Questions

Hallo,ich habe gehört, dass Adobe Captivate nicht mehr weiterentwickelt wird. Ist da etwas dran?

We have developed a course using Adobe Captivate 12.4 and are testing its accessibility on iPad and iPhone with VoiceOver enabled. We are encountering the following issues:We have added multiple-choice questions using Adobe Captivate’s default Multiple Choice Question slide template. When selecting an option, the focus unexpectedly moves to the sidebar instead of staying on the selected option. This issue only occurs on iPad and iPhone; on Mac and Windows, the focus remains on the chosen option.When selecting any interactive button—such as the "Next" button on the playbar or the "Table of Contents" button—the focus shifts to an unrelated area. For example, selecting the "Next" button redirects the focus to the sidebar instead of moving forward as expected.We have observed this issue exclusively on iPad and iPhone; everything works as expected on Mac and Windows. 

Trying to install Adobe Captivate Voices and ELearning Assets.   Receive Error code 41: Unable to access a critical file/directory.I have retried to install several times on my Mac.  Please help.  Thank you!

Having an issue with the 12.4 update concerning scrolling slides. After you reach the end of a scrolling slide and go to the next slide, the next slide will display at the bottom which requires users to scroll up to see the missed content. This was also mentioned by another person in the comments of last month's video with Paul Wilson. "Not sure if this is a 12.4 update issue, but my slides that have scrolling content in them linked to another slide with scrolling content are not loading at the top of the page. In other words, when you reach the end of the scrolling content on the 1st slide > click continue to the next slide with scrolling content, it loads at the bottom of the page, not the top!" Link to my original post: Scrolling slides do not start from the top of next... - Adobe Community - 14940068

HiI know this is to push the concept of scorm but it would let me do so much more than what only using captivate would do.I am  trying to add a HTML menu to captivate Classic.It seems that Captivate is blocking tthe javascript inside the webobject.The menu looks the way I want, is clickable but wont jump to the different slides.This is the latest javascript I am trying.// Function to navigate to a specific slide in Captivate from within an embedded HTML environment function navigateToSlide(slideNumber) {if (window.parent.cpAPIInterface && typeof window.parent.cpAPIInterface.navigateToSlide === "function") { window.parent.cpAPIInterface.navigateToSlide(slideNumber); }else { console.error("Captivate API is not available in the parent window."); } } // Wait until the document is loaded, then set up event listeners document.addEventListener("DOMContentLoaded", function(){ console.log("Menu loaded and ready to connect to Captivate."); document.querySelectorAll("#customMenu

I'm working on a project in Captivate Classic where I imported PPT slides with animations. When publishing the project all the animations stall and create pauses in the project as well as to the audio. Previously, we could export projects as SWF/HTML5 and the animations would work fine, but that's no longer an option when exporting.  Is there anything I can do that can get these animations functioning correctly or do I have to remake everything in Captivate for the functionality to work?

The animation is on top in html preview. I created an animation in Adobe Animate and imported into Captivate Classic 2019. I then created some image overlays and hotspots on top of the animation all on different layers above the animation layer in the layer panel. Nothing on top of the (exported as HTML5-Canvas) animation will  display in a Captivate HTML 5 preview in browser. Ideas? First time doing an animation import to Captivate. Audio issues as well - track won't play (even though the audio track in Animate was a WAV file at 44.1kHz at 16 bit). Any help would be appreciated!!

Wish I could do this project in the "new" Captivate. Still loving Captivate Classic even though it's got it's quirks. https://dfc-data-production.s3.amazonaws.com/files/ti/thi/THI-001199/index.html   

I want to add a "Rewind 30 seconds" to a slide containing a slide video.  While I have found some sample Javascript that looks like it might work, I have not been able to get it to work yet.  I saw someplace that getCurrentFrame was deprecated under Captivate 12.x.  The broader question would be, does anyone know where there is a reference manual for the objects, methods, and properties associated with the Javascript implementation in the new Captivate?  The more specific question would be if anyone has seen code that might get me in the ballpark for this "Rewind 30 seconds" Javascript.  Thank you!

I installed the new 12.4 version of my Captivate. I already had the new Captivate.  Afterwards, I got lots of cached folders on my desktop and have final versions of existing projects are missing. Please help!

Short version: courses published to HTML5 from Captivate 2019 are applying progress from one user to a different user on shared computers. This did not happen when we used these courses in the past, but it does now. The only major difference is we switched our LMS at the beginning of this year - and obviously browsers have been continuing to update. We discovered this because some users were somehow beginning in the middle of a course (like on slide 28) when they had never opened the course before. SpecificsI did some testing:I set User 1 to a new registration.I proxied in as User 1 on an InPrivate instance of Edge on a completely unrelated computer (never before used with either the LMS or course). The course started from the beginning.I progressed to slide 4 and exited the course. I exited that proxy and proxied in as User 2 in the same browser session.I launched as User 2 and was immediately taken to slide 4. I progressed to Slide 5 and exited.I exited that

