Questions

The following information applies to Character Animator version 23.1 and later, which use Metal (on macOS) and DirectX 12 (on Windows). For OpenGL-related errors in version 23.0 and earlier, see the OpenGL FAQ.   If you see a "GPU Error: Updating your graphics card driver may fix this issue." message upon launching Character Animator or when trying to view a scene in the Scene panel or puppet in the Puppet panel, it is usually due to an older graphics driver that does not support DirectX 12.    To diagnose and resolve GPU-related issues, try the following: Install the latest supported/qualified graphics driver for your graphics card/chipset. Check for the latest OS updates, graphics/display updates available on your computer manufacturer's web site (e.g., from Dell, Lenovo, etc.) or chipset manufacturer's web site (e.g., from Intel, NVIDIA, or AMD). On Windows, confirm that the driver supports DirectX 12; if you do install a new driver, restart the machine. On macOS, al

Does Character Animator 2023 support M4A audio files?

Is it possible to have the "Head and Body Turner" and "Walk"  behaviour active at the same time on a front-facing puppet? And if that is possible, can the puppet turn left and walk across the screen?

I've been using Character Animator for 8 months with no problems. Last week I opened it up and the camera couldn't identify my body. The handle lines show up randomly all over the screen. The webcam still works. My setup is exactly the same as it has been for 8 months. Lighting is the same. I've tried restarting, reinstalling Character Animator, installing an older version. The body behavior is active. The body icon below the camera is clicked. I've re-calibrated a hundred times. Has anyone had this problem? Any ideas what the problem might be?

I am trying to export an 11 min scene from CA but every time I try to export it, it will only export 2 seconds of the scene. I have already set the duration of the scene to 11 minutes so I am confused. This is my first time encountering this issue.

Hi, I was wondering if you had an example puppet that was rigged for Motion Library AND Head or Body turning. I'm trying to figure out where the tags would go, for instance, on the Stardust Unicorn Puppet example file. Thanks

Hi Everyone,I have a puppet with head and body turner applied, and the arms in front of the head and body on their own layers. Everything is displaying correctly but limb IK is not applied to the front arms (any arm attached to the body level works fine). I have tried adding Limb IK on every front arm level and I still can't seem to get it to work. I am just wondering if anyone can help or point out what I am missing!Check out the video for a more clear explanation and a look at my rigging.Thank you in advance for any help you can give!Cheers,Cherie

I am a newbie! I am having trouble getting body tracker to work for arms. I have been experimenting with the included puppets and a couple from graphicmama. When I look at the rigging, it looks like it should work. When I calibrate, I see the nodes, but nothing happens with the arms. The character follows my head and my mouth, it also leans and follows my body...just nothing with the arms. They are draggable...but, I'm lost as to what to do for body tracking. Any advice.... if someone has a character that they know works, I"d love to try it... because I'm not exactly sure where the problem lies. 

Hello. I am very dissapointed because you took off the Syphon support, in version 23. I bought a MacBookProM1Max64GB because so many reasons, but one of those is because Syphon in Character Animator (Ch) just worked flawlessly with OBS. I mean, If I use Ch with NDI, have a little bit of delay. Wth Syphon, there is NO delay, and computer works with at least 2 or 3 degrees celsius lower, that means that NDI uses more resources. With Syphon, is something that OSX have it and it´s perfect, so I just need you to implement it again. On Syphon webpage, your software is there advertising that it uses Syphon.You have to think in all your clients, and I´m a huge client of you, that uses Ch and can be a benefit for you as thousands of people sees my project live, every day.

Camera is VERY powerful when it comes to operating models. Currently when you use your  mouth, it can get "Suprised" and "Smile" on the mouth setup, but what if we went to the next level?My suggestion is making facial recognision that is more than mouth. For example tongue recognision (when it's sticking out), or when we make a sad face our model goes sad too. The same goes with fear and anger.More harder to do would be facial recognision through learning: make a particular face (for example one brow down, smiling) and tag it as "Facial Expression A" and it triggers whatever we want. This could also be used to set how our face looks when we are sad, angry or scared. so it gets detected properly.The same goes for hand recognision (not fingers) so it hows when it's front or back.Maybe we can do similar things in the current version? I have no idea. 

