Questions

Hi, I'm just starting Character animator and when I first start it up I get this message Internal error code: (70845333:1171+20) Behavior defines a UI Tag group which app doesn't understandand then again when I start up the 'Welcome: Start Here' animation. When I try to play the 'welcome start here' animation I get sound but no visuals, just a black screen. It's the same thing for the record animation and the make you own animation scenes. I can scrub the timeline to get very  spotty animation but I get no sound. I'm using version beta 5 (x141) on a 2017 5k imac i7, 40Gb ram and a Radeon Pro 580 8192 MB. Is this a known issue? Is there a solution?  Cheers

In the  Character Animator Tips & Tricks (January 2017) at 10:38 Dave begins to mention how to smooth the head turn by having two flattened interim layers. First question is how do you flatten layers in AI...or, what is the equivalent in AI?  It's a very quick transition from center to right profile ... yet it seems one has to pick a face expression (like neutral) instead of what's being said or the expression at hand. I'm imagining a flattened layer is a still compressed image.  So what's the best practice for this. Thank you.Evan

Hello,It's OK with MIXAMO but when I want to download, only the character is downloaded, no animation... even I choose one like "Walking".Someone could talk me why ?Thanks a lot !!

We need to purchase character sets to use in character animator.what sites sell them and what are the best keywords to locate them with google?thanks for any help!!

I've got my puppet (in the Adobe Blank Template) imported into the program. (At least it looks like the video tutorials). I attempted stapling the arms to the torso and installing Handles at the elbows, wrists and hands. But when I select an arm and try to drag it to a new position, the whole arm disassociates from the Torso. When I click on the Handle in the Hand and try to bend the barm at the elbow, nothing happens,What am I missing?

Hi, everyone.I have a problem of having my camera detect my face turning movement properly.I added "Head Tuner" behavior to my "head," and assigned frontal, right quarter, and right profile respectively to layers (I am making characters with Photoshop).And it works beautifully except the fact that Ch reads my face movement slightly off. When I see straight into camera, my character head appears right quarter; when I turn my head to right quarter, it appears right profile; and when I turn to left quarter, it turns front. I "set rest pose" several times, but it still reads wrong.I swear my face got a recognizable form even for a built-in camera (I am using Macbook Pro).Also I have watched every Okaysamurai video, so I don't think I made the mistakes covered in the show, such as layer naming, file hierarchy, and so on.I would appreciate if any one can give me a hint or hopefully solution for this problem.Thank you.

Is there a single tutorial or guide anywhere that goes over the layout of the application and how each part works?  Every tutorial seems to be about character rigging / character moving / etc.  If you are totally new to Character Animator and have NEVER used After Effects  / Photoshop, etc how could one learn how to navigate in Character Animator?PLEASE.Thank you

After a lengthy evaluation, I find Illustrator to difficult to create characters for Character Animator.  There is too much a learning curve with Illustrator and it falls apart when you start creating sub group layers needed for Animator. For example, creating new layers in sub-groups and moving new objects created in sub-groups with a mouse is not possible (At this level, objects can only be moved and positioned with keyboard arrow keys). This makes for a difficult workflow. Does anyone know of any vector based programs more suitable to draw characters and import them into Character Animator?

Hey guys,So I'm having some issues when I introduce the behavior Head Turning to my characters.  I'm getting some pulling/warping going on with the eyes as well as my eyelids don stay on the eyes.  As I turn they float off of them.  I tried checking all my tags and looked at my .ai file to see if I mislabeled anything or put it in the wrong order.  I can't see to see what I'm doing.  Some help would be much appreciated.

I have tried to record directly fro mteh Mic and also importind a pre recorded file, as well as a song.The result is all the same - s-l-o-w motion sound, almost like 40% speed or less and not synced with the mouth.Any suggestions

Hi all,I want the character's head to be able to slightly move side to side, but mine will float away from the body. Any fixes? Thank you

I am having a strange issue after rigging characters and posing them. Probably best to just post the puppet so people can dig in. Here's a google drive link that's shared.CHA_Muldy_Profiles.puppet - Google Drive Basically, I rig the character and work with posing and when I press play, his wrist joints slowly rotate into their natural position, like dangle, but no dangle. Here is a video of the issue (low res)When I move his arms to a different position using dragger, his wrists seam to slowly find their position and rotate to a rest. The return time set to zero and Hold in Place option selected. I record a two frame take and arrange/expand it accordingly. Then I use the slider on the take to smooth its transition. Now whether I use the slider, or not, the wrist still behaves the same, both hands. Any suggestions on how to stop this from happening? I'd be happy with single poses, no movement between but the problem persists even then which seams strange, like I've got something tweaked

So, I have been trying to get my pupets to work. I have watched every tutorial and all the tips and tricks videos, but I am at a loss. No mater how I rig my character, I can't get more than the face to work properly. Let me give you examples. When I move the arms, they will stretch on forever. No matter where I put the staples, the legs wave around in the wind. I am not sure if its my art style or I am just doing it incorrectly, I have no idea. Please help...

