Questions

For some reason every time I try to launch Media Encoder, it launches the splash screen and you can see the file load process happening until it gets to MHPC_initHelper.bundle. When it hits this item, it gets hung up and I just get the spinning wheel.  I have not found a forum with a similar issue to this. I've tried uninstalling and reinstalling several times, I've deleted cache, tried resetting things etc. Not sure what is happening with this one.  Running 15.4.1 Any suggestions out there?

Media Encoder is taking forever to render after effects h264 video and to connect via dynamic link, the blue loading screen takes a pianfull giant amount of time to finish, when video rendering starts it's fast, but it's almost impossible to start render, sometimes the software takes forever to start dynamic link and it basically crashes and forces me do start to software all over again.this didn't use to happen at all, but now this software is almost impossible to useHere's my specs:OS: Windows 10AE version: 18.4.1 Build 4ME version: 15.4.1Build 5RAM: 32GB DDR4CPU: Ryzen 1800xGPU: Nvidia 1070 tiCache Disc: Kingston 120GB SSD

i've made an animation with sound, and i've gotten it into the encoder. it exports with the video, but no audio.I don't know how to fix this.

By using the renderer within After Effects CC, you have the option to quickly adjust and customize the output name of a composition, For instance you can add properties such as the compressor, date, file extension, frame rate and much more.I have not been able to find this option with Adobe Media Encoder, which I use because it has the H.264 encoder option and After Effects does not have that encoder. Is there a way to customize and add those properties automatically without having to do it manually for every single file?

I dont know if this is a problem from after effects or media encorder, but i sent a composition to render in encorder and the solids sources rendered in the correct timeline, but the video sources rendered our of time. i have 3 video files in my composition and a total of 5 mins, and they are correct on the composition timeline, but when i render it, the videos are over at 4:30 mins and the solids still appearing until complete the 5 mins. it's the firts time this happens to me, i haven't change any setting and i tried to rerender and i got the same problem. i rerender it in a different computer (from after effect to media encoder, same way) and the same composition got rendered at the correct time, but i need to fix this in my computer and i don't know what can be causing this, please help

Hello,It's been a few weeks since AME doesn't launch anymore. It is the only Adobe application that does not work. When I click on the software, it shows the startup screen indefinitely then crashes. I've tried a lot of solutions found on the Internet, nothing works (reinstallation, deleting the cache, etc.).The only solution that worked was to install AME v14, which is last year's version, but of course I can't export my Premiere Pro projects afterwards because of the compatibility problems. I tried on other computers it works perfectly, so my problem is with my PC and only with the latest versions of AME, but I have no idea why it doesn't work.The only thing I've changed in my PC recently is my graphic card, I highly doubt that has anything to do with it. Thanks a lot if you could help me.

I imported my after effects composition in media encoder to export, but it gets stuck at reading XMP. Both my media encoder and after effects is the 2021 version.___________________________________Device name DESKTOP-KJV57ASProcessor AMD Ryzen 5 3600 6-Core Processor 3.59 GHzInstalled RAM 16.0 GBDevice ID 0B2484BC-C3C1-487C-923E-0B9B52A477A6Product ID 00331-10000-00001-AA152System type 64-bit operating system, x64-based processorPen and touch No pen or touch input is available for this display Edition Windows 10 ProVersion 20H2Installed on ‎1/‎12/‎2021OS build 19042.1165Experience Windows Feature Experience Pack 120.2212.3530.0___________________________________   

What to do? In the first opening screen it's writing that it donwloading ImporterQuickTime.bundle but I am waiting for few hours and nothing changed. I even reinstalled app but nothing changed again, the same error

Hello. Apologies if this has been asked a trillion times but sadly the answer has eluded me. Can you import/transcode directly from an iPhone X into Media Encoder or Premiere? Without having to use other software first? I can obviously do this from a memory card on my DSLR but can't figure out how to do it from my phone. Thanks.

Every time i try and proxy a video it will freeze at a random point while rendering. It is trying to render a 30min video and cant. While it is frozen it uses 0.3% of cpu and while it isnt it uses around 80%.An image of me truing to proxy it and it getting stuck on that frame ( it is completely random when it freezes tho) any help appreciated!

I'm trying to encode a QuickTIme Full HD .mov (H.264) video to a DCP and I'm getting the following error."Imcompatable Video Codec found in the preset. Preset load failed." I've also tried to encode a .mov ProRes, same error. This is the first time using the latest AME version. Has something changed and AME doesn;'t support these files? I'm running AME 2021 (15.4.1)  

Hi everyone !I have a lot of troubles to export a 26 minutes film DCP with the AME 2017.0.2 (Queue from Premiere CC2017)- plugin Wraptor 2K / 25fps Flat. The export start but stops at different stats, sometimes at 10%, 20% or 50%... It's exporting on the local hard drive -> SSD 256GbOriginal file : QuickTime Apple ProRes 422 HQSystem : OSX MacPro late 2013In the past the solution was Davinci Resolve, but now, on the new version, you can't export a DCP without the watermark until you get license.Thank you in advance for your help !Simon

Every time I am exporting something from After Effects to Media Encoder, Media Encoder shows this message and closes down. I have uninstalled and reinstalled both After Effects and Media Encoder 2 times and the message still appears. I have also restarted my computer. So what is wrong? Does anyone have some idea?  

