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Participant
August 8, 2026
Answered

how long would it take to get a after effects or creative cloud refund back cause i did a 7 day free trial to test it out it was good but i didnt want to constantly pay for it so i canceled it but how long until i get my "refund"

  • August 8, 2026
  • 2 replies
  • 14 views

how long would it take to get a after effects or creative cloud refund back cause i did a 7 day free trial to test it out it was good but i didnt want to constantly pay for it so i canceled it but how long until i get my "refund"

    Correct answer Peru Bob


    If properly cancelled, refunds are issued within 14 days.

     

    See here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

     

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

    2 replies

    Nishu Kushwaha
    Community Manager
    Community Manager
    August 10, 2026

    Moving the thread to the Account, Payment, & Plan community.

     

    Thanks,
    Nishu

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    August 8, 2026


    If properly cancelled, refunds are issued within 14 days.

     

    See here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

     

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html