Heic preview in Bridge

Hi.

Previews of HIEC files are blurry in Bridge.

Windows 10 machine, I have the Heif & Hevc extensions from the MS store installed.

The files open perfectly in photoshop and the windows photo viewer.

I have purged the cache several times.

Other types of files are clear in preview.

I've tried for hours to find a solution. I have tried on two separate windows 10 computers and get the same problem.

Any suggestions?

This topic has been closed for replies.

Participant

I have this problem too, with Adobe Bridge 12.0.1.246, Windows 11.

Waiting for a solution.

Adobe Employee

Hi,

Thank you for your feedback.

Could you share the details of Brdige version you are using.

Regards,

Bridge Team

Participant

Hi.

Version 12.0.0.234

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