Hello all,I am working on a presentation using Captivate Classic. Before anyone says to use the new one, I need the classic version for the 360 slides for this project. I am using version 11.8.3.8, using a windows 11 pro (version 22631.4169) Dell laptop. The issue I am having is that it published fine until I add audio to an advanced action. Here is the action.Conditional Tab:if Var_Fences is equal to 0Action:Show FencesIncrement Var_Fences by 1Play Audio FencesElseHide FencesStop Triggered AudioDecrement Var_Fences by 1 If I don't have the action to play the audio it is fine. But adding the audio causes the error.For the record, I used the built in text to speech option as this is a proptype version of the course for the SME's to evaluate. It is a WAV audio file.ThanksScott

I'm new to the forum and didn't find a post requesting enhancements to future versions of the new Captivate.  I do like the new system but would love some editing enhancements.  For now I'll post this one which has really slowed me down when trying to adjust  timings for long video content.I would like to manually type timings for items on the timeline as we can in Classic.For example: For a video where you are placing multiple bookmarks that might have to be moved if you add a longer video in an edit, the timeline is elongated over several minutes, dragging your bookmarks with a mouse to a different location is extremely slow... editing where they are placed by simply manually typing the new starting point would be much faster than dragging things around on the timeline with the mouse.This might be able to be done already, but I haven't found it yet.Thanks!

As per title - how can I extend part of the video demo - to get extra time for the text to be displayed?   Kind of "pause / extend duration of a frame for extra 5 seconds".  

Hello, how would I move an object, lets say a button for example, to any space I want on a slide in the new adobe captivate. I want to be able to drag the button anywhere I want on the slide but it's limiting me to only specific places like the top or bottom. Im getting frustrated with the limitations in this tool, please help! 

Hi, I need to set up some points/saves every 15 minutes or so in a 1 hour video. At the moment it is not possible to reduce the length of the video.The user will watch the video via the scorm imported into moodle and I would like that after watching 20 minutes and then closing the session at the next access it will restart from the 15th minute and not from the beginning.Is there this setting in captivate?

When I create slides in Adobe Captivate and do a preview of the slides, I can click on the buttons in the preview and they work just fine.  When I add the ZIP file to a SCORM in our LMS, all the buttons work except for the Exit button so I am unable to click and exit the course.  I have to nagivate up to the left hand side and click "back" which then doesn't give me a completed course.  It's not the LMS as others work.  Anyone have any ideas what could be causing this?  I even re-created the slide adding in new buttons and the Exit button still doesn't work.

Hi All, my company does not have a LMS, so needing to publish locally. Am just wondering which html file I share with users (assuming it's the index.html one), and how others have successfully gone about setting up access to this file for users - eg have you moved the file to a shared platform for access. Thanks in advance 🙂 

Subject says it all.   Captivate installs fine Login works fine I click the start free trial button and the login auth screen disappers and you see Captivate for about 5 seconds, then the login screen appears again to login.  Then start free trial.  Then login screen disappears again.  Then reappears 5 seconds later and want you to login.  It goes in a circle. Any ideas how to fix this? Thanks ju3t1nz

My organization has access to licenses for Adobe Captivate 2017 and we're all switching over to Windows 11 on all new devices. Will we be able to utilize our 2017 licenses, or is it now obsolete? Will it work but with reduced functionality? Thank you!

Hi all, I have an issue where the Captivate simulation has not captured the background correctly (It only captured half the data being populated), and the following screen capture background shows one of the tabs highlighted which shouldn't be for the slide I want. To fix this I have used the slide with the wrong tab highlighted, and used an image (.png) of a clean tab that I am trying to place over the top like a sticker.It looks natural and you'd never know it what it was hiding, however if I try to right click and select 'merge with the background' then it simply deletes the image? I've looked at past forum posts and this issue stretches back to at least 2014. I've tried using some of those suggestions, such as making sure the Project Background is selected as the correct background. I've also tried saving the project and retrying, and even tried restarting Captivate. Also, if I move the image over half an inch, or anywhere else on the slide, then I can merge with bac

After the 12.4 update, every slide that requires scrolling to the bottom does not automatically begin at the top of the next slide. I do not see a feature that tells each slide to begin at the top, is there one?Example:Slide 1 = goodSlide 2 = scroll to bottom, goodSlide 3 = bad, shows at the bottom of the current scrolling slide

I have the below slide and want to make the audio continue without the user interfering until we get to the question, but when I preview it, it stops after the first person speaks. Can this be fixed? On entry, the first person speaks, and it stops; what I want to happen is that the second person says, then there is a pause, and the Narrator asks the question of the user, who then selects their choice, selecting the correct choice has a second state that congratulates them, and then moves the screen forward with an Adv Act, The incorrect answer has a second state with an explanation and returns the user to this screen to choose the correct answer, and the first process is completed.   I want to see if this can be done without making the callout buttons and adding clicks; I just want them to play until the narrator speaks. Any help is appreciated.   

i have downloded the trail but not sure what to do next. 

Is there any way to use a .webp file in Captivate? I'd like to use one as a background video.