Questions

I signed up expecting a free trial for Adobe Scan. I was charged ₹890 unexpectedly. I have canceled the subscription and request a full refund. Please review my account and process the refund.

your system is not recognizing my email. i need a person to help with my adobe photoshop. i need a person maybe even a screen share but can’t get though your rebot.  can someone call me 5203969195 

I cannot see how to change the default settings so that setting are preserved for a group of files. Such as Product Image generation

Hello, I have a problem with Photoshop beta and 3d beta. I have them both but they are not connected and I can not upload a 3d model, as well as to send from 3d viewer to Photoshop.Last versions, Windows, drag and drop obj file in Photoshop beta app

Is it possible to add new materials in the "default material" librairy?or could it be possible to load a complete new librairy? Many Thanks

Hi folks any way to save my project please I just keep getting this error when trying to save"saving of document failed"

Hey All, Post the cool stuff you made here after watching the first of our Substance 3D Viewer (beta) Quick Tips!

 Hi, I really need help with this issue, I downloaded both the Substance 3D Viewer and Photoshop (beta), and whenever I try to open a 3d file, nothing seems to appear, it's just a blank screen with the grid lines but nothing shows there, I tried rendering an image to see if the software is able to read the object but isn't able to make it appear at the viewing stage for some reason and the render showed the object which proves my theory. Note: I've tried dragging a file into the screen and opening it from the main menu, but nothing seems to work. // App Version: 0.20.0 On the other hand when I open Photoshop (beta) and import a file as a smart object, it shows up as an empty layer,. Note: I've tried both draggin a file into the screen as well opening a file from the main menu, but nothing seems to work. The file types that I have attempted to open inside of the platform can be found below; USDC --- The Green Headphones model provided by Substance 3D Viewer for

This post is for the latest Substance 3D Viewer (beta) challenge! 

Hi,Is there something new in the 0.22.0 version about Step files?Vertex color management and Solid primitives (sphere, torus) looks still problematic. Many Thanks

Could not find the post where we are supposed to reply so I created one   

I opted to go a little bit farther.As some of you know I love Cyberpunk 2077.Using Substance 3D Viewer Beta, I created a futuristic motorcycle.I then positioned the motorcycle at a slight angle.Next in "3D Model To Image"... to give it the full NIGHT CITY effect!

Here's my first experience with Substance 3D. I found the process relatively easy.  My first model (and subsequent one) had some defects. Would be nice to be able to fix the defects without having to generate a new model. Attempt 1Attempt 2

Hi according to the splash page of Substance 3D viewer (Beta) works on my device. So after downloading and installing went to open it and got an error message telling me  "i do not meet the minimum system requirements. Accordingly minimum requirements are 8GB GPU where I only have 4GB. A complete waste of my time. Thanks   

In general, I think it is a good idea to have such a tool to serve as a 3D viewer and segway to 2D tools, and especially to integrate some 3D processing (not creating) into Photoshop. And initially, that works very well. Dragging a 3D file into the Photoshop canvas, getting a Smart Object layer, which can be opened, viewed and slightly edited in this Substance Viewer. Kudos for that integration !   Viewing and/or (slightly) editing 3D files using the Substance Viewer as a stand-lone tool, is less successful. The file opens in the 3D view, stating I can "Freely move around..." Well, I tried to click and drag anywhere, but nothing happens. Ah, I spot an option in the corner of the canvas, to set my device. Should I pick 2 or 3 buttons, or trackpad" ? I have a Mac with a no-button mouse. What setting do I use now ? And as I tried to switch to trackpad, it couldn't honor my personal settings...So the device settings and gesture clues are quite clueless and useless for most Mac us

I generated an object variation that I like.  How do I save a varition.  I can save the image with the variation, but I don't see how to get the variation into Photoshop. I just downloaded the PS beta (26.2.0) and S3d Viewer (0.19.1)

Viewer seems to be only a few updates away from being able to replace Stager in my use case which is industrial design. So I wonder how Adobe plan to make money from this app?

Editing some materials, it's possible to replace color by an image, but this image come as is, and can't be transformed...I mean repeated, offsetted in U or V, rotated... like it's done in other apps like Dimension or Stager...is it by design?   Many Thanks

Interested in helping shape the future of Substance 3D Viewer? There is an ongoing series on paid user research interviews starting as early as next week. Fill out the survey link below if you’re open to being contacted by Adobe user research organization with details and scheduling info. Adobe values diverse viewpoints, and can provide accommodations to make it easier to participate.https://survey.adobe.com/jfe/form/SV_2oCDCJz1PgBh6ui

what is the best workflow pour start a scene in Stager and use it in Viewer... I've tried a simple scene with a cube and a texture apllied to it and It don't the texture don't arrive at the same scale in Viewer. using USD file Format. The worst is that the texture can't be transformed in Viewer (repeat, offset rotate)... you can just switch it to another one...

Hi,  Am I able to use this in Adobe Express? Thank you 🙂

See the full tutorial for how to get started with Substance 3D Viewer and Photoshop (Beta).   The Substance 3D Viewer (Beta) app comes with an integration to Photoshop (Beta). Download the latest version of Photoshop (Beta) (version 26.0.0 or later) Place a supported 3D file into a Photoshop document (you can use drag and drop or File > Place commands)   If Substance 3D Viewer isn't installed, you'll get a prompt to begin the download and installation. If Substance 3D Viewer is installed, then the Photoshop integration will immediately begin working.  Placing a 3D file will call Substance 3D Viewer to place an embedded 3D Smart Object directly into your Photoshop document.Edit the Smart Object layer by double clicking on the thumbnail or using the Edit Contents button in the Properties panel.  This will start Substance 3D Viewer to begin editing the 3D files.   After making your changes in Substance 3D Viewer, you can use the To Photoshop button to send t