 1920x1080 stock footage clip. I only have time warp on the clip. Settings changed are, Speed: 67.00  Vector Detail: 50.00  Smoothing Iterations: 50.00  Block Size: 4. I've used these settings elsewhere in the past and it rendered fine. I tried using an older user to render it out. With the collected files it renders on the newest user (which the crashes occur on), for 2 min and 50 sec and then at the same frame each time it crashes. Rendering on the old user (no crashes), it would take 20 min to get to the same exact frame in the project, but it wouldn't crash. It would go right through where it would fail. I would just render through this but 25 min on a

What to do? http://prntscr.com/kv3762

Exporting a video for YouTube from After Effects through Media Encoder, but the text keeps exporting at a seemingly low quality (especially with purple text below)Any solutions?These are my render settings currently:

Hello, I've a problem rendering a 3D bended layer in AME.i try to set my comp in AE in ray-traced or C4D mode and try every option of rendering in AME and here is what i get : here are my settings in AE and AME : and here is my expected result (what i see in AE)Does anyone have a clue for rendering my bended layer in AME ? or i only can to that in AE render queue ?Thanks.C.

[moved post from the After Effects Forum]Hi guys,just having a nightmare here.All started when I had to convert in Adobe Encoder a HVEC encoded Mov (Drone footages...). Encoder asked me to download the HVEC codecs, I hit "ok" and it allowed me to start the encoding. Nice on that!Well, after that... all footages that I have using Prores 444 or ProRes 444xq won't be readable by encoder or, even worst: After Fx.In After Fx I get this pop up message when opening a project containing a ProRes 444 file:"After Effects warning: There is a problem accessing the audio or video data in 1 files since you last saved this project. Reload Footage or Replace Footage as needed.filename.mov"Even more: when creating a new project, and importing a 444 mov, it comes with audio but no video.I've managed a workaround for on the clock demands, like today, but i desperately need some help here.The workaround: managed to export again the footage using 422HQ. Finder preview: ok.FinalCut X: ok.QuickTime Player: o

Everytime I render out a batch of videos in AME, the entire system freezes and I have to do a hard shutdown. I've let it render over night and the next morning it is still frozen. My sequences have dynamic linked After Effects comps in most which seems to make it freeze. I can render other sequences without dynamic links fine.Below are the sequence settings. The source footage is 4k green screen keyed out. If I render the same sequence out at 720p at 8Mbps, it usually doesn't freeze. It does it with both OpenCL and Metal. It does not freeze if I render one video at a time through Premiere which is not feasible when I have to render out 20 some videos at once and then work on another project. Just a time waster. Further below are my computer specs. This same exact setup does not happen on the older 2013 iMac Pro that I used to use. Let me know what other information is needed to help with this problem.AME Version 12.1.2 (Build 69)

why media encoder make white to #FBFBFB while export to gif. that is not good. does any body have any solution?

This is not another "rendering is slow" thread. I'm having an issue getting to settings menu. Whether I'm editing a new project or just dragging clips into AME to convert and upload to social media (using presets), clicking on a preset (not the dropdown menu but the actual preset link) takes anywhere from a minute and forty-five seconds to two minutes for the "Export Settings" screen to pop up. Once it's up I can add in the title and description for the clip and close it. But when I try to open the next one or go back into it to edit I have to wait another 1:45 - 2:00 for the Export settings to open up. In premiere when I press CTRL-M or changing presets using the dropdown menu from the Esport Settings window has a two minute wait, In AME it just takes two minutes to open the export settings screen. After I hit Play in AME It does seem to take about 1 - 2 minutes for AME to begin rendering the first file and then instantly goes onto the next one. They render at the same normal fast spe

Our problem. Is that we use many mpeg2 files in the Premiere project and can not replace / convert them. In the Media Encoder random media offline these files (never in the premiere). If you're exporting from Premiere, then there is no problem.The "import sequences nativley" thing does not work. Delete Media Cache also not working. Run as administrator (Premiere and Encoder) also does not work.Unfortunately, this is a big problem because it takes a lot of time to export from day to day work.Any ideas?AME error log (maybe):Log file created: 2018. 08. 31. 15:17:01------------------------------------------Ticks = 610      <6280> <Wasapi initialization> <5> Time =  0.0165658secondTicks = 985      <6280> <DS> <5> GPUSniffer launching with test mask 254Ticks = 6969      <6280> <AMEApp> <0> Time taken to load MediaCore plugins: 3126.82 milliseconds.Ticks = 7828

My media encoder crashes after 1 minute. I cant even start encoding. Im either browsing for a file, or the presets, and it crashes.MBP 15 20182,6 i732gb560xand razer core x with vega64

Hi,I just built a new workstation and I'm a little surprised to find my exports are seemingly a little slow when using AME.I'm exporting a 4 minute 1080p H.264 project using the 'Vimeo 1080p' preset.20 minutes have elapsed so far and it looks like theres still another 20 to go.I only have one 'effect' in my project and this is simply an adjustment layer with a levels adjustment.It appears only 1 of my 28 CPU threads is hitting 100% and my GPU (1080 Ti) isnt being used at all.Is this typical of AME performance or is something not quite right here?Please see attached screenshot for my info.Thanks for your time

