Questions

I have a prototype that I am creating as a presentation. All screen shots were taken as 1280x720, and all artboards are the same size as the images (all 1280x720). While in the program, the previews look MUCH sharper/clearer but when I go to the link the images are fuzzy and almost out of focus. I am don't think I'm doing anything that would cause the images to resize or anything of that sort to cause the images to blur. Below is an example link of the issue I'm having.  https://xd.adobe.com/view/48218f07-d10d-4b1c-44a6-1482aa17f8ea-3e10/?fullscreen I've also attached a comparison between the browser (left) and preview in the program (right). I'm using Windows 10 and viewing in chrome, though it doesnt matter which browser I try. Please help!

I made a UI animation in Adobe XD since I find it much more user friendly and time efficient than using After Effect. However, after screen capturing the interaction, I noticed that the shadows looks really bad and all jerky... I don't know if there is something I could do about it? I want to post this project in my portfolio but this is really furstrating because I can't really be ok with posting such a bad quality video.Any ideas on how to avoid those jerky shadows? (see around the carousel boxes and the phones)   {Renamed By MOD}    

I started working with XD more than one month ago, and everything was fine (except now and then...)I literally worked the whole morning today on my project,AND SUDDENLY I tried to open it and it just freezes THE SECOND I click on something. I tried EVERYTHING. I waited, restarted my computer.........It was fine one second ago and now it just WONT WORK NO MATTER WHAT.PLEASE HELP ME I have this project due TOMORROWThe first Home page works fine but as soon as I click on any project really it freezes.THANKS 

I've been working on a local document, which has a cloud library connected to it.   I have saved a copy of that local document, with the intention of removing the cloud library and replacing it with another.    I can't get the old library to disappear, I've removed it from the drop down but some parts of it keep reappearing when I reopen the file.    It also isn't bringing in some components from the new library.    <The Title was renamed by moderator>

If I quite the application I almost always have to force quit to get it to completely close. I have tried uninstalling it, removing all the files in ~/Library/Preferences and Application Support, but there is no change ager re-install. If I launch the application and quit it immediately, it sometimes will eventually close. Attached is the Apple Crash report generated when I eventualy force quite the application. 

This had been working fine up until yesterday when I updated XD to the latest. Now the only way I can see my working prototype is to create a link and visit the live link. Desktop Preview is grayed out and inaccessible. Help!? It's really slowing my workflow.

Problem today with the new XD update version 29.0.32.13. Opening my previously stored Cloud Documents it is putting ALL the files in this limbo state since the update “Saving”- so far it has been over 30 min.   On my laptop I hadn’t updated to  29.0.32.13, so I tried to open a couple of the Cloud Document files and I got an error that said something like File Not Found.   How long do I wait for XD to finish Saving my files?  Usually it takes a few seconds   p.s. It is very important the prototype links do not get broken or I have to create new links because developers outside my company are using them to build the  project.   Please Advise   {Renamed By MOD}

Hi,  Am trying to install Adobe XD in MacBook Air 2017 model macOS Catalina version 10.15.4am getting an error. 

Hiya, wondered if anyone could help me with some troubleshooting  ...Here goes: Creating a shared presentation link with Adobe XD is horribly slow for me. This despite me: 1. Replacing inactive content with image 2. Compressing all images 3. Ungrouping unused components 4. Removing unnecessary content from my document.After all that I was able to reduce the file to about 16mb local / 54mb cloud - which should be more than doable to upload - yet uploading seems to still only progress about 1%/5-10mins. It doesn't leave enough time to finish before "The connection drops"  The progressbar will jumpstart to 50% and then become basically inactive. I'll include a screenshot of the content and file assets, and you can see it really isn't anything system breaking? Thanks if anyone can help with a solution on this. 

退出代码：191--------------------------------------摘要----------- --------------------------- -2个致命错误，2个错误，0个警告 严重：在命令'AddUWPAppxCommand'中为程序包'UWPAssets'执行的错误（代码= 191），版本：29.0.32.13严重：安装软件包时发生错误（名称：UWPAssets版本：29.0.32.13）。错误代码：“ 191”错误：位于C：\ Program Files（x86）\ Common Files \ Adob​​e \ Adob​​e Desktop Common \ HDBox \ HDHelper.exe的hdhelper exe无法安装错误代码为1的UWP应用-操作系统消息：C：\ adobeTemp \ ETRF237.tmp \ 1 \ SparklerApp \ SparklerApp.appx＃@ ## OS_Error_Code：-2147024770＃@＃OS_Error_String：找不到指定的模块。 找不到指定的模块。 错误：无法安装UWP Appx软件包，错误C：\ adobeTemp \ ETRF237.tmp \ 1 \ SparklerApp \ SparklerApp.appx＃@＃OS_Error_Code：-2147024770＃@＃OS_Error_String：找不到指定的模块。 找不到指定的模块。 -------------------------------------------------- -----------------------------------     {Renamed By MOD} 

Getting the something went wrong error from my links.    <The Title was renamed by moderator>

Is it possible to scroll two sides of the same artboard independently of each other? Or is there a work around to create this effect? This is the type of effect I'm trying to achieve: http://www.officemmx.com/project/nakedhouse Thank you in advance for any help you can offer.James.

