Skip to main content
stylish_Walrus28b4
Participant
August 8, 2026
Answered

I can't locate the Adobe account I never subscribed to but have been charged monthly

  • August 8, 2026
  • 1 reply
  • 17 views

I can't locate the Adobe account I have been charged for that I never signed up for/subscribed to. And, the Adobe customer service phone number hangs up every time it says to stay on them line to wait for a customer service rep.

 

    Correct answer ShivangiGupta

    Hi @stylish_Walrus28b4

    You can refer to this article to identify your Adobe charge: https://adobe.ly/4xr4bbe

    I hope it helps.
    ^Shivangi

    1 reply

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    August 10, 2026

    Hi @stylish_Walrus28b4

    You can refer to this article to identify your Adobe charge: https://adobe.ly/4xr4bbe

    I hope it helps.
    ^Shivangi

    ^Shivangi
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices