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stylish_Walrus28b4
Participant
August 8, 2026
Answered

I can't locate the Adobe account I never subscribed to but have been charged monthly

I can't locate the Adobe account I have been charged for that I never signed up for/subscribed to. And, the Adobe customer service phone number hangs up every time it says to stay on them line to wait for a customer service rep.

 

    ShivangiGupta
    ShivangiGuptaCorrect answer
    Community Manager
    August 10, 2026

    Hi @stylish_Walrus28b4

    You can refer to this article to identify your Adobe charge: https://adobe.ly/4xr4bbe

    I hope it helps.
    ^Shivangi

    ^Shivangi
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    1 reply

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    August 10, 2026

    Hi @stylish_Walrus28b4

    You can refer to this article to identify your Adobe charge: https://adobe.ly/4xr4bbe

    I hope it helps.
    ^Shivangi

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    ^Shivangi
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