Questions

I have created a slide in the most recent Adobe update with two buttons. The buttons make text appear. Because of the buttons the slide pauses at the end and the play button on the play bar takes about 10 seconds to progress the slide. If I move the pause bars on the buttons in the timeline to "inactive for the duration of the slide" then the slide will automatically progress, but I have to click play to begin the slide. I have tried to move the bars to the end of the timeline to see if it fixes my issue but I cannot get them past the 21.5s mark (my slide is 29s long). Is there a trick to moving them? Or another way to make a slide with buttons both play and progress automatically? I tried to attach pictures of my timeline, but after 15 minutes the upload still wasn't progressing.

In Adobe Captivate, we used fluid boxes to create a course, and both the desktop and tablet views work well. However, when we checked on mobile devices, we found the problem that while the course appeared to be fine on certain mobile devices, but it appeared to be different in terms of alignment and positions on other mobile devices and It showed me a more view icon to display the full content.Is it possible to configure the settings to fit for all mobile devices? As there are number of mobile brands and different screen sizes and PPI's.Thanks in advance.

Hello, After upgrading my Windows Captivate 2019 from 11.5 to 11.8, all my video demos publications as videos are showing as blank (with no sound either).Any thoughts?

I am working on a project that has a quiz.  I have created the quiz slides and a table of Contents.  I have grouped the question slides and now the table of contents still shows all the slides.  I want the table of contents to show the quiz only and then each question slide will populate.  Also, I would like a Green check mark for the ones correct and a Red X on the ones incorrect.  Any idea on how to get this doen?  Any help would be appreciated.

I've been using captivate to create training videos, at the moment I'm recording my screen then adding in close captions is textI'd like to move onto typed text that then can set as a recorded speech hopefully via an inserted character, to take English and convert to another languageIn addition, I'd like to have the option to add in subtitles for different languages with a system able to convert these directly from EnglishI don’t believe Captivate can do all of this, does anyone know of another Adobe programme that would be able to cover this?

I'd like some help with this issue, it seems to be very simple but I can't get around it. 1. In an Interactive Project (first slide) I create a multi state object (for example, from a shape). Give a name to every state.2. In the same slide, I create a button with custom name.3. Go to Project > Advanced Actions, and set the action "go to next state", select the object's name and click "save actions".4. Strangely, after I close the info box (which informs me that the process of saving /updating was succesful)  the  "go to next state" action gets replaced and I see the action "Continue" instead.5. I tried with actions "go to previous state" and "change state of" and there is no problem with them. It only seems to happen with "go to next state" action. SCREEN CAPTURES1.Go to Project > Advanced Actions, and set the action "go to next state", select the object's name and click "save actions" ("update action" has the same effect). 2. Cli

We've been running into an issue where slides with no playable animation visibile in the timeline are moving when the project is played. Most commonly this occurs with a screen capture where a button is shown in defualt state, then the slide ends with the button in hover state. (This button is part of the captured envirorment, not a part of Captivate itself.) There is no animation in the software simulation, but yet these keep irregularrly appearing. Any idea where it is coming from?

Hello,   I have a button in my project that doesn't execute the "jump to slide" command.  It will play audio, for example, if someone clicks on it, but it won't execute the "jump to slide" command.  Any ideas?Ryan

I'm struggling with an issue with Captivate 5 (just starting to use it, actually still a trial version but purchasing full in a couple of weeks) that I'm hoping someone can help me with. I have a 32 slide presentation with audio (imported per slide), and with some animation and highlight boxes on some slides. The animations and highlight boxes are timed with the audio. When I preview it or publish it as a pdf, I notice that it does not automatically play the slides. The audio begins automatically, but you have to push the play button to get the highlight boxes/animation timing to start. So if you push the play button 5 seconds after the audio starts on a slide, then the highlight boxes and animations won't match up (they would be 5 seconds behind). Also, the slides won't auto advance until you push the play button (and the timing on the slide runs to the end).I figured it was something in terms of not having it autoplay, but I have it set on autoplay. I even played with having the prel

I was working on my project this morning and it started locking the boxes (smart shapes) so I cannot change size, language or anything.  Earlier today I was making state view boxes with no issues.  I am trying to figure out how to get this fixed because I like using the state views for my responsive projects.  It signed me out as well without warning.  I am not sure what is going on but for weeks this was working fine.

Hi all,When i start a screen recording in Captivate 8 for a Software Simulation or Video Demo on my MAC OSX 10.9.4 , I cannot end the video using the cmd+enter method.  I have to force quit to end the program.  Anyone have any solutions to this issue?Thanks,

Hi there. I have custom navigation (for many reasons) and an issue with the pause button. It's a toggle button that checks if cpCmndPause != 1, and pauses the slide with a javascript containing cpCmndPause = 1; and continues using cpCmndResume = 1;. There is slide audio on many of the slides and some will also have audio triggered by buttons or connected to objects that are show/hidden. This works fine, unless the playhead is at the end of the slide. the cpCmndResume = 1; then pushes the playhead along over to the next slide. I don't expect users to click the pause-button like maniacs, but this is a frame work for many course modules, and I'd like it to be robust. I was thinking of finding the end frame of the slide when pausing, and have the button not do anything, in stead of resuming, if the playhead is at the end frame. But I'm unable to figure out how to find the end frame of a slide 😞 Can anyone think of a good workaround or alternative way of pausing?

