How do I slow down a segment of a video in Captivate 9

OK - that's good news! What you want to do is actually slow down the action on the screen - to allow the user to clearly see each step in a process, right?

Captivate can't stretch a video segment or slow it down. What you can do is create extra time between each action by inserting static screenshots into the cpvc timeline and splitting the video into segments. For example, see the screenshot below.

All I did was take a shot of the video right where I split it and inserted the image into the timeline. This extended the view of that moment for another three seconds (my decision - can be as long or short as necessary) and gave me time to add narrative or lay highlights or arrows pointing out the next steps that will be taken when the next section of the video begins. I've used this technique when faced with explaining complex dropdown menus or previewing a series of steps. It ends up looking seamless because you are taking a shot of the screen right where you cut it, so the video picks up exactly in the same place. the key is to make sure you put a full sized version of the image in.