I have an M1 macbook with 16 gigs RAM and when I first started using CA it was fine. Now I'm 4-5 projects in, and EVERY change I make results in the spinning beach ball for 1-2 seconds. Is there a setting I can play with to help CA run more efficiently?

Hello I'm trying to import WAV files that I saved out from Premiere.I've checked the files and they play back fine in windows, but when I try to import them into Character Animator it just says "Error in Ch version 23.0x52" and says "Unable to open the audio file" any ideas? Thanks

Internal Error Code :(726879107:4261+46) compiler could not bootstrap. Just one of a few problems I am having. I am trying to use Character Animator in a high school computer lab and all the mechines are giving this error.

I'm new to Character Animator and after installing it, when I click on a character whether in starter or pro, it brings up an error. I've uninstalled and installed it multiple times with the same error every time. It's my first time using this specific application so I'm not sure how to troubleshoot.

Is the Body Tracker option not accessible in Adobe Character Animator 2023?  The 3 buttons that was there before - microphone, body --- are not there now.  

I am seeing a strange issue with the walk option of the motion library  - I set up a puppet with walk behavior etc.- In a scene, I recorded a walk with a Body speed of 100%.- When I play the recording, my puppet starts moving- Next, I stop the play and scrub the timeline for some corrections or just to look at some parts of the timeline whether everything is all right- If I hit play again, from the beginning or somewhere in between- This is where my puppet loses its recorded position completely. It starts walking from some random location and sometimes keeps walking even after i have hit the stop button.- If I refresh the scene, the position of the puppet is reset and it works from there.Any help is appreciated.  

When I use Motion Tracker in Character Animator, I notice the torso gets a little more wider, making my character look fatter than what I drew in Illustrator.It's something I've ignored since I started using it, but it's really bugging me now.I feel like I've rigged everything correctly. Screenshots attached.Puppet here (can't attach .puppet files): https://drive.google.com/file/d/1pudQlWlLjkX-P0qqJ_No6FT4FnN3Knpj/view?usp=sharing) Can anyone help with not making my character fat with Motion Tracker?

Hello I want to know if I use the adobe character animator puppets in my youtube videos and publish them on my channel, will it be all good or it's against the licensing terms? Like I want to use one of the puppets like the cat without editing the original puppet at all. and like I also want to sponsor my youtube videos (which contain the puppets) on my Facebook pages to gain more viewers. will my actions considered to be ok and aren't against the terms? or what should I do in order to have the right to use them as I want? BestsRezhwan

Hello, I can't move the Puppet's head parallax in the project below. I'm missing what I'm doing wrong. Puppet Herehttps://drive.google.com/drive/folders/1FdjLTehaQ0LCeF-hej0he01dQT4-miUU?usp=sharing

Helloo friends!!So when I try to import a project from CH 2023 into my AE 2021 it says:"the project could not be opened" please help someone smarter than me 🙂 Chris!

I'd like to create one camera and its triggerable shots to be able use it across multiple scenes. Is there a way to save a global camera or resusable camera that I can just drag into each scene? I could have it in a "recording scene" where I nest other scenes in there to have the camera movements work from one place but this means I won't get to go back and edit those movements for each segment (my project needs to be split into 2-3 minute sections). Am I missing something or do I need to create the camera shots each time in each new scene?

I'm not sure where this belongs. I just wanted to take some time to say thank you. Thank you so much for this program. It's brought me so much joy and entertainment this past year. It's given me a new hobby and it's opened up my creativity in such a way that's really helped me out mentally. I've picked up new skills such as illustrating, animating and video editing. I feel I haven't had many things I'm good at, and for some reason this program sparked something in me. So again thank you so much for this program and all the hard work of the Adobe CH team. I hope this program thrives and helps others in the same way.

When I try to import a Character Animator project to After Effects, I get an error message:"After Effects Fehler: Verbindung zu Adobe Animator 2023 konnte ncht hergestellt werden. Stellen Sie sicher, dass Adobe Animator installiert ist. §86 / 1"This translates to: "After Effects error: Could not connect to Adobe Animator 2023. Make sure that Adobe Animator is installed. §86 / 1" When I try to copy a project from Adobe Animator and paste it to After Effects, it doesn't work either. Of course, Adobe Animator is installed.

Is it possible?

I would like to track movement and audio from a video file to animate a character. Is it possible?