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Kimster4ever
Participant
May 28, 2026
Answered

Jag gick med på en provperiod på en vecka och sa upp prenumerationen samma dag. Nu har det ändå dragits en månadsavgift, som jag vill ha tillbaka.

  • May 28, 2026
  • 1 reply
  • 9 views

Jag gick med på en provperiod på en vecka och sa upp prenumerationen samma dag. Nu har det ändå dragits en månadsavgift, som jag vill ha tillbaka.

    This topic has been closed for replies.
    Correct answer Amal Jaiswal

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

     

    ~Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    May 28, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

     

    ~Amal