Questions

The last time I did a projrct using dropbox sync, simply linking the first file would be enough for Premiere to find all the others, just like normal..But on this new project it was only able to find a single file using the "locate" function in the media browser the rest can't be located, even manually, they just don't come up.The only way they can be located is using the replace media function. I trashed prefs, updated 2023, restarted, no luck.I took a screencap if anyone is interested.  Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz 3.60 GHz32.0 GB64-bit operating system, x64-based processorPP 2023 current/ I was able to get what I needed for now by using the "find in project" and "replace media" functions. This workaround is fine for right now, but obvs I need to fix the overall issue. Any ideas?I updated PP2023, restarted, changed folder location, all the obvious stuff. 

In my AE it appears like thisbut in AME it appears like thisI'm using AE and AME 2021, windows 11

The software displays a splash screen, then a blank white message pops up, and then closes immediately. I don't know if the error log which mentions an invalid window handle is relevant, but it occours every time I try and open ME. Nview is the desktop manager I have disabled but to no avail. Please could anyone help? 

Tech support says its been discontinued, but I have no interest in upgrading. Want to keep the same version for compatability issues.  TIA

Hoping someone can help. I created a new watch folder in Media Encoder but I am encountering some issues. In Premier Pro I have made a single 10-minute full sequence out of smaller sequences. I copied this full sequence to my watch folder but when I open media encoder the watch folder is empty. I have checked the sequence is in the root folder and not a bin. Any ideas anyone. Thanks

Hello allI need a Technical Ace to help me with the following please... PROBLEM:Adobe Pr and Me are not using the eGPU (Nvidia GeFOrce RTX 3060 Ti) for rendering / export...The eGPU is running and is active, OS recognises and uses it, performance monitor shows its activity.However Pr and Me are just ignoring it when rendering.I previously had a Radeon RX 5700 XT in the GPU that Pr and Me did use,however, its drivers seemed unstable on win 11, causing complete OS crashes (freezes).So I bought the Nvidia based card above in the hope it would work better...I need help to understand why Pr and Me is ignoring the eGPUPC SYSTEM:- Dell XPS 13", 8th gen i7, 16 GB Ram, 2 TB PCIe Nvme SSD, 2018 model (Dell 9370)- Ports: 2 TB3, 1 USB C- BIOS & Drivers all up to date- Windows 11 Pro, with Adobe Creative Cloud suite, incl Pr, Me, LrC, Ps, etc.- OS and Adobe Suite are all healthy and up to date w. patches and fixes- Plenty of space on the storage... eGPU:- Unit = Raser Core X, connecte

Bonjour, Lorsque j'exporte une vidéo dans Media Encoder au format H264, je n'arrive pas à lire la vidéo et je vois qu'il est indiqué la lecture et l'écriture des métadonnées ont été désactivées et Impossible d'écrire les données XMP dans la fichier de sortie,  je n'arrive pas à les réactiver, cela vous ets déjà arrivé ?Merci

Greetings,Why is it, no matter what settings I choose, If I render a video file, the output is ALWAYS a larger file size than the source file? Even if  minimally touched. Heck even if I trim it to make it shorter, it's still larger. Here is the AME settings to a project where all I did was put a white box over 4 sec of text. And the final file is almost twice as big and of much crappier quality at these settings

I have been creating videos in After Effects and then using the Media Encoder to create mp4 videos. Two weeks ago the Media Encoder started creating M4V, ACC, and a MP4 file with O bytes in it instead of an mp4 file. The file name exention in the ME is mp4. The multiplexer says mp4 but I get M4V.I can put the project on my personal computer and it exports fine. It just doesn't work correctly on my company computer.

Can someone help please? Since I updated last week, to the latest version of AE V23.1 and AME V23.1. I can no longer export comps in AE to AME.Its even affected the last versions  AE V.26 - AME V.26.3 that I have been mainly using in the last months. I simply cannot export from inside After Effects to Encoder anymore. The screenshot is from a manual import from inside AME when the dynamic link error message is visible. I rely on this for batch rendering small ads etc. I tried uninstalling and re-installing AME but no luck. This has not happened before, apart from a slow rendering time issue in September, that was fixed in an update. Premiere Pro export to AME seems to be working fine though? Frustrating to say the least! ThanksSpec:Predator PH315-53Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz32.0 GB (31.8 GB usable)

