Questions

hello dear animators how can i play what i have recorded frame by frame. as you can see in the video i hold click in a certain frame to get a pose. but as soon as i let it go it snaps back to the default which is walking. i want it to freeze in that pose not snapping back to walking.

Can anyone help me? I'm trying to modify a puppet in Photoshop wearing a real football jersey(.png image).  When I move the puppets arms the jersey remains stagnant.  How can I make the jersey sleaves move with the puppet's arms like he's wearing the jersey? 

I just opened a after effect project that previously had CH linked projects in them. Now they are all missing. I dont even see a missing file notice they are just gone. Any ideas anyone?

Hello. I was making my character and came across the following problem: Under the puppet in "Rig" I have two groups. One group is called "Right Profile" and the other group is called "Left Profile". I have mirrored positions of the character, one looking right and one looking left. Under the walking behavior that I set in the top most layer that the two groups are below: I set the walking behavior to Left & Right arrow keys.Under "views" there is just "Left Profile" that is showing up. When I try to walk my puppet, only the Left Profile will walk and it will show both the Left and Right Profile view on top of each other. Thanks for your help in advanced. 🙂  

Hey All,I made 2 different mouths for my character and made all the necessary mouths for it, but for some reason, my sad mouths won't work with my lipsync. Any clue what might be the problem? https://drive.google.com/open?id=1K8UotA-381X_RM0IymKZdmo4sqeedH0I

Hi, My puppet working fine up to last night when I saved to finish for the evening. This morning when I reopend Character Animator, when I checked the lipsyncing, the mouth works fine but both the mouth and the face now moves and distorts. I cannot seem to figure what happened? Any first suggestings?

I am using adobe character animator cc 2019 and the camera is only showing the rear camera pls help. I have a surface pro 5

HelloWhen I customize sticky (rig workspace) and say 'create new scene'...the sticky I see in the new scene (record workspace) is the (lovely) default...who looks, unfortunately, nothing like me🙂 oh...I exported the modified puppet and imported it into a new project. Still is default in 'record' even though in rigging all the modifications show. On export through media encoder the result is the default puppet as well. 

I imported many puppets from the home screen, and recorded the Chloe puppet waving and talking via lip sync. Then, I made like a dozen duplicates of that puppet in the timeline, and replaced all the waving-talking Chloes with other puppets like the Dr. Applesmith puppet by right clicking them and selecting "Replace with Selected Puppet in Project Panel". The new puppets face/lip sync fine, but they don't wave their arm, even after I put the dragger behavior on their rig and made their hands independent. Am I missing something?

Say I have a few swapsets, one for eyebrows, one for mouths, one for eyes. And in those swapsets are art named AngryEyes, AngryEyebrows, and AngryMouth (for example) and also HappyEyes, HappyEybrows, and HappyMouth. I know that I can give each of these the same trigger key so that I can make the matching pieces trigger in unison.  I'm wondering if there's a way to group together all the Happy stuff (Eyes, Eyebrows, and Mouth), rather than have them split across three different swapsets. Does that question make sense?  It seems like it's a little easier to group them up this way, so that if later I want to create AngryEars or HappyNose, I don't need to poke around in multiple swapsets to see what's going on. What's a good practice to establish for organizing this kind of thing?

Hi guys,I am wondering if anybody could help me, please… I am making a character of my son by modifying the ‘Chloe' puppet and importing a lot of graphics from the ‘Tull’ puppet… I am nearly done and am just finishing the rigging stage but for some reason when I trigger a different mouth trigger the mouth I am triggering disappears. It's been working no probs for the last few days and only started disappearing this morning and have been wrecking my head as to why.  Also… and again this was working… when I move a new trigger into the controls panel the visual graphic icon does not appear. See bottom 3. Any help on both accounts would be much appreciated 🙂 Have attached the puppet below for reference.https://www.dropbox.com/s/t0xeud20c70d9kn/Seth5.puppet?dl=0 Andrew

It seems that the lip synch is a second or so behind the audio when I record a video or use CA with zoom. Any ideas how to fix this?thank you

My puppet is warping in the neck/arm area... For some reason, the right arm doesn't seem connected to the body, and the head doesn't move by itself (even though I moved the "Head Icon" to my puppet's neck). Please see images.... Could someone let me know what I'm doing wrong? Thanks

I've tried everything I can think of from the tutorials...I cannot even pin the feet down..I have only been working with this program a week but I've managed to get the dangle to work great and spaghetti arms.... not liking the hinge attatch to the arms...plus it didn't change the body problem..so if anyone can help I would greatly appreciate it.. It just floats back and forth with my head movements!?

