Questions

so I got adobe but I forgot to cancel the free trial and now I want to delete my account but it wont let me because it says that I need to do something to my payment info, please help me I just want to delete the account, thank you for your time! 

I have been having trouble with the quality of my videos, so I followed this tutorial. After rendering, I try to open the file and am greeted with this error.  What's a way I can fix this error? If I render from Adobe Media Encoder it looks very low quality. Note that I do need to send these videos to clients for them to be able to post on social media.  

Hi everyone. I'm hitting a bit of a wall when trying to add a simple Checkbox contgrol to a comp the same way I would to a regular Null. var myComp = app.project.activeItem; var myNull = myComp.layers.addNull(); myNull.name = "Controller"; var nullOnOffControl = myNull.effect.addProperty("ADBE Checkbox Control"); var compOnOffControl = myComp.effect.addProperty("ADBE Checkbox Control"); Thanks!

Does anyone know how to save animation presets with markers?For instance, whenever we download preset packs and templates from the internet, we see we can control animations with layer markers.But whenever I save an animation preset, it only saves (keyframes, effects, and expressions), not markers.

I would like to add basic opacity text animator to text layer through scripting and change its attributes. I am looking for access mainly for:StartEndOffsetUnitsBased onModeOpacity What I got so far. I am able to create animator with text selector:var animator = newLayer.Text.Animators.addProperty("ADBE Text Animator");animator.name = "Line Selector";var opacityAnimator = animator.property("ADBE Text Animator Properties").addProperty("ADBE Text Opacity");var selector = animator.property("ADBE Text Selectors").addProperty("ADBE Text Selector"); I can access and change most of the settings like this:selector.property("Offset").setValue(1);selector.property("Advanced").property("Mode").setValue(2); However as soon as I change the units to Index from percentage like this:selector.property("Advanced").property("Units").setValue(2);I lose all control over selector. I can no longer change anything. If I again use something like:selector.property("Start").setValue(100)

Hello!I have a problem which I have ever experienced before. I have checked through the internet for a solution but I cant find anything! Now, I hope some of you After Effects gurus can explain to me what is going on! So I downloaded a project earlier from the internet which I wanted to use and edit for myself. The thing is, that I cant find all the elements on the timeline or in any comp. But I can see that there is alot more layers in the comp if I look on the flowchart. For example when I look on the "Main" comp. All I can see is compositions named "PlaceHolder1, 2, 3" and so on. Where you will place your own footage insted of what the original creater used. But the rest.. All the solids, displacements, adjustment layers, null object, they are totaly gone from the timeline, when I can clearly see that there is alot more than just "placeHolders" in the flowcharts. Is it possible somehow to hide all these layers to make it easier for the "new user"?If thats the case.. H

Hey, new to the program. I have been playing around with it the past few days, and for some reason today, I can not hold shift and snap the timeline bar to clips/markers/keyframes. Did I accidentally disable this? How can I fix it?

If you set the color engine to [OCIO] in After Effects 2024, you will be able to use [Display Color Space], but this [Display Color Space] cannot be assigned to shortcuts, etc.Is there any way to toggle between color spaces A and B as shown in the image below?

Are there certain AEGP suites we shouldn't/can't use in an AEGP Death Hook?I was trying to use the UtilitySuites to ReportInfo in my Death Hook, and while the suite pointers seem to be valid, it doesn't work properly to display the closing message. Any suggestions?

When i open the after effect speed graph they saw me red and yellow line . Yellow line for adjust and red line is the motion line . My red line is going down but in others after effect speed graph have white line and they set the perfect speed but in my case it is impossible.. pls help me ... 

I'm fairly new to After Effects and animation but for some reason i've been having some problems with the brush tool for some reason when I wanna do masking and I wanna just paint over the masked layer and I want the paint to stay in that specific layer it suddenly just goes away in the next frame afterwards and it's been confusing me a bit.

