Questions

As above, substance crashes to desktop when importing mesh and explorer quits when trying  to drag and drop.Not much point to a program for mesh painting if you can't get the mesh into the program eh?And please don't try to say its another program conflicting, no one should need to go through and turn off/on other running apps just to get this one to work.This was an issue with with the non Adobe 2019 version that had a workaround to fix it. And the 2019 still works on this machine, but current Adobe version? Nope. Why would Adobe aquire a program and not fix a 3 year old (at least) issue that makes the program useless?  

Hello all,I just started learning how to use Substance 3D Painter.I understand that I can create geometry masks in 3D software like Maya, Blender, MODO, etc. by separating the mesh parts. I have a model from a CAD program that has vertex normals so I don't want to split polygons that may break the normals. I can assign parts to polygons in my case in MODO or poly groups in ZBRUSH, etc. They are interchangeable between most 3D software when I export them to OBJ or FBX. But I noticed that Painter doesn't recognize them as geometry masks unless I sprit the meshes. I may as well bake ID maps instead of using geometry masks so far. It could be handy Painter can read poly groups as geometry masks. Am I missing out on something? Any help will be much appreciated. Thank you.

For some reason whether I press ANY of the modifier keys I'm still getting the straight line tool which I don't want... Is there a way to turn this off? I already edited my shortcuts but that didn't do anything.

hi guys, I'm new to substance painter. I still have my problems and a few questions. maybe someone can help me? would be very grateful.I built a few simple objects to practice:I work with blender and have used some modifiers. boolean, sub div, bevel etc.I had unwrapped these objects. but then in substance painter i do not get good results of the baked maps.- I found out that I have to apply all modifiers. only then can I unwrap. Is that right?(boolean creates new faces, which are then unexpectedly placed on top at the uv map?) - I have unwrapped this part. i made a seam on this side (red one).why does the AO map and also (as seen here) the curvature map make a edge there? can i avoid it?I am grateful for any help!bye

I received this FBX from a classmate to texture for our film, but half of the UVs appear to be misaligned from the canvas, making it impossible to paint on those areas at all (either through UV or Object view). It's not a program issue as other FBXs work fine. Is there a setting she may have unknowingly missed or changed to cause this?

For a particular project (which is relatively very simple) 8K texture export is continuously crashing with temporary blackout of screen. I have updated the device driver. But still I am facing the same issue. I am attaching the log with this. Please help

Hi all, I'm trying to bake details onto my model but I'm having some trouble with generating the maps.The World space normals generate correct details, however, the tangent normal map has odd artifacts and looks pretty bad once it's imported into other programs.Does anyone know how to fix this problem?the problem persists especially around the nose with a weird dip, and around the mouth area with odd corners. The tangent map is not very accurate to the high poly model, however the world space normal map is for some reason.Any help is highly appreciated thank you!

I've gotten a 205 code error when starting the app as trial, please help me some one

Hi community. In substance painter I have applied various materials. I like the shade and reflections on my object.But when I import it into my desired software program (Bledner 3D) I notice when I set up the material nodes, its not the same like it's SP. I then need to tweek the world node to try get a match. is there a way to bake the lights, or export the materials to look as it is, when I import it into Blender? 

my texture becomes darker after i cross over a seam on my mesh 

Issue with Baked Stylizeed Lighting, this issue has been driving me up the wall for the past two hours, All my maps are fine, my UVs are fine too but when using this is my layer stack, no matter what I do this one spot will not go, it also ruins the bottom, any ideas spit ball them out  

Heya,Just wondering if I am able to write my Python plugin so that it is interfaceable via the Python console (I would like to expose some parameters to be read/writeable via console, like enable a "developer mode" on the UI of my plugin, etc.) If anyone has ideas about this or if it is just straight up not possible, I'd love to hear!Thanks!

Error message;   [Resources list Model] Icons memory budget set to 100 MB [Plugin - resources-updater] No project open, resources updater discarded  I found a post dated Oct. 2021 from another person experiencing this same error message.  That person received no reply so it was of no help in solving the problem.  I have no idea what the message refers to or means let alone what to do about it.  I need to have reliable, professional, available support for the software I use and I hope that Adobe is willing and able to provide that even to its indie customers.   Susan Meyer  

