Charged after change from 7 days to 30 days trail

Question

Hello,

I was charged in 30 euros, after change my "sub trial" from 7 to 30 days (option offered when I was cancelling 7 day trial).

After accept the 30 days trial, a popup jumped in my browser (it was missing configured, cutting the message - I was using Chrome in Android mobile) saying that my next billing cycle is feb/22... ???

I dont understand this behavior. Why it is happening? I don't want to be charged because I accepted more trials days. It looks like a trap..

I just totally canceled sub (confirmation AB00734201433CES), but I want a refund of those 30 euros.

What can I do?

Thank you!

Evandro

Evandro22367945owv0 · Accepted Answer

I justsaw now..  So, problem solved.

John T Smith · Answer

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