Questions

I have been working on a project in character animator. When I opened my project it won't playback. I did notice in the audio settings of my computer that it was grayed out. Not sure what the problem is. Any ideas?

Hi,My charactor animator project file has all of a sudden stopped opening and comes up with the following error: "Unable to open project “/Volumes/GoogleDrive/Shared drives/......../Ch Data/repo.noindex/”. If it is located on a server, copy it to a local drive and open it from there." Copying to a local drive does not appear to resolve the issue and I have been working off files on google drive for about a year now so it is unusual for there to suddenly be an error now. Does anyone have a solution for this? 

Hi All, I'm a newby and need a little help.I was updating the blank character, and Ie body changed the size of the document, adding a few pixel length wise and all of a sudden, the head was disconnected from the body. I tried toggling the crowns, on the head mainly and the neck, but I can't figure out why it's disconnected.Can you help me out, please? 

I actualy have two issues:1- I want to try to make a whone cartoon using only Ch. Can I import an audio for each line, for multiple characters? I tried it, and I could lipsynk all of them (with 2 characters only), but then there was a lot of information on the timeline and I could not play the scene or record anything, it seems like it froze2- since it looks frozen (everything works, but I cant add anything to the scene but lipsynks, since it wont record anything new and I can't watch the scene), I dont knot if it is because it simply doesn't work this way, of if it's my PC that is not running the program correctly

I'm having this issue where the it's the smile / surprised / neutral mouths are the only ones that move. But it's only picking up my silent mouth movements vs when I'm actually talking. I have more mouths but only those 3 are showing up.  Was wondering if someone could help? I'm also unable to post my puppet/ PSD file here. It says it's not the proper file type. Would appreciate the help! 

Has anyone else seen this, know a way to reset things? Seemingly randomly, and in the middle of a session (not upon re-opening CH), the program decided to re-name some, but not all, of my Puppet Track Behaviors to the entire group/subgroup heirarchy... 

This is on the error log: - Source File: C:\Users\User\Desktop\New folder\Character Animator Project - Kisa 2\Character Animator Project - Kisa 2.chproj- Output File: C:\Users\User\Desktop\New folder\Scene - Kisa.mp4- Preset Used: Match Source - High bitrate- Video:- Audio:- Bitrate:- Encoding Time: 00:00:0001/20/2022 01:10:01 PM : Encoding Failed------------------------------------------------------------Could not read from the source. Please check if it has moved or been deleted. My computer is set up for animation so my memory isn't an issue. Nothing has changed since I updated it this morning. Now it won't export with the media encoder. Please help ASAP. 

I'm working on a girl puppet with a lot of hair layers, I uploaded it on Google Drive, I want some help.https://drive.google.com/file/d/1AtewORHw1O_1AxGl_JBnxojm3DFFHIIQ/view?usp=sharing The problem I am having is:1.  First when I was working on this puppet,I had her body stabled, working properly, while her head moving to side.But now, I cant figure out why the body is floating while head moving to side. 2. The back hair, which corresponds to the "Back Hair Group", is falling out of the head.I want to move the ends of my hair softly, so I made it independent.Then it will come off the head. I saw Rin, Sebastian, and Chloe in every corner of the reference puppet, but I can’t figure out what is happening. can somebody help please.. お世話になります。只今、再び違うパペットを作成中なのですが、今回のパペットは、髪の毛のレイヤーがたくさんあるので、髪の毛先や胸がふわりと動くような女の子を作っています。 今回作成中の女の子のパペットは以下のグーグルドライブにあるので、確認していただけたら幸いです。 今回のトラブルは、今まで、体が固定した状態で頭を動かしても、ちゃんと頭だけが動いていたのに、 1.なぜか頭を動かすと体まで一緒に浮き上がってしまうようにな

I really like using the keyboard input option when controlling my puppet's pupils. But when I use the arrow keys while the puppet is walking the puppet's eyes will move in the direction he is walking. Can I have the pupils move independently of the walking direction? Thanks! 

Using CA 2022. Puppet animation looks good in CA.  Exported via Media Encoder. Exported file animation is overly exaggerated compaired to CA timeline.  Same problem when dynamically linking CA project file in Premiere.  Something is way out of whack with CA export and/or project file.  Please tell me it's something I can correct in CA to get my animation into Premiere.  Thank you! 

