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Participant
August 7, 2026
Answered

Hello. During registration I put wrong account name/email address. I’ve typed which doesn’t exist. The subscription I’ve paid is set to this wrong email. Could you please change to correct one ?

During registration I put wrong account name/email address. I’ve typed which doesn’t exist. The subscription I’ve paid is set to this wrong email. How I can change subscription to correct one 

 

[Personal information removed by Adobe moderator from the post and title: please don’t share email/personal information on the public platform]

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    Dave Creamer of IDEAS
    Dave Creamer of IDEASCorrect answer
    Community Expert
    August 7, 2026

    This is a duplicate post. 
    See: 

     

    David Creamer: Community Expert (ACI and ACE 1995-2023)

    2 replies

    Dave Creamer of IDEAS
    Community Expert
    Dave Creamer of IDEASCommunity ExpertCorrect answer
    Community Expert
    August 7, 2026

    This is a duplicate post. 
    See: 

     

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    David Creamer: Community Expert (ACI and ACE 1995-2023)
    ShivangiGupta
    Community Manager
    Community Manager
    August 7, 2026

    Hi @stunning_Whirlwind365b,

    We are here to help. Did you try recoveing your account following the steps listed here?
    https://helpx.adobe.com/account/individual/sign-in-and-security/security-and-recovery/cant-sign-in-to-adobe-account.html

    Let us know.
    ^Shivangi

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    ^Shivangi