From my manage account page, it doesn't appear there are any 'devices activated', and there are no links to download and it doesn't appear in my creative cloud app...where do I download it? 

In Captivate 2019, the option to show borders in the skin editor is not available. It was working fine before. Anyone got any ideas why this could be please?

Does anyone know how to query my captivate 2017 file to ascertain certain system and/or user values of variables?  For instance, I'd like to determine the cpInfoCurrentFrame of a certain frame in my course.  Is it measured from the beginning of the course or the beginning of the slide?I used to be able to use Put and Trace commands in Director/Flash to get a variable's value.  I could attach this as a script in a certain frame, but in Captivate I guess I need to click a button to which an action would reveal the variable, but where can I view it?  Create a text field to store it in? Are there any such ways to determine both system and user variables?Thanks to all in advance, much appreciated!

I'm trying to have the mouse point to 2 items on a slide - but having difficulty doing that.  Is it possible, or do I need to have the second action on the next slide?

I have a zip file for a course someone else made for us. I was told it was made with Captivate. They sent over the zip file. I am unable to import the zip file into Captivate. I'm not sure if maybe it's actually not Captivate files, or if I'm not doing something correctly. I was asked to translate the content into Spanish, so I am trying to figure out what this course was created with. 

Hello I am using the built-in certificate widget in my Captivate project. I have read in several posts that the project name should be automatically generated by the system variable cpInfoCourseName, which is linked to File>Project Info. I have entered the project name in the project name field but it still isn't displaying on the certificate. I have published and uploaded the project to our LMS. The name field and date field are populating but the course name, course duration, and authorizing signature are blank. I have entered a signature in the certificate widget, and it appears on the preview but not when it's published.  What am I missing? I am using Adove Captivate 2019

Hello. I am looking to have users review the previous slides if they answer a quiz question incorrectly, then retake the question. I want them to do this for each question as they progress through the project. I know I can create a "retake course" button on the results page, but I want remediation for each question as they go through the questions. Is this possible?

Hello! I have a project where I am trying to do a motion, exit, collapse to left. It is going too far to the left and the show motion path is greyed out. I can not figure out why and how to fix it...

I repaired a non-working Captivate quiz file and wanted to replace the file. The Scorm Export works absolutley fine. When Exchanging the needed files on our content Server of our LMS, it shows the following error: When creating a new Learning Item in our LMS, the content works absolutley fine. Please help finding the problem. Thanks

Hi everyone!Below is a link to some instructions I made that show you how to vertically align your blank (non-responsive) and non-scalable Captivate 8/9 project in the browser window. I always despised the look of the forced top alignment for Captivate projects. It looks horrid in larger resolution settings - and makes the window look very imbalanced - drawing attention to the unused space beneath. I also don't like the look of scaling - since this degrades imagery and text quality in many cases - so this was a problem. I did address this in answer to an older forum question - but for the life of me I cannot find that string anymore. Otherwise I would have posted it there. Never-the-less - maybe a fresh post is best.NOTE:This works for me in nearly all my projects. I have encountered rare instances where the alignment does not work properly however - and no amount of investigating the WHY of it ever helped me figure it out. I believe it was on projects that I had upgraded from CP8 to

At the end of a course, we carry out a test of 10 random questions, chosen from 14 possible ones. This is how we have set it up: creating a collection of 14 questions and inserting 10 random question slides relative to this pool. When running the project, when the questions are answered and Submit button is pressed, there is a 3-4 second delay before displaying the next question, which is frustrating. We've done a test with 10 linear non-random questions and this delay does not occur. Can the delay be removed?

Hello, could you help please?I'm not able to upload a .zip file created in Adobe Captivate 2019 and published to computer as HTML/SWF.It says File type could not be added. Please read about static and interactive file types before uploading.I did read it, but didn't find anything that would help.To avoid any troubles in the project, I created a new empty project and just published.Still doesn't work.Don't you have any idea or recommendation?Thanks,Martina

When I launch a course from our LMS (Infor) in Chrome, I get a gray page and the error of  www.adobe.com refused to connect. I do not get this error when launching in IE. Can anyone explain what this error is telling me? What is going wrong in Chrome? What are the steps to fix it? I can't have the solution always be "just do it in IE". The course has been published in HTML, it passes the HTML tracker. So why won't it open in Chrome? Any help would be greatly appreciated.