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Participant
10月 31, 2021 6:58 午前 UTC
質問

Heic preview in Bridge

Hi.

Previews of HIEC files are blurry in Bridge.

Windows 10 machine, I have the Heif & Hevc extensions from the MS store installed.

The files open perfectly in photoshop and the windows photo viewer.

I have purged the cache several times.

Other types of files are clear in preview.

I've tried for hours to find a solution. I have tried on two separate windows 10 computers and get the same problem.

Any suggestions?

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返信数 33

Participant
1月 23, 2022 2:49 午前 UTC

I have this problem too, with Adobe Bridge 12.0.1.246, Windows 11.

Waiting for a solution.

 

翻訳
Adobe Employee
11月 12, 2021 9:38 午前 UTC

Hi,

Thank you for your feedback.

Could you share the details of Brdige version you are using. 

Regards,

Bridge Team

翻訳
Bongo163作成者
Participant
11月 12, 2021 1:10 午後 UTC
Hi.

Version 12.0.0.234
翻訳