Questions

Hello community. Hoping for a miracle. When I export my scene from Character Animator through Media Encoder, it's adding a faint gray top & bottom border to my mp4 file. I'm using the H.264 format and the "Match Source - Adaptive High Bitrate" preset. The lines are only really visable if i drop the video on a white background, which is exactly what I need to do. I can't figure out how to get rids of these lines no matter what I try. Has anyone else had this problem? Here's what they look like:  

My character's feet don't have an origin point when setting up a walk, what should I do? Please help me

Why does dangle apply after return to rest physics? They should be applying simutaneously for any sort of remotely realistic movement. Am i missing something? Seems like an obvious feature this program should have.

I am trying very hard to make a short video, and run into a road block every 10 minutes or so.I want my puppet to start in the lower left. Period. No matter what I do later in the timeline.So, I set the Transform > X Position to -748.Then, I change controls later in the timeline (such as futiley trying to get position-based walking to work).After that, I set the playhead all the way to the left and click the Reset icon.Periodically the puppet shifts an inch to two away from the left, even though the X Position still says -748.So, I manually reset the puppet to the left, which then indicates the puppet is now -940.So, the X and Y coordinates do not appear to be absolute. -748 for one playthrough becomes -940 for the second playthrough, even though I never changed the Position X keyframes.Can anyone explain what is happening?Thanks!

I am a novice at best with Character Animator and am having issues with rendering out a scene that loses its gravity or stiffness during the render. The scene is of a bio-mechanical brain with three antennas on its head. The antennas sway back and forth as the character's head sways. The probelem is that It will render about 20-30 seconds correctly (the timing varies) and then will 'lose' the stiffness of the antennas unexpectedly for the remaining 7 minutes of the scene. I have attached screenshots of the character as it appears in CHanimator's review window and the final render after going through Media Encoder. I am exporiting using the 'video alpha with Adobe Media Encoder' drop down as I need it as an alpha channel to import into AE for compositing. If you watch the QT I have attached, you will see where - not only the antennas, but also the shape of the head and the dangling moss from his ears - changes as well. I don't have any keyframes at that point in the timeline either.&nbs

The arms of my puppet are bending after I calibrate it and the arms are straight. I hit record, and the arms snap up again and won't stay straight. I've adjusted the camera, turned on LK, turned it off...nothing works. Not sure what else to do at this point.

There are many puppets that adobe proves for free.I'm wondering if I can use them for my Youtube video or any commerical purpose.I wanna use them as small roles in my animation.  Plus, some puppets asks to pay for extended license. I'm not sure what's the difference between just using them for free and paying to buy the extended license.  Thanks.

I just downloaded Character Animator, and when I run it, it won't open saying  " The code execution cannot proceed because OpenCL.dll was not found. Reinstalling the program may fix this problem." I have no idea what the OpenCL.dll. Other apps like photoshop, illustartor, premior pro work fine. Please help me what is going on. Thanks

Is there any function that allows me to randomly replace a part of a puppet with another set of cycled layers? Random trigger has to be in this program right?? It's a pretty obvious feature to have.

When my puppet moves his head around, it makes his legs move a little too, like he's swaying. I've taken the "Head Position" and "Head Tilt" strengths down, but I don't want to sacrifice expresiveness just to keep the legs from being affected so much. I have some "Fixed" sticks at the bottom of my character's body, but that doesn't help. I imagine part of my problem is the character's legs are about half-hidden behind the torso, and so those body parts are being affected due to their shared space with the bendy torso. I like my rigging (legs independent, tagged and whatnot) , I just need a way for the legs to not move with the body.

Hello, is anybody having troubles downloading puppets? Im starting a new puppet and I wanted to use the "Blank" puppet from https://assets.adobe.com/public/eef57917-773f-4912-5f17-9629a600c27b However everytime I try to download it, it just says "there is an error, your download is not available", and tried to conact adobe on chat but they're closed right now, anyone knows how to solve this? or anyone have the blank puppet they can upload or share somehow? Thank you very much

hi, I have recently made an animation and i am unable to export the whole scene. when I open the exported video, it is not even a second long even though the orignal is almost 30 seconds long. I have been trying to export the whole video for very long now. has this happened to anyone and does anybody know how to fix this problem???

