Questions

Hi,   I often embed graphics from creative cloud libraries when sending files to print. When i embed these graphics, affects like drop shadows turn into embedded images from creative cloud libraries.   Is there a way tro prevent this?

Hi, hope someone can help guide me with this? When Covid hit I had to give up my PS subscription when it came to renewal but luckily, being a part time studio photography lecturer, when the school went online they gave all teachers access to the suite. Great. One less expense with the salary cut... Except that it meant using my work email to login and now I can't access my old Behance portfolio, it'll only let me create a new one but I have messages and connections on the other I need to access. Anyone know if it's possible to link it, and how, or do I need to wait until I can afford it again to get my old Adobe ID back for login? Many thanks!

Hi All,  I am having an issue with Creative cloud Desktop app where it keep opening, If I exit it it reopens on my screen a few mins later, tried ending all adobe tasks on task manger, and it still reopens. Every time i exit full screen if watching a video for example, CC desktop app opens on my screen, It will not go away!  To Clarify this is not a startup issue, this issue occurs when pc is running. please see replys for further clarification.Any help with this would be great. thanks 

I spend half of my week in the office and the other half working from home. I've been using CC to store all of my files between both locations and it's been working fine up until this week. I'm in the office today and need to finish files I worked on yesterday from home...but they are not showing up in Creative Cloud even though I uploaded them yesterday from home. 

Hi, I was wondering where I can apply for the adobe certified expert certificates?

I thought I was a subscriber to the app.  Just wanting to know if I have to download all 25 presets again or if I can recover them?

Cannot update apps, cannot uninstall CC app without uninstalling all the apps first. Everything else works just fine on my machine.

Hello, the community experts have my permission here to repost to the correct