Questions

Hello,   I'm experiencing an issue with Adobe XD version 42.1.22on Windows 21H1 (Build 19043.1151).   What I did so far: installed the latest Windows Updates tested latest Adobe XD version tested two older Adobe XD versions installed latest graphics drivers for my NVIDIA Geforce GTX 1660 8GB. Current version: 471.41-desktop-win10-64bit-international-nsd-dch-whql (Studio Driver version) cleaned up all Adobe XD versions using Adobe Cleaner Tool followed the advice in a lot of threads on this community forum with similar issues followed this this guide: https://helpx.adobe.com/ca/xd/kb/xd-crashes-when-launched-on-Windows.html tried advice from the accepted solution in this thread, but gives me the same error message as from user "strkbndctwrn" in that thread  Unfortunately that didn't change any behavior of Adobe XD, it still hangs when launching it, displaying only the Xd logo on a white background. In the Windows Event Log I get two errors for e

I just had a telling revalation. The best part of my day is when I close down my one remaining XD project (for a client who hasn't ditched it yet) and open up Sketch. It's like the sun coming up over the mountians in the morning and illuminating a field of wild flowers as an eagle flies across the horizon. Thank you, Adobe, for giving me such a tremendous feeling of appreciation for … anything else.

 Can someone help me figure out what this symbol means in the Layers Panel? And how to get to it?

I've been looking for material design gradient header color, googled alot and found a Material palette gradient colors, it gives me a zip. file but i have no idea where to import it. I know with Photoshop you can go to the folder and add the palette there, but I don't seem to find a similar option for Adobe UX. Is there another or easier way to do quickly get the colors you want in your assets?

opening any shared xd links not working, possible to resolve issue any soon 

In this image, it is hard to see the guides if I work on different colors (not just in red) it's a bummer actually makes my workflow slow for zooming in to this one. Any settings would you recommend? I would like to suggest the guides will adjust automatic in the background so that it will not take time to zoom in to clarify

HiI'm trying to export PNG's as @4503881. But when I do this, it makes the @4503881-png 100% and the @9671927 50%?Am I doing something wrong or is there a bug?Hope you can help.Thomas

For some versions of XD already, I often am faced with text fields (e.g. width field, height field, layer/state text field when renaming layer/state, etc.) in the UI of XD that can't get focus, can't be tabbed to, don't allow to highlight text and don't get updated when I press keys on my keyboard to edit its value. Though that I can't interact with these text fields, somehow the rest of the UI of XD is blocked as well. So everytime this happens, I get stuck.   This also applies to text layers on canvas/artboards when I want to edit the text content of this layer.   At the time that I am faced with this, the inputs are not disabled or read-only for that matter. They should be editable. The only workaround for me, is to minimize the XD window and revealing the app again. This can't be intended behavior, something must be broken here.   <The Title was renamed by moderator>

I am trying to open a local file in my macbook and this error pops up.Please tell me how can I fix this.

Hi, everybody. I have a small problem. So I exported a new link for a project. Then my client commented on this link. Then I made changes to that xd document and saved it with a new name. At this time I could not update on the old link changes. Therefore, I copied and pasted the new changes to the previous xd document and updated them on the old link. At this time I had such a problem - "Unmapped comments"(in attachment). Old comments are read, but you can't see which comment is on which page. When you clicked on it earlier, that page would open. How can I do that?Thanks in advance.

I updated XD, reinstalled it, saved the file in a different name, but still! Every few minutes the XD crashes with no reason. Really really annoying!!! how can I fix this??Tom

I was working on some wireframes and I zoomed up in using Ctrl + scroll wheel and it crashed. Fine no big deal, I just have to reopen it. However when I did, it now told me that the fonts I was using were now missing and displays a warning constantly.  The font is Arial Regular. I have never removed it from my device so there is no way the font is missing, but the warning persists even after changing the font to something else and changing back. It results in a very annoying overlay error message when showing a prototype as well. Is there any solution to this bug? FWIW: I'm using the latest version of XD on Windows 10 on a Dell XPS 15 9570 with 32 GB RAM.

Hello, Is there a way to create even spacing between objects by  selecting objects and then defining the space?In example -  if I want 24 px between objects I can select them and then enter the required spacing.I use this feature constantly in Sketch and really find that I am missing in in my workflow on xd.

It is taking longer that normal to add fonts. infact it is still loading since an hour. not sure when it will get done. Please help me out. 

I am trying to access an adobe XD file that I had saved on my creative cloud. Whenever I click on the file, it loads as normal and comes up simply does not respond to any command I try to do on it. I will not even zoom in on my artboards or allow me to click anything in any of the menus. This only happens with this file and it does not give me any messages, it just simply does not respond. Any other file opens normally and allows me to edit. Is there any way to fix this? 

I am running in to an issue where i am not able to share files with my co-workers via the cloud.  They receive the email invite, but when they try to open it they get an error message saying "Sorry we can't open this document.  You don't have permission to open this document. Contact the owner for access or check to see if you are logged in with the right account." I have checked on updates for both sides and everything has been fully updated.  This issue has come up a few times now, and any pointers on how to resolve would be aweosme! 

I can not open my file and this is really frustrating. Can anyone help me with that, please?

Hi all,after the system changes on 4.8. I had to re-login to my adobe account.after this, I miss all could documents.did anybody have the save problem and was able to fix it?Thank you in advance.RegardsMarc

Help! For some reason my component instance moves ( X&Y) between default and hover states. Any idea why? 

I tried all the solutions provided online, nothing works. I wonder how can every release have some problem?

Sorry this is probably a stupid question, but I imported an AI document into XD with plenty of layers, but now I can NOT reaarange the layers or move elements into new groups.  So I have a group of componentns or a single element and cant move them around in the layers view on the left.  Any thoughts how this can be solved? Thanks in advance for the support. 

Hello.Image 1 - Here I used the "scroll groups" effect. The image is normal in XD's own preview. However, this problem occurs when you look at the link after sharing it. (Image 2) Please solve this bug. Thanks.   <Title renamed by moderator>

Hi community!  I have been using XD for a long time, almost since the beginning, both with Windows and Mac, everything has worked fine but I recently changed computer, a Windows and Ctrl + Alt + V is not working, has anyone got the same issue? 

Hello,    This morning I was signed out of Adobe XD, when I logged back in I had lost all of my files. I have been using the free plan for over a year. Please could someone help me to retrieve the files.    Thank you, Mai   {Renamed By MOD}

XD install and update failed