I can not use any preset it shows missing effect like this  

I  reported this some while ago, and a message was posted that it was  fixed in 24.3.  Soorry, but it is not fixed,, it just crashed on  me yet again.... However the latest beta 24.4 does NOT seem to close down by itself, it has been running the same proejct   for somme 40 minutes right now.,so there is something weird going on between beta and release stages ?

Hi I hope someone can help with this issue I'm having.I have a composition with some stock footage of some smoke on a black background. I've changed the blending mode to screen so that I can put the smoke over other footage, which is fine, it works great. But then I want to duplicate the effect and make alterations in a new composition to bring it on other a different part of the back ground footage. So I make a new comp, copy over the smoke, and it has its black background back, only this time I can not get rid of it even when changing the blending mode to screen. Has anyone else encountered this issue please?

Whenever I try to move a window or object, highlight text, or try to drag something on the timeline in After Effects, my cursor disappears. It is visible on every other part of AE. Can someone please help with this?

I'm making an tweening animation in after effects, and whever I hit play to see the things I've animated, like the arm, it lags a lot and doesn't play the video like it should. What should I do? I'm gonna post a photo of the project here:

I'm animating a video and the pop up says: "a file could not be found". I've replaces all the files with the body parts for the animation expect for one. I've tried to do the "replace footage" but the layers gets all misplaces when I do so. What should I do? Here's a photo:

Hello! I've been trying to make a script that reads the Effects applied to an AVLayer, and make an exact copy in the root Comp that the layer lives. Eventually the idea would be to connect both effects via expressions. The idea behind this is to be able to promote control of the effects within a Comp to the outside of the comp, that way some things can be tweaked from the outside instead of having to delve into the comp, look for the layer and make the alterations in there.  I;

 everytime i try to use a preset it says "contains a reference to a missing effect. please install the following effect to restore this reference." says i'm missing s_shake , wiggle and shake and wiggle. please help i've been trying to solve this for 3 days but nothing on the Internet seems to help.

everytime i try to open after effects this message pops up (see picture) (Una copia del progetto è stata salvata in: /Users/(USER)/Documents/After Effects Crash_11.aep.Ultimo messaggio registrato: <9424713> <ae.blitpipe> <2> HardwareBlitpipe EngagedGenerazione del registro errori; l'operazione potrebbe richiedere alcuni minuti.) it says i must have some problems with my preferences or plug-ins but the only way i can open after effects is by open the safe mode, in witch i cannot modify preferences nor plug-ins. what should i do? and more importantly, what did i do wrong? 

I've imported a 3D asset that was edited in Dimension. The model seems to have a light source, which I'm trying to edit, as it casts a darker shadow than I would like, but Layer > Light is greyed out. I've checked and adjusted the lights in Dimension, but it doesn't seem to be coming from here. Any ideas would be appreciated, thanks! 

Folks, I[m new to the forum, and also english is not my native language, so I hope to make my problem clear.When I edit a path applied to a footage, while I[m moving for example a point of a path, my footage becames very pixelated. This slows down my workflow, because It makes difficult to fine tune the position of the pathAny clue_Best regards

Hi,I am planning to create an animation in which several shapes such as circles, rectangles, and triangles move along a particular path. I want the shapes to follow the path automatically whenever I move the path of the shape layer, without having to add a keyframe manually. This is different from an orient path.I'm expecting your valuable suggestions on this, Thanks !!animation

I'm trying to do a simple text reveal animation. I created a shape to cover the text. For whatever reason, Track Matte isn't giving me any matte options. It's only showing the layers in the composition when I click the drop down arrow. Any help?  

hi there! hopefully I'm just somehow missing something and need an assist. I am on a Mac Studio OS Sonoma 14.1.2I use shortcuts a lot, one of them being the cmd + m to send comp to render. However, it instead minimizes the screen. Which I understand is a system setting and not an app setting.  However, if I go to Edit --> keyboard shortcuts --> and then actually change nothing, merely open the keyboard shortcuts menu options, then that shortcut works again. However, it does not retain it once I've closed out of After Effects and returned later.  I consider myself to be relatively savvy on these things and I'm stumped and super frustrated. Thanks!