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H
Havana5CD1
Participant
October 7, 2021
質問

When I drag Footage to any Comp, it freezes the program and doesn't respond.

  • October 7, 2021
  • 返信数 1.
  • 134 ビュー

When I drag Footage to any Comp, it freezes the program and doesn't respond.

My AE has been acting up and I've already tried a variety of basic troubleshooting procedures. Force quit, restarted the computer (several times), cleared cache, even uninstalled the app. I still can't even drag footage into a composition. Anyone know how I can get my program back to normal? 

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返信数 1

H
Havana5CD1作成者
Participant
October 7, 2021

After trying a few different things, I'm thinking it might just be the footage itself that's acting weird. Cause other mp4's have no problem entering Comps. I did reset my preferences before figuring this out, so that may have helped. Not sure. 

nishu_kush
nishu_kush
Legend
October 7, 2021

Hi Havana5CD1,

 

I agree! It could be the particular footage that causing the issue. In such cases, transcoding the footage before importing in After Effects usually helps.

Let us know if that works for you.

 

Thanks,

Nishu

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