Bridge 13.0 on Windows 10 won't enable editing in ACR - requires qualifying product licensed

Forum|Forum|3 years ago
October 19, 2022
4 replies
592 views

I just uograded via Adobe Cloud. I can edit in ACR through Photoshop 24 but not through Bridge 13.0. I have Bridge 12.0.3 installed and it allows editing in ACR, but Bridge 13.0 does not. Photoshop 24.0 is installed and I am logged in to my Adobe account. I have tried uninstalling, reinstalling and rebooting. Could Bridge 13 be lookiing for the qualifying llicense in the wrong locaton?

Camera RAW

A

Abu25

Adobe Employee

Hi,

The fix for the issue is available in the latest build 15.1.0.635.
We’d greatly appreciate it if you could give it a try and share your feedback with us.

Regards,
Bridge Team

A

Abu25

Adobe Employee

Hi,

The fix for the issue is available in the latest Beta build 15.1.0.625.

We’d greatly appreciate it if you could give it a try and share your feedback with us.

Regards,
Bridge Team

S

Shubham V

Adobe Employee

Hi @davidg97969665 ,

Thanks for your feedback, we are able to reproduce the issue. Team is investigating the same.

Thanks,

Bridge Team

PECourtejoie

Community Expert

Hi, did you try to launch Photoshop 24, and see if it fixes the issue?

D

davidg97969665Author

Participating Frequently

You bet! Unfortunately, that did not do the trick.

Thanks!

PECourtejoie

Community Expert

I found this:"Hi. Camera Raw is now working on my computer. I found another solution from a user.
I went to my Adobe Account, clicked "Login and solution" - then scrolled down to "Active session". Then I clicked "End sessions" once or twice and then restarted my computer. After that Camera Raw worked fine for me.

I hope this can help you too. My Adobe is in Danish, so I hope I got the translation right."

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