Questions

Upon trying to open any CPTX file I was able to open with no issues, I can no longer open any files. Prior to uninstalling and reinstalling the Captivate, I was not able to open a blank project - I can now open a blank project.  Please see error below that I have already seen as I know it is not helpful given this has been brought up in prior posts and is displayed for many different issues. I have plenty of space on my computer, I save files to my computer that are also loaded and pulled down from a server. I also save files to and from SharePoint. All of what I do has never been an issue prior to today.  I have cleared my cache folder/files, I was on version 11.5.5 and ran the update. Since this update, I am still having the same issues and unable to open or work with any CPTX files.  Any help would be appreciated. I have been on hold for an hour on the corporate support line. I will say, I have typically gotten through relatively quickly in the past and

Hi! Something weird started to happen with my source files, despite not changing anything in them or Captivate. We are using Myriad Pro family font installed locally in Windows. Adobe CC fonts are disabled. Never had any display issues. Now all of the sudden there's a pop-up "This project will now link to your Adobe Fonts account" when publishing and text captions containing variables get reset to some default (times new roman?) font. In the editor, everything looks fine. Regular Myriad Pro text also looks fine. Some examples: correct formatting before:now title and page numbering font is reset: correct quiz page number box:now I can't even do anything about that line break: correct quiz results:quiz results now (only the numbers and congratulations parts got reset): Also:Preview from this slide--displays all fonts correctlyPreview HTML in browser--now displays incorrect fonts To me it looks like some kind of a bug, because a few projects with the same fon

I am creating a scenario based module for work that has a little helper guide in the top left-corner of the screen. If you click on the guide image, helpful text is shown along with an 'X' to close out the text. Easily enough, you click the X and that hides the helpful text +  close button. I have been using Shared Actions; the entire thing is incredibly simple.THE PROBLEM:When testing the module, anytime I return to the screen with the helper icon, one of the states of text will be visible on screen. If I click the helper icon, the text "shows" along with the X to close. When I close it, it all hides like it is supposed to.I don't know how to  fix this so the text does NOT appear when returning to the page. The shared actions are reading correctly, so I'm not sure what is happening here. 😞Does anyone have any insight? Has this happened to you before? How did you fix it?

Hello, I've created a simulation manually and published it in HTML. The mouse click effect is working in HTML. I can hear the click sound but no ripple effect when published in HTML. 

Does anyone know how to make the mouse click quieter? I like having it, but it's over powering the narration. Thanks again for any insight!

Interactive video was created using Adobe Captivate 2019 and published as HTML5.If you hover the mouse pointer over the playback bar of the published interactive video, you will see something like a slide number, as shown in the image.How can I prevent this slide number thingy from being displayed?Perhaps it is possible by editing the js file, but I am not familiar with JavaScript, so I didn't know.This text is using a translator and may be a difficult question to understand, but I would appreciate an answer.Translated with www.DeepL.com/Translator (free version)

I'm relatively new to working with captivate and am trying to import a .wav file into a slide. According to a book on Captivate from Icon logic - it says that captivate supports mp3 files and wav files. It also says that that when imported, WAV files are converted to mp3 format. When I try to import a wav file I get a message that says "unable to decode and import the selected sav/mp3 file". Does anyone know how to address this? thanks!

I am working on a project for a client where we are creating a file in Indesign, then converted to a PDF. The client wants to host the PDF in their LMS - cornerstone. We want to log completion athrough a 'finnish' button, and I believe can do so by converting to a SCORM file. Has anyone got any experience of converting an adobe file to a SCORM file. 

It was working before, but I have no clue which settings I´ve changed for this behavior. Quiz and sending to LMS is enabled (SCORM 2004 V4)The course is asking for some VariablesBut NOT suspend_data and location.So the user is unable to re-open the course on the last visited slide.I cannot enable self-defined learning in the TOC, because I do not want the ugly popup "...do you want to continue".Does anyone has an idea? I am completely lost. Because it was working before. But not now.Thanks for your appreciated help.

Hello - I've Captivated 70+ slides, and reailzing I forgot to select advance slides automatically and instead selected 'on mouse click'. Is there a way to update this after I have already finished the course?

I've been updating courses into a newer training template design (both files are in version 2019). When I copy over text, slides with text, or quiz questions with text it causes problems with the new file. These problems don't show up until I saved the file, closed and then reopened the file. Once it's reopened all of the text in the whole project is invisible. I can see the text in the slide view on the left, but when I click on the slide it doesn't display any text until I click on the text field itself, then it magically appears. Also, when I preview the course all of the text is gone until I have clicked on every single text field in the course then I can preview it and the text will be viewable. Unfortuately this is not a solution because if I save and close the course, once I open it up again the text is invisible again and I have to click on every single text field. This really seems like a technical problem and it makes transfering slides a big pain!

Hi, I have read some of the answers but still have some questions about changing the font. I am a non-English speaker, so perhaps you could go into a little more detail, thank you very much. The software version I am using is CP 2019.For example, I would like to change all the fonts from Arial to calibri. All of my Style Name of text caption is +[Dafault Caption Style], next I select a text caption and change the font of the text inside to calibri, and selcet "Save changes to existing style". The next step is to select the text caption in the other pages and click on "Reset Style". So I still need to repeat the operation many times, do I understand correctly? Is there a more efficient way to do this?Thank you for your time!     