Recently moved from Mac to Windows - installed the latest versions of Adobe CC apps - and FontBase for font management.XD won't pick up any fonts from FontBase...all other apps i use (Photoshop, Illustrator, Indesign) have no issue.Pretty disappointed as I've come to really rely on XD when i was on my Mac...anyone else experiencing this and if so - has anyone resolvced the issue?

i created a project which contains auto animations. how can i export it for my website.

We are unable to leave comments for each other on our XD prototypes.    Is anyone else having this issue and do we have any idea when this will be fixed?

As a windows user, for nearly 3 decades saving a file hasn't changed, and hasn't needed to change. Saving a file for the first time, or doing "save as" opens a window with a folder tree viewer, and you select the folder you are saving to, give the file a name, and that file saves in the folder you've selected. This is about the simplest, most intuitive non-mysterious way to make sure a file you've created is being saved where you intend for it to be saved to.I do not understand what possesed Adobe app developers to solve this issue which was not broken. The new "save as" popup dialogue in XD looks uneditable and unclickable. Your only option is to either save or cancel. It's not intuitive that you can click the folder path to select a folder, plus it buries this feature under another user layer. When you're in the folder you intuit that you name your file and save it there, but no, you only use this layer to select a folder, or create a new folder. Then you back out and now how do you

Hi All,My version of XD is : 28.1.12.3, with Windows 10I can’t generate any of my prototype links, no matter how I restart it or reinstall it.....the progress bar always move up to 99%  ,and get an "error 2410"..... I've searched community, the issue seems to be resolved now, but it doesn't:https://community.adobe.com/t5/adobe-xd/share-error-while-sharing-a-public-and-private-links-in-xd/m-p/10978816?page=1 Does anyone knows how to resolve it? Thanks. 

Hi - I just wanted to check to see if it is me or if the Adobe XD Cloud file sharing is currently down? I'm attaching a screenshot of the error message. Is anyone else seeing this?   Thank You   Chris   <The Title was renamed by moderator>

My version of Adobe XD is v. 28.0.12 Click on Share Online > Create a Link Expect to get a link to share Get an error saying Error 2401   Can someone help me?That crash started today, March 12 in the morning.   Thanks.   <The Title was renamed by moderator>

This is a weird issue I have been facing with XD on Windows since Sep last year. Copy-paste simply stops working using both keyboard shortcuts (ctrl+c & ctrl+v) and the mouse right click. Attempting to copy makes XD unresponsive. It takes about 5-10 mins for XD to become responsive again. But paste doesnt work even after that. This happens when tring to copy anything - text, objects, artboards etc. I can still copy-paste assets for Illustrator to XD (although this has its own weird copy issue).I tried many options listed in the XD community as well as the usual clean re-install. The main issue seems to be related to the windows UWP app framework.[the solution] - the process rdpclip.exe in windows needs to be restarted if copy-paste stops working. Method to do that is in the following link -https://windowsreport.com/copy-paste-windows-10-problems/ Another link I had come across while looking for a fix to this copy-paste issue.https://community.adobe.com/t5/adobe-xd/paste-doesn-

Hello everyone,It would be very helpful if XD project owners are able to grant share link update priviledges to other members of the project. This is helpful when the project owner is unavailable for whatever reason but the share link still needs to be updated and presented.Kind Regards,Frank

I can't find my existing links that I created before. Usually there was a list of links that I created before but I can't find them now. I haven't changed the name of the file after saving. I have been saving my file in the same folder with the same name. 

I was trying to install the dribbble plugin for XD and it doesn't appear in the plugin search, but it does online, so I thought it was some sort of glitch. I went to the dribbble site and clicked on their link, but it also says plugin not available... What gives? Am I the only person this has happened to? I have downloaded plenty of other plugins...   <The Title was renamed by moderator>

 Hi there, please see video attached. I needed to add a few different character styles to the Asset Panel but some of the different types were not allowed to be added to the panel. Very random. Why is that? I also had already added all of those styles to the panel and some of the Mobile Headers desappeared. Very strange. Please advice. TIA ❤️ cc. Harshika

Hi there, it seems like there is a limitation to how many colors I can add to the asset panel? And how many Character Styles we can add as well? Also, when should I add to the CCLib versus in the document? Or should I have all assets living on both places?    TIA ❤️ Clara   <The Title was renamed by moderator>