Questions

Hi, My shared links have stopped sharing on other people's devices all together! I saw that this has been an ongoing problem and have tried all the suggestions. How do I fix this? I need this feature to work.

This guide is not necessary for me right now and I can't figure out how to turn it off.

Hi all, I am writing because I have a question about how to present our wireframes to clients and stakeholders. At the moment, we have our own presentation format, but it is quite difficult to manage when you have a lot of wireframes in the same document. Our format has a leading index to help viewers easily locate any screen among the entire presentation, and keeping that index up to date is quite tricky. Every time we delete one of the artboards or change the order of the presentation, we have to rename the artboards and update the index ... So I was wondering if there is a plugin to create this type of index or maybe you know of an alternative template or format to create wireframe presentation decks with Adobe XD. Thank you very much in advance for your help.

My colleagues and I have for about 2 weeks been unable to work in shared Adobe XD Cloud documents. Whenever we open up a shared XD CC document, it instantly shows the "X" over the cloud icon in the document header, and we get a prompt saying "Disconnected. We'll save your work to your device until XD reconnects". I've tried troubleshooting, and found out that this is only the case on our Work WiFi, meaning that, when I change to another WiFi (at home or my own iPhone hotspot, or LAN cable) the document is able to connect to the server almost instantly after I've made a change in the document. As soon as I go back the my Work WiFi, it disconnects again. The weird part is also that when I'm on the Work WiFi it shows within the CC desktop app, that File Syncing is active. So it seems to be an issue specifically for the XD documents and our Work WiFi that is causing the disconnects. My my best bet is some router / firewall / settings I've missed? 

I need export XD to PDF,But only for 2 twice,now it's can't export to PDF.and i can't level up my XD.Any one help me??Thank you!

Hi I cant not find the sample files for these tutorials https://www.adobe.com/ca/products/xd/learn/get-started-xd-prototype.html Can someone please point me in the right direction Thank You

When i want to share my file with my frinds i go to the button up on the right but the only thing i can do is share my file by email. The link is missing and the options about how my co-workers work on my document are also missing.Below you can find a printscreen of the menu i am talking about.Is this related to the fact i am using ADOBE XD in the first 7 days of my signature?Thank you  

Hi, I were working on adobe xd and I noticed on the Design dashboard that some layers got that pen icon and if I want to drag it to move between layers doesn't let me. All the layers that have that pen next to it keeps them locked for me and I can't move them between layers, while the ones that don't have it I can move them between the layers. Like in the picture when i am on my way to click and drag it to move it between the layers that shows me.  If someone can helps me.Thanks lots in advance

Is it possible to add background fill Settings on the overlay interaction, so that the mask layer can be made more easily? Figma has this feature, which I think is very good.

Hi all, I have created a template where there is a 0s timed transition to animate a banner on a home page, so that when you land on it it will just automatically pan in an image from the side. This works fine on the XD preview tool but when I create a shared link the timed transition doesn't work. It stays static on the first page leaving those viewing it without seeing the image sliding in.  Please could someone help me into fixing this issue or providing me with a work around? TIASimon

I started using Adobe xd over a year ago, I can't remember ever having to pay for it but recently it's stopped working and says it 'can't verify user subscription' Im certain I never paid for a subscription before and I want to know if I need to now pay to use it again and if so is this a new thing? Is there anyway around this? Any answer are greatly appreciated!  Thanks! 

Hi there!   Recently (within the last month or two) as I'm working in Xd, my keyboard will very frequently stop accepting inputs.   This happened very rarely in the past and I found an old fix on this site (I can't find the post) where if I push the Windows key twice, it Xd accepts keyboard inputs again, but now it's happening all the time! Like every 3-5 minutes. It seems to happen most when I exit editing a Text component, or do something in Xd then click to another window to do something and come back (sometimes I go into my web browser for something, sometimes I'm dragging an image into Xd, sometimes I'm copy/pasting text from another file).   When it happens, they keyboard does nothing at all. I can't edit text, I can't edit any values in the "Tranform" box, I can't use shortcuts to change my tool to "Text (T)" or "Select (V)" or "Ellipse (E)", etc.   I can tell it's Xd specific because any other program my keyboard works just fine. I'm unsure what triggers the

I have a complex component that I need to make it work in mouse, xbox controller, ps controller and keyboard. When I start creating interactions, it starts to "not remember" what I did, and I need to do it twice for each input. Take a look on the video. 

There should be a comment in the design review, but it doesn't appear.Only the pin numbers are displayed.

Having some strange bug while sharing prototypes after last updateOriginal design vs shared link

I am learning Adobe xd recently and  I am facing problem while expanding my wireframe vertically , when I try to drag it vertically down ,the whole layout gets resized .Please help me ,as I didn't found ans to this problem and how should I resolve this.

This problem started with the latest (December) updates to Adobe XD (now running on Windows Adobe XD version 3.1.12.2). Tested in both MacOS High Sierra and Windows 10, the layer order inside Repeat Grid -group cannot be changed by dragging layers with mouse. For other groups, symbols etc. it works as usual.Edit: seems that layer unions have the same issue.

Hi, I would like to be able to use a local hosting feature to share work in a high security environment.My enterprise doesn't allow us to use the cloud. Is it possible to share files on a local server ? If it is not possible, maybe we could make a Design system on the cloud and use it with offline files ? Thanks for your help.Olivier

I added some emojis in my design. Everything worked fine in the XD desktop app. After I published the design, I found that those emojis were not shown in the design spec correctly.

Hi, how can I add in an existing flow ex: "login/register flow" other screens that I had to create after some user testing and have to be inside the login/register flow. Clicked on  share -> a flow has been created and now I want to add a few more screens to that flow.... How can i do that?

my Spec- adobe XD (latest version)- window 10 user (lastest update)- Wacom tablet Intuos 4 (latest driver - WacomTablet_6.3.40-2)- graphic driver (GeForce 1060)Let me explain my condition more.with the Wacom tablet pen, the screen doesn't move when I press the spacebar (shortcut - pan). but the mouse pointer turns to 'hand' icon with Space bar shortcut, but no moving at all.but it works with a mouse!but I should use a tablet pen,,really want to fix this problem.otherwise, I cannot keep my membership. and I found one reason. but there is a bigger problem.  I think this issue is connected with 'Use windows ink' which is in the tablet driver setting.when I uncheck the 'Use windows ink',I can use the pan shortcut with a tablet pen,but the problem is that XD crashes down when I use a 'zoom '. when I try to zoom the screen,  it freezes. so with the tablet pen > Check 'Use windows ink'pan X(not moving)       zoom O> Uncheck 'Use win

Hello, I’m encountering an issue with XD where for some reason I am unable to see any of my art-boards in the workspace, I could only see is a black screen. Attaching a screenshot for the same. This issue is on all files. Could you please help me fix this issue as soon as possible? 

Hello,  I'm using an IFRAME to share an XD prototype.  In my HTML page I have my IFRAME embedded and centred (vertically / horizontally). I would like to use the space around the prototype to send keyboard commands to the prototype. For keypress simulation I'm using javascript which works. Unfortunately I'm not 100% sure on how to setup the communication between the Window.postMessage() on my page and the XD IFRAME prototype as my website is hosted on my domain and the XD prototype lives in Adobe's cloud.  Do you have an example that you could share of such communication? Thank you.

Hi all! hope you all are doing well. into the business ahah, I'm having issues applying animations. when im doing the prototype and I'm on a specific state and I apply the effect hover with destination to another state and I change to the next state to apply the same effect, the previous one disappear.Did anyone else have the same problem? Thanks a lot!!