Hi. Does AME support WebM VP8 with alpha? I found a free download, but it did not generate a transparent video. Is there any supported way to generate WebM, VP8, with transparency/alpha?I ask for this format in particular because I am using Character Animator to generate a flat 2D video which I was going to try importing into a 3D model in Unity 3D and try to generate a 360 view video with all the perspectives etc correct. But Unity 3D seems only to support WebM VP8 with alpha (and and apple format, but I am on Windows). So I can import the video, but its on a black background.I have seen suggestions of using online converters to generate another format and convert it later, but was hoping to avoid the extra step.Also comments on the GitHub free project helpfully saying "its open source - if you want alpha support, fix the code yourself". Umm, I am not at the skill level to rewrite the code of video codecs!!Just wondering if any plans from Adobe to get WebM VP8 added natively.

Whenever we batch audio files to MP3 about 25% of the files will be glitched and we cannot find a pattern. This happens in AME on any type of machine using the same MP3 Audio preset. The type of glitch Parallel Encoding settings is pretty consistent:scrambling the audio so the last half is spliced into the beginningadding a hiccup/pop at the very end of the filespeeding up the entire audio fileI've tried a number of fixes like turning off the “Enable Parallel Encoding”, trying different machines etc to no avail.Anybody else have this issue?

Hi there.I wanna set footage setting in ExtendScript.Concretely, I wanna change frame rate from 29.97 to 30.00 in source footage.In GUI, it will change the items as below.Now, I added line as below in my source code.const xxxx = enc.setFrameRate(30);But it didn't work.Does anyone know that could set footage setting in ExtendScript?

Dear forum,we are planning a small transcoding farm using several Adobe Media Encoders and a thiry-party tool called Helmut IO (Remote Node Renderer) from Moovit. The Helmut-tool is managing the jobs from watchfolders and Premiere client panels and assigns them to an idle encoding node.On the one hand I am very happy to find that AME runs fine on any machine I have tried so far, on the other hand I would like to know whether there's an optimal hardware choice for AME. So far the AME is running ok on HP Z800 (with Quadro4000) and HP DL360G7 (without GPU).I my mind I would go with some sort of server hardware and a GPU, but I have not figured out yet what codecs are significantly accelerated with a CUDA-compatible card. Since the CS6 times have passed and not only Quadro-cards are supported, a regular GTX-card should do well. In terms of CPU, Adobe recommends less cores and higher frequency.If anyone has some input on that issue I would greatly appreciate it.Best Regards,Silvan

Hi,Just update to CC 20 17. As expected getting a few bugs. One big one is I now can't export a render from After Effects to Media Encoder. No error messages. The file just won't open. I seem to remember this happening in another update but can't remember how to solve it..Anyone have any solutions? Thanks in advance.CheersDan

Hello, My media encoder keeps crashing mid render. I'm trying to render 360 video at 5k. The only plugin that I used was Mocha VR. It won't open when I select export media in adobe premiere. I have to manually open it in ME. Below is my crash report. Is there any other information I should provide when submitting a crash report like this? <?xml version="1.0"?><!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd"><crashreport serviceVersion="1.6.4" clientVersion="1.6.4" applicationName="Adobe Media Encoder" applicationVersion="12.1.2" build="69"><time year="2018" month="9" day="2" hour="21" minute="23" second="58"/><user guid="efd73655-731e-42cd-8e0e-cffb0d36ce49"/><system platform="Windows 10 Pro" osversion="10.0" osbuild="17134" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="48822" machine="Intel(R) Core(TM) i7-7800X CPU @ 3.50GHz" model="Intel64 Family 6 Model 85 Stepping 4" cpuCount="12" cpuType="8664" cpuFreq="3504 MHz

Hi, i have trouble with AME. Because of audio repeating glitch i have to unistall my AME v2015. After doing it i have no other option than instal AME v2017 which is not cooperates with my Premiere v2015. I dont want to update to Premiere v2017, because then i have to upgrade my whole OSX and also - in v2017 there is another MTS audio glitch, which i can not affort for my work.After 3 hours trying to solve this problem on adobe technical support i receive only one answer - that i have to export my videos in Premiere. But.. when you input adjustment layers to your sequence, there is another glitch - stroboscoping black frames in exported video.Im trying to find any way out of this but get into dead end. It seems that Adobe just dont give a damn about users problems. They smack you with Guptas (the guy on the "support") answer and thats all.Can anybody somehow help me with this by sending me dmg file of AME v2015 or do you have any other solution?Thank youJ.T.

I have done two batches of encodes of the same files with Media Encoder.In both instances, Media Encoder's new files were Filename_1.ext.That is, unless the original files were from an iPhone.One encode was h.264 and the other was DNxHD.Is there any reason for this?JJ