I was working through a Lynda course on Captivate when asked to Preview "from this slide." When I do, I get a blank, black screen with a spinning wheel (see screenshot). I've tried this both on Chrome and Safari. I've uploaded a screencast too if it helps. The weird thing is that it previews for some files but not others. I'm using the files provided by the course so it should work. Any suggestions? [embed]https://youtu.be/EX0lKWaOMdU[/embed]

Hello, I am trying to jump to different pages in a quiz from an external URL. Is there a way to achieve this? When I publish it online, it only has the index.html page and not individual slides to link to.Thanks

Hi,I am struggling with the function, that after re-opening course, captivate is always asking whether the user wants to continue with the course or want to start from the beginning.How can I avoid this message and always start with continue at the last point which is sent by the LMS? ThanksMatthias

I notice with Slide Videos you can control the start and stop point of the video, however I cannot find a feature that allows this with Event Videos. Also, you can only have one Slide Video per slide and I need a second video to play on the same slide. All of our video source files have a required leader and trailer that I need to skip over in Captivate. I'm guessing the solution lies within Javascript. Is there any way that you can control the start and end points within an Event Video?

Hey, I inserted in my Captivate Project a slider object as Html web. I want to send and store  the value of some Variables that are in my html page to the user varibales in my Captivate project. so that I can display them on the Project. Any help to cannect html js to my captivate js ? //my html code <!DOCTYPE html> <html lang="en-us"> <head> <style> #main { border-radius: 20px; background: #BCBABA; padding: 10px; width: 600px; height: auto; } </style> <script language="javascript"> // Captivate is get the values from presents and homeOffice var lPresents; // variable presents var lHomeOffice; // variable homeOffice var presentsOutput; var homeOfficeOutput; parent.iFrameSlider = window; // iFrameSlider defined in JS in Captivate function initSliders() { var lPresents = document.getElementById("presents"); var lHomeOffice = document.getElementById("homeOffice"); presentsOutput = document.ge

In a captivate file there a 4 buttons 01,02,03,04 and after clicking button 01 a popup will open. The popup will have a close button which will close the popup 01 when clicked on the close button.Same is the working for other buttons also. How to write a advanced action for this kind scenario?

Ich habe einige Captivate-Programme, in denen die Folien sehr ähnlich sind. Ich könnte also eine Folie kopieren und nur die Dinge ändern, die sich unterscheiden.Beim Kopieren vergibt Captivate ja neue Namen für die Objekte in der Folie. Es erfolgt aber keine Anpassung an diese neuen Namen in einer erweiterten Aktion in der Kopie. Also muss man die erweiterte Aktion kopieren und dann händisch an die neuen Namen anpassen. Das ist eine irre Arbeit, wenn die erweiterten Aktion recht umfangreich sind. Gibt es irgendeine Möglichkeit, dass beim Kopieren auch die erweiterten Aktionen kopiert und automatisch an die neuen Namen der Objekte angepasst werden (in einer kopierten Aktion mit neuem Namen)?Oder gibt es irgendeinen anderen Tip, um sich die Arbeit zu ersparen, alles in so einer erweiterten Aktion neu zu schreiben?  

the pipette does not work correctly, takes the color lighter.

We are experiencing a problem with our course captions resizing after import. We’re a translation company, so we get the captivate files in English that have been built by our client and export their course captions into a Word document for translation before importing the translated word document back into the course. We don’t mess with the word document at all throughout the translation process and yet every time after we import, most of the caption text will grow to be a font size larger. We then have to go in and manually update the font size for every caption to what we want it to be. The courses do use themes and have all of the correct font sizes saved as styles to the Object Style Manager. For some reason, after we import course captions, all of the styles become overridden even though they are not overridden in the English course. Strangely enough, if we export the English captions and then immediately reimport them back in without even opening the word document, the same

Hi,I have downloaded Adobe Captivate 11.8 (subscription) to work on a courseware. I have saved it as cptx format. I have another laptop which is currrently using Adobe Captivate (2019 release) update 5. I used it to open the file and unable to do so, with the error shown in the attached image. May I know is there any solution to open the file using  Adobe Captivate (2019 release) update 5? Thanks

I set my quiz score to report back as points and that 11/12 is minimum passing score.  It is showing up in the LMS as 11% or 12% but changing to completed.  Where should I look for my error? 

Hello,In a project of 10 slides, there is a review button hidden on each slide, which will be displayed only after the next button on particular slide is clicked.Example.Slide 1 to Slide 4: When the next button on these slides are clicked it will advance to the next slide.Slide 5: If the next button on the slide 5 is clicked it will advance to the next slide & the review button which is hidden on each slide should also be displayed from slide 5 onwards to the rest of the course. How to write a advanced action for this type of scenario? 

Hello,I have recorded audio in Captivate 6 by going Audio>Record> to slide. I have recorded the slide and then want to edit. However the edit buttons are greyed out as seen below. I have then pressed edit with adobe audition and again the options to cut/edit are greyed out. I'm wondering what I am doing wrong:Thank you