Bonjour,J'utilise Character depuis plus d'un mois sans problème et depuis ce matin le logiciel plante très très souvent. En effet dés que je clic sur l'onglet Systeme j'ai ce message qui apparaît (capture jointe). Je ne sais plus quoi faire sachant que je travaillais sur un projet assez important pour moi. Je précise que j'ai déjà désinstallé et réinstallé le logiciel adobe Character. Et je precise egalement que j'ai pas installé d'autre logiciel. Je joins aussi ma config et j'ajoutes que ma carte graphique est une geforce GTx1060/6GBPar avance merci de votre aide.

Hello everyone!I've been trying to start my journey with Adobe Character Animator but I got this weird problem with my camera image.The cam works but the image is upside down (I have this problem only with Character Animator).I tried to reinstall drivers, changed some settings but it still doesn't work properly. I haven't seen any camera settings in Character Animator.Is there anything else I could do?I use Asus T100HA with Win 10. I know it's not the best device for ACA but have no other choice right now.

I have Ae trail right now, I am trying to build a scene in CA  do I have to have photoshop to build or can it be built in CA?[Moved from the non-support (and non-specific) Lounge to a product-specific, support forum by a moderator. Also, fixed the title.]

Hello! I need your help. How do you make 2 puppets move in one video on character animator? do you have any tutorials for this?I was trying to make 2 puppets on one video but the result was only one puppet is moving.Below are the layered files on illustrator that I created.Thank you!!

Hey, not really a question, but I told people I'd show it off when I finished.  It was my first real attempt to create a finished project.  Super short, but I learned a ton along the way.  It would be awesome if the camera could pick up more, arm and hand movements would be incredible.  Full body would be a dream!It would also be great to have tight manual control over keyboard triggers, so I can comeback and shift them around, add in, edit, etc..  Instead, I had to try and perfectly time things on the fly.All in all, the program is incredible and I can't wait to see what comes out next!

I cant find a complete tutorial on streaming live with a PC for facebook. Any suggestions? I have OBS do I need anything else? Ive downloaded NDI as well but I cant figure out how to use it. I'm lost! Thanks in advance.

Is there a place where other After Effects Character Animator users can post examples of their work?

HiI am having trouble with Character Animator.  It keeps crashing upon trying to export a png sequence and wav.  I don't know what has triggered this but I can't seem to export as it just crashes each time I attempt to export.Does anyone know why this could be happening and / or have any suggestions on what I can do?  I would like to get this footage exported soon so that I can edit it alongside some video.Thank you for your helpRegardsDanielle BIRCHMARK

Hi, The blink state is not working. It stay visible with the pupil. The blinks are always visible in the scene. I use Beta 6.Thanks in advance.

I've been setting up my character in Photoshop with the main animation in mind to be just mouth movements (lip sync). Watching Okay Samurai's "Making Your First Character (Adobe Character Animator Tutorial)" and "Building Your Own Animated Face (Adobe Character Animator Tutorial)" on YouTube; I'm under the impression that all you need to do in order for lip sync to work is create the different mouth types, name them accordingly and drop them into a group folder called "Mouth". However when I click save, the images are indeed there in CH's Puppet window, but when I'm in the Scene window they're either all there layered up on top of each other or not at all depending on the Visibility Check Eye Icon thing. There's no change when I talk into my mic, its just a still image.Am I missing something?Thanks,Sam (:

I'm not sure if this is a bug or a user error - but here is what happens:Whole Character is Dragable.Hit Record Drag Character from left to right.Stop character drag and left side stop mouse click/dragdo a little talk.Stop recording.Play back results: Character Drags across screen stops pops back to original start position and talksScrub Time Line Results: Character Drags across screen and stays where drag ends and talks.This appears to me to be a bug or bad GUI feedback with user error.On drag stop should the last position of the character remain?Thanks

Hi,I set a list of trigger on mouth (E=1, Ah=2, I=3...). But I made a mistake and want to change them (like E=e, Ah=a, I-i).Do I changed the letter on the trigger key.But when I return to my Scene, the trigger won't update (it stay to 1,2,3...).I restart Character Animator without success.Something I missed?RegardsDaniel