Audio in Character Animator isn't synching in After Effects, can't figure this out, like it's working in Ch just fine, and I export it out as a png sequence, and the audio doesn't seem to EVER match up in Ae. I have to edit the audio so it syncs up. What am I doing wrong? Thank you for in advance. Rik

I am working on a team on the server so we can share our project files within the team, but when I tried to save my Character Animator file it says the operation isn't supported and forces me to save it to my desktop which means my teammate can get to my file. Is there a workaround that lets us save the character files on the server?

Hello. I'm new, but I've seen a few tutorials. Anyway I made a several puppets with IK and draggers for both the legs and arms (Using this video as ref: https://www.youtube.com/watch?v=e85HGSAS80g), as well as IK and draggers for several body views (left, right, quarter, etc...) and what I want to do is animate the legs and arms while talking, but whenever I turn my head the other views won't follow the previous pose.So for example, if I change the front view to have its arms up when I turn left the arms are no longer up, they're in a default pose, but the front still has its arms up. How can I record the puppet so that it maintains the poses I make it do in different side views without it snapping to the default?OH and also; Is there a way for the whole puppet (with all side views) to be draggable by a single control point (like the "Head" control point as shown in the linked video)?

Hi.Is it possible to have one puppet and then remove and add in another puppet in Character Animator without having to go to another program? If so, is there a tutorial?Cheers,Mike

Hey guys, it´s my very first day on Character Animator and even Photoshop, but I was catched by an add of animated/talking pictures so I tried to get a deeper look into this whole topic and so there rose the follwing question, which I can´t answer myself by any research so I hope anyone could help me out with this.I´d really love to use the Character Animator to make my 2D-NFT (.png) talking. My question is, am I just dreaming and without reengineering of the NFT itself I won´t be able to accomplish this task of is there any kind of 'import option' that I could import the existing png file so I don´t have to start from scratch.For sure this is maybe not the easiest task for a beginner but especialy that what I want/need to do.So very thank you for all your help.

Basically, I have a real complicated rig, and I had this idea of making the glints in my eyes shimmer a little whenever I blink. I made up the animation, but when I add it to the eye blink tag, it all goes haywire. Some things disappear, others get added to the cycle, it's so strange.Finally I understand why. When you set something as a blink animation, everything underneath it will disappear whenever it blinks, that way you don't have the pupils popping out or whatever. So all the face animation that normally goes under my eyes just disappear. This makes sense, but now, if I have something that's attached to the auto-blink animation that's going underneath the eyelids, well, things get weird.Either the glint doesn't exist because it's vanishing underneath the blink cycle, or because it's part of the blink, I can choose to make it longer, and I just won't have pupils until it finishes because it thinks that they're also eye lids.Moving it outside of the group doesn't seem to work becau

Does anybody know  good websites to sell my puppets?

Why is my puppet only walking backwards? All the behavior settings are set to the default settings, I haven't changed anything and it is only walking backwards. I have three profiles for the puppet, front view, left, and right that do switch when I press the left and right arrow keys but it only walks backwards. I've never had this problem before, hopefully someone can help!

*issue screenshot below~ I can't seem to find the best alternative of Adobe Character and I really need it as it the easiest and fastest way for beginner. Anyone please HELP me ....

This is what I want to do:First 10 seconds: Have puppet scaled at a specific size: 25%.Seconds 10-12: Use keyframes to upscale the size of the puppet: 40%.Seconds 12-15: Keep puppet at the 40% size.Seconds 15-17: Use keyframes again to upscale the size of the puppet even more: 60%.Seconds 17 to end, keep puppet at 60% size.I have not found a way to do that. It appears that the Scale keyframes can only be used once in the entire timeline.Any suggestions?

keep getting error message when trying to editmy character 

I'm setting up my first character in Adobe Character animator. Butmy shoulder is bending in a wierd way when I move it up. Do you have any ideas of what I can do to fix it? 

Hello,For some reason the position-based walk is not working, the character moves between position keyframes but the feet are not walking. I am using downloaded characters. not creating my own!So what am I missing here?In some tuorials, the guy just add 2 keyframes for postion and the characyter is walking. Any help please?