When it comes to export my video on H-264 in FHD i only get up to 50% usage of CPU and 5% of GPU.. i have all the hardware CUDA acceleration on... i wonder why?

When it comes to export my video i only get up to 50% usage of CPU and 5% on GPU.. i have all the hardware acc on.. why?

Since this update the encoder is extremely slow, 50 times slower than exporting from premire, what is happening?

PC SPEC:Ryzen 5 2600x16GB ram 3200mhzRTX 2070Windows 10Hello, I have big render to made, last time when I was rendering After effect project it went good. Today when I added some corrections render just randomly stops. First try it stopped after 20 minutes, estimilated time and time left just stopped and not moving. Tried to pasue and render again but not worked. So I turned off Media Encoder and tried to render it again. Well, now I cant even plant AE project because I was stuck on "Connecting with Project", there is not even info about dynamic linking.I restarted PC, tried to render again, everythin went good, but now after 10 mins of render it happend again, everythin like before.Now I try to download older version of encoder but maybe anyone know the solutions for those random freezes.   Title edited by Mod

The rendered file freezes 5–7 seconds out, receiving no error messages.  This happened suddenly after a Creative Cloud update—I upgraded to Catalina, reinstalled CC and all the apps, the issue persists, universally. The AME encoding output preview looks normal.This happens regardless of project/content—even encoding a baked pre-render. (AE/Preimere, different types of projects)Experience this with both hardware and software encoding.Have checked other players other than QuickTime.Projects encode normally in other formats, Please help! AME 15.0 (Build 37)MacOS Catalina 10.15.73.2 GHz 8-Core Intel Xeon W32 GB 2666 Mhz DDR4Radeon Pro Vega 56 8 GB

So, Media Encoder is basically useless because it won't render unitl you close all "billing error" windows, problem is, some of these windows won't even appear on screen, so the software simply get useless no matter what.On top of that, after effects isn't updating the media encoder queue, and all of this is without doubt being caused by this annoying useless warning bill that completely freezes media encoder until you close it, even when it doesn't even show up, this is not gonna make me solve the payment bill faster, it doesn't help me remember anything, it's just terrible serviceIt's SO disturbing I'm almost giving up my Adobe CC plan just because of this issue alone, It's a very low-class harassment attempt at forcing you to keep the auto-bill on in the hopes that you forget to switch it off before renewal...Shame on AdobeI shouldn't be harassed like this until MAYBE the last couple weeks of my membership or who knows I should have the option to simply turn off this warning and if

I'm currently running ME 15.4.1 on Windows 10 Pro 10.0.19043 & don't laugh at me but I need to create a cinepak codec AVI file. This is for a strange resolution 6688x24 & is the requested delivery format. Is there any way to get ME to create the file or is it just a none starter meaning I'll have to look outside Adobe CC? Thanks!

I'm trying to render a video in media encoder, but payment bill is constantly appearing and causing the software to crashWhen my payment is late, this usually happens 2 times before rendering using media encoder, it's kinda annoying but I think it's fine since the payment is late, but I still should have full software capabilities until the end of month, right now this screen appears everytime while I'm rendering until the render simply crashes, I'm gonna solve this payment issue next week. Is there a way to stop these crashes?Thank you

Hello, each time I want to export my video from AE /clicking on the menu in AE to ecport in ME/, the Media Encoder doesnt launch, freezes. Each time I must uninstall and install ME again.It worked few month ago perfectly, I extended my Adobe package and since then is not working.I have AE in ENG and ME in my local language. Can you advise?

Research seems to imply that Media Encoder is a free adjunt to programs 'such as' Premiere Pro (eg https://adobe-media-encoder.en.lo4d.com/windows) and my understanding was if you had bought Adobe software that could usefully use this, it could be free ... but I have Adobe Audition at considerable cost per month and when I tried to add Media Encoder (so that I can export videos with added voiceover) I was told I could only download it for free if I had the whole Adobe suite/Premiere Pro.  Is this correct?  The advice is conflicting.  AND ... if Adobe don't allow this at present, could they consider adding it, given that Audition is a similar program to Premiere Pro, just leaning more towards the audio than the video side of things?  It would seem a logical step.  Does anyone on the Adobe staff monitor these posts and could kindly answer?

Hi, I am trying to export from premiere to media by pressing queue and i get this error massage..Media is installed in my creative cloud as you can see in the second photo.I also tried to uninstall and reinstall, still didnt help...Any suggestions?Tnx

The dynamic link between After Effects and AME seems not to work. When I export a file from Ae (Export/Add to Media Encoder Queue) Ae opens but nothing I added to the queue even after 30mins. This isn't right. The iMac is only 2 months old (i7, 72GB, 8GB GPU) running BIG Sur, so it's not a spec issue. I've tried holding shift when starting Ae to clear prefsI started AME first and then opened Ae I restarted the iMacI've waited 20mins The only thing that seems to work is if I uninstall the program and re-install and then leave AME open all day. Surely there is a better way? Any advice would be appreciated.David