I'am not sure why that problem occured. But nothing happened even after too many hours.My version is Media Encoder 2023 v23.1

Hi. I have problems with export as MP4.In Adobe Encoder there is no error, but the exported file has only 1KB and does not open.In Premiere there is this error as you see in the atached screenshot.I have this problem since today.Anybody with the same problem and knows how to solve it?RegardsOliver 

why my H264 export file is 0 bits? it showed nothing on it ? 😞

My Media Encoder was recently updated, but now every video or animation that is rendered in H.264 format comes out as just 24kb. In other formats like AVI or MOV it is working normally... only in Mp4 this error is evident! (Premiere Pro and Queue from After Effects also render normally in Mp4)

Hello,  I'm trying to export a .mp4 video using the default settings of H.264 format, something I've done hundreds of times previously, the result is a non-working file with a minuscule size. Does anyone have an idea?I'm using After Effects Version 23.1.0 (Build 83) & Media Encoder Version 23.1 (Build 81).

 

いつも通りiPhoneで撮影した.MOVファイルを.MP4ファイルに変換しようとしたら下記のようなエラーが出て.MP4に変換できず困っています Adobe Media Encoderのダウングレード、再インストールOSの再起動など初歩的な解決策はすべて試しましたが解決できません 同様の症状がある方、又は解決策を知っている方がいればお教えいただければ幸いです

When the target folder is named Chinese, the exported h.264 video is only 24bit and cannot be playedAdobe Media Encoder 23.1

Hello, started from today my Media Encoder has export my video only in 1 KB. i have alot of free space on all of my drives and i tried allready to uninstall the program.Aditionaly, it wtire an error about XMP."Reading and writing this file's metadata (XMP) has been disabled after effects" no guide that i found was able to help me or solve this problem,hope someone here could help me.thx alot

Why my mp4 files shows that they are only 1kt? And not showing at all? Video player only gives this error code: 0xC00D36C4

Buen día, estoy teniendo un problema al exportar los archivos a través de Media Encoder o de Premiere. Intenté con un archivo que al abrirlo me salió un mensaje que me obligaba a actualizar el archivo a la última versión. Lo actualicé, edité y exporté, pero se exportó un archivo que no abre y pesa 1kb, por lo que es un archivo de video dañado. Luego probé con un archivo diferente que ya había exportado antes (unas horas antes y se había exportado normal) y ahora este ya no se podía exportar bien. Desde ayer ya no puedo exportar ningún archivo. Borré el caché, desinstalé Premiere, After Effects y Media Encoder para reinstalarlos pero nada se ha arreglado, sigue el mismo error. ¿Qué debería hacer? ¿Qué debería cambiar?

Hi, guys I have some issues here with my media encoder, I can't export my project. from after effect to the media encoder, it won't show up on the media encoder, I did various things like update them both software and reinstalling also and I tried already manual exporting from the media encoder but I'll take so long, and still doesn't show up on rendering queue. hope you guys can help me with this   cheers guys!

Hello,I have an issue with video export with Media Encoder.I use a Wave VST plug-in in Premiere (Clarity VX from Waves). It is working in Premiere but when I export the video with Media Encoder, the audio tracks with the effects are muted. It is working only if I export directly from Premiere.I have the last version of Premiere and Media Encoder.I have an Apple M1, 2020, Mac OS Monterey 12.6, 16GO RAM.Do you have any solution for this issue please ?Thank you,

(animate 2021, ME 2021 w/ low end windows laptop (surface go))Had no problem till recently. Tried to export a ~2:30 (m/s) animation with some camera effects and symbols but all came to this "error code -160962960"It also occasionally causes the "black screen of death" when i try to export the video which i either have to restart my pc or go to task manager.Er log shows:---------Export errorError compiling movie Frame creation error Bad allocation while creating disk aligned video frame Writing with exporter: h.264Writing to file; \\?\C:\Users\[user]\onedrive\pictures\[folder where i put my finished animations]\[file name].mp4Writing file type:H264Around timecode: 00:00:00:22 - 00:00:00:22Component: H264 of type explorerSelector:9Error code: -160962960-----i have no problem exporting other file types, but i want to use mp4 as it does nog waste my storage and can export the correct canvas ratio (4096x2160 px)Can anyone help please? Thanks.

My 3D solid shows and moves around in after effects, but when I go to render it, it does not show. I rendered a similar video yesterday, and it worked fine. However today it is not working.