I'm NEW to animator, and am watching some online tutorials. My visemes look totally different than the visemes in the tutorial (see attached images). The ones in tutorial seem straight forward and easy to work with.I don't see how I can possibly work with mine... the ones showing in my CA. Can anyone help?

Hello, with all this working remote, I need to be able to use a Character Animator Stream as a camera source for WebEx meetings. I installed the NDI Monitor and other software. Under Character Animator strem preferences > live output, it is using NDI output and I can see it when I have the monitor open, but when I selected NewTek NDI Video but WebEx says "We can't connect to your webcam. Is the webcam installed properly or are you using it in another application?" Do I have a setting wrong somewhere, or how can I use Animator as a camera in a WebEx meeting?

Does anyone know what this means, or how I can fix it? I was working just fine in Ai and Ch, then went into rig mode and got this error. Exiting and restarting Ch doesn't help, nor does restarting the computer. (MS Surface Desk 2, Windows 10, Adobe Creative Cloud)

I use a lot of triggers, but they all do not fit on the panel. their size is large. Please enter the option to reduce them as on the screen below. Thanks

HelloI'm trying to get my feed of camtwist....long story having to do with all webcams being sold and trying to use my iphone as a video source for classes next week. When I choose camtwist as the source I get a really weird result:https://www.dropbox.com/s/ssopz9selu5f1y0/Screen%20Recording%202020-04-01%20at%2015.28.18.mov?dl=0 any ideas?I get a different error with epoccam...this app is recognized by it never produces an image.oh...if it helps...my setup is a 2014 macbook air (i7) driving an apple cine-display running 10.15. The iphone is a 5se running the most recent version of IOS. Camtwist is the most recent version. What I'm doing is a partial screen capture from cam-twist. The screen source is the camera in the iphone camera displaying via quicktime screen capture on the desktop. Yes...a really ugly work around.

"Seperate" meaning not in the same locatioon, wirelessly. The computers will be 50 km away from one another. I want to be able to live stream on video, using two different puppets, using two computers. I have been following this link to explain how to do it: https://helpx.adobe.com/au/adobe-character-animator/using/streaming.html It seems that this set up requires the microphones to be set up using the same "audio mixer", and the same Network Switch". Is there an alternate to this where the two computer users are not locating in the same location? Is this possible? Please help, thanks

Hello, I am attempting to create my first puppet in the style of cardboard paper cutouts.  Here's a pic: I'm not in love with the mouth etc., but for my first attempt I'm happy with the product.  I'm making it in Illustrator.Now, I like the layering as is.Would I be able to simply add mouth positions and blink/lid/pupil etc. and have the puppet work?  Or, do I have to have the layering the way the Blank character has been layered?

libgit2 error -3(9/Object not found - no match for id (02399b38ef59e05ce1aadb2c86d4fbb209e107a8)) returnwd from git_revparse _single(&headP, repoP, specZ)I don't understand English very well, so I couldn't find a solution on my own. Help please.Windows 10, 64-bitThe character himself: https://drive.google.com/drive/folders/18hmozNn45duXkGknDNKVno6FrAYhfslC?usp=sharing

HiI'm working on a macbook air. I have an external USB microphone that is recognized and selected in the system. CA does not recognize it...I'm stuck with the internal microphone. I can't find a way to force CA to select the USB microphone. Security and privacy is set correctly..CA has access to the microphone. Strangely...other open applications are getting input from the USB while CA from the internal mic. Any ideas? solved: I found 'default input' in audio hardware... 

Hi,I've created a scene with an animated puppet in Character Animator. I exported the scene to premiere pro and the video freezes and only the sound plays. I made another video a few weeks ago with the same puppet and the same time length and no issues.Now, however, no matter how many new scenes or arrangements I try, premiere pro freezes when I try to export my cartoon.Also, when I've tried to export the scene through adobe encoder, it takes an insanely long time (over 2 hours--for a 3 minute video)My laptop is brand new, HP spectre, 16gb ram, nvidia graphic card. I've only used 14 gb of storage on the cloud out of 100 available.I've updated all software and my computer. I went through tech support--all their test videos worked fine. So, I'm thinking it must be something i'm doing wrong in character animator, but I cannot figure out what.I tried another puppet as well and the same issue happens. The sound plays, but the video freezes. Any ideas? 

hey everyone, I;m building my first puppet and trying to get him in the walking mode where the charachter can walk in both directions and then stand facing the camera when as rest. I put a picture of my layout in here, if anyone has any tips or tricks i'd appreciate it. I feel like I'm probably a few steps away from getting it right. When i rig all three profiles they show up at the same time and not when the walks are cued. Thanks in advance for any help. -matt