I have been watching tutorials and reading articles since around 9:00 AM to try to understand the problem I'm having but to no avail.  First I opted for a trial subscription but it crashed every time I tried to import a model.  I thought that perhaps trial subscriptions were limited to use with sample models so I upgraded to a regular subscription, but the program crashed every time I tried to import an .fbx.  I was able to open an .obj once but it crashed immediately when I tried to import a second one.  Sometimes it just crashes after opening, before I've done anything.  The tutorials and articles have only made me more confused.  I've used Marmoset successfully on several projects with the same files I'm trying to import.  I like Marmoset but Substance Painter seemed to offer far more.Computer system info:  Processor Intel(R) Core(TM) i7 CPU @ 3.60 GHz, installed RAM 32.0 GB, 64 bit, Windows 10 Home, AMD Radeon RX 6600 (8GB), Cintiq and s

Hello. I am working with a team of people and we all use adobe substance painter. Most of us are using the 2021 version, but the creative lead is using an older version and is unable to access our files.If the creative lead updates to the 2022 version, will that allow them to open files created with 2021?Thank you very much.

I just paid for a subscription to Substance Painter, downloaded it, and attempted to properly install the license. My license is #####.license.lic, not license.key as specified in the documentation however.  I can open the program and select a template but when I attempt to open a model file the program crashes.  I am not sure whether I am still opening the trial version or the subscription version but both crash when I attempt to open a model file.  If the license I have is not the correct one I need Adobe to inform as to how to locate the correct license as no communications from Adobe so far have provided it. Susan Meyer

I imported this cube from Blender with no change of its default geometry and uv wrapping. After baking the maps I found there are some errors in AO map(just like other models I imported to Substance Painter). I tried tweaking the import settings and some bake settings, still couldn't solve it. I'm new to Substance Painter, not sure if this is actually an error. But I think those dark lines are kind of unnecessary which cause extra dirt while using a dirt generator.

I'm trying to scale a set of smart materials to an appropriate scale, however when attempting to change the tile value in the fill layers, nothing is happening. This includes rotation. I have tried this with a range of smart materials and the problem appears to be persistent. No idea what i'm doing wrong, it seems to be the case with a few different models, but works with others.

Why do I get this wavy look on the edges after baking? It has never happened before and everything seems correct in the settings.Any help? 

Hi community.  I'd like some information regarding anisotropy material. I cant locate it in the smart materials, so I saved it as a smart material to use it on my own model, but nothing seems to be appearing. ( Im trying to make a control knob anisotropic reflective like the example. Any help how to go on about to achieve this?  Thank you.          

Hello everyone, this is my first post about substance, I have a question.I want to do detailed texture, and when I create a new project on substance I noticed that the limit size is 4096 pixel (but often on tutorials I see people going with only 2k), but when I export my created textures I can go over (4096, 8192), I wanted to know whats the point of exporting 4k, or 8k texture if you paint your texture with 2k pixels? Maybe it's a stupid question but there is something I don't get,Thank you in advance for any answer 🙂

Hi, I'm having a strange issue with my bake where this big teardrop shapes appear in the normal map (but only the normal map). Messing with settings like frontal/rear distance has done nothing to improve them. These shapes don't appear on the high-poly or low-poly mesh, only once I do the actual bake. Does anyone know what is causing this issue? I've attached images of the problem as well as my bake settings.

Hi therei have a strange problem when baking maps. i dont know what should i call it (maybe normal map artifact or something). refer to the pics i've uploaded you can see the reflection of the fingers on the others on normal map.I've tried more than 5 different UV's and baked one after another but all of them had same problem.all replies will be appreciated.substance painter version:8.1.2 build 1782PC specs:i5-8400GTX 1070 8Gb16Gb ddr4if you want i can provide mesh files too.

I'm developing a course on PBR materials using Substance 3D Painter.  I'm finding the tutorials offered here to be excellent for introducing most concepts. I haven't seen anything there addressing refraction maps.  I'm about to look at some on YouTube, the most recent being about 6 months old.  I'd like to ask this community though - is there something you would recomend? Likewise emissive materials, if there's anything you like for those. Thanks!

First of all, the way this forum is designed SUCKS. If you type a bunch of stuff in this field and then change the "Conversation Type" radio button above, it erases everything. Brilliant web programming Adobe. Now, is there a way to change the color or properties of the default material? If not this is ludicrous. This material shows as a glossy white material, which is a real pain the ass if your model also requires a similar material to actually be created on parts of it -- a situation I am currently dealing with, with a very complex model with a lot of small parts. I need to be able to see at a glance what has been painted and what hasn't. Yes, I KNOW I can go into "Base Color" mode, or create a colored fill layer at the bottom of my stack. But these are both inconvenient workarounds, and the latter simply adds bloat to an already large project file. There should be a way to either turn off the default material completely in fully shaded mode, or change its color to somethi