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davidg97969665
Participating Frequently
Oct 19, 2022 10:00 AM UTC
Question

Bridge 13.0 on Windows 10 won't enable editing in ACR - requires qualifying product licensed

I just uograded via Adobe Cloud.  I can edit in ACR through Photoshop 24 but not through Bridge 13.0.  I have Bridge 12.0.3 installed and it allows editing in ACR, but Bridge 13.0 does not.  Photoshop 24.0 is installed and I am logged in to my Adobe account.  I have tried uninstalling, reinstalling and rebooting.   Could Bridge 13 be lookiing for the qualifying llicense in the wrong locaton?

9 replies

Adobe Employee
Abu25
Adobe Employee
Jun 12, 2025 10:53 AM UTC

Hi,

The fix for the issue is available in the latest build 15.1.0.635.
We’d greatly appreciate it if you could give it a try and share your feedback with us.


Regards,
Bridge Team

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Adobe Employee
Abu25
Adobe Employee
May 22, 2025 12:43 PM UTC

Hi,

The fix for the issue is available in the latest Beta build 15.1.0.625.

We’d greatly appreciate it if you could give it a try and share your feedback with us.

 

Regards,
Bridge Team

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Adobe Employee
Shubham V
Adobe Employee
Nov 1, 2022 7:40 AM UTC

Hi @davidg97969665 ,

Thanks for your feedback, we are able to reproduce the issue. Team is investigating the same.

Thanks,

Bridge Team

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PECourtejoie
Community Expert
PECourtejoieCommunity Expert
Community Expert
Oct 19, 2022 12:37 PM UTC

Hi, did you try to launch Photoshop 24, and see if it fixes the issue?

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davidg97969665Author
Participating Frequently
Oct 19, 2022 1:03 PM UTC
You bet! Unfortunately, that did not do the trick.

Thanks!
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PECourtejoie
Community Expert
PECourtejoieCommunity Expert
Community Expert
Oct 19, 2022 1:08 PM UTC

I found this:"Hi. Camera Raw is now working on my computer. I found another solution from a user. 
I went to my Adobe Account, clicked "Login and solution" - then scrolled down to "Active session". Then I clicked "End sessions" once or twice and then restarted my computer. After that Camera Raw worked fine for me. 

 

 
I hope this can help you too. My Adobe is in Danish, so I hope I got the translation right."

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