I'm having issues learning Character Animator because my UI/UX seems to be completely different from my instructors.  Despite us having the exact same updated program, computers and operating systems.  Is there a reason for this and/or a way to solve this?

Everytime I open Character Animator I get this message "a NULL interface pointer has been dereferenced" and I can't do anything, I can't even close the app. Can anyone help please? 

I need help because i lost all animation. When i opened the Ch file, it showed project damaged message and object not found, no match for id. When i resarted it, it showed nothing and empty of the project.  

I record my resting arm and hand pose and drag across the complete audio recording. Then when I change arm and hand position and record it, the hand position overrides previous hand position recording, so it's all the same. Any ideas, do I need to go back to rigging? 

Hi! I'm new to Adobe Character Animator and i'm trying to get my character to walk. My character doesn't have a neck or waist so I'm not really sure where to error is, I rigged most of his body parts but as soon as a apply to walk behavor I get "TypeError: Cannot read property '0' of undefined\r\nError code: (Vec2.js:127)". Anyone know a fix for this?

I'm trying to make the Limb IK and Walk behaviors work together. To test, I'm using the Eliza Simple puppet because she already comes with the Walk behavior. I successfually applied the Limb IK to Eliza using Okay Samurai's tutorial, but when I try to make Eliza walk in Scene mode, her arms and legs are detached from her body. I attempted to attach the handles to her Neck and Waist in Eliza's body, but it didn't solve the issue. How can I make Eliza's arms and legs attach to her body while walking with the Limb IK behavior intact or would it just be easier to have one Walking Eliza and one Limb IK Eliza? 

Hi, I am very new to Character Animator.  I just created my first puppet, a floating head I modeled off the example head, "Chad."  I made it in Photoshop, and imported it to Character Animator.  It looks ok, but many of the mouth shapes do not show up.  This causes the mouth to completely disappear at times when I tried to lip sync on the puppet. Can anyone help me learn what I did wrong and how to fix it? This is what my puppet looks like in the rig area.  I've also included my original PSD File.  Thank you so much!!!

I have tried several online and other Adobe Community fixes to the problem of the camera seeing my student, but not reacting to head tilts or eye movements. What am I missing? The tracker (red dots) are not showing up either. It did work fine two years ago (Covid kept us from the classroon) with Character Animator CC 2020. We now have 2022 version and it is frustrating to not have a fix. Any help appreciated.  Edward

I am getting a Windows blue Death Screen when i am opening Character Animater.Error Code: System_Service_ExceptionCause: lvuvc64.sys I also tried it with Character Animater 22.1.1 and also with 22.0.Also all Nvidia Graphic Driver (Studio for Geforece 3090) and WIn 10 are up tp date.  Any suggestions?

Greetings all - I have been diligently following this amazing tutorial https://youtu.be/MUtRnMMOTmo But in the Performance Recording and Editing part https://www.youtube.com/watch?v=MUtRnMMOTmo&t=3021s when it says to record the puppet with the arms at rest, I can't get it to work. It doesn't actually seem to record until something on the character is manually moved. Sure I'm missing something. Under deadline of course. Any and all help appreciated. Thank you.

Trying to create a puppet in CA- but when I click the PS icon to edit the image, it launches AI instead of PS. How do I get it to open in PS? 

helloI do not understand the method of saving the files on disk.I for example create a file at nine in the morning and work on it for a few hours. the file size is zero bytes and in the file information it say: and is created and modified at nine in the morning. Although I've been working on it for a few hours now. when i use the dynamic link to import to after effect im not gating the last save vartion but the one that was save when i creat the project.please helpthank you

Hi All,I have already created a puppet, however I would like my puppet to have all the 'Chole puppet' features. Is there a quick way or shortcut whereby I can just take the head of my puppet and place onto Chloe's body without doing much rigging, triggers etc?If not, is there another shortcut? Thank you, Jon

I have some old recordings showing in the project windowHow do I delete them?I see no options to do soIf I delete them from the actual location in the folder an the computer, they still show but now as missing.

I have been editing puppets purchased online from electropuppet.comThe puppet will sometimes show up when I change to Record mode to check how they look when moving, but sometimes, and increasingly often, they are not showing up at all, I just have a blank scene. It is happening with different puppets and different projects. They are all working fine at first and I am not adjusting settings in Character Animator at all, only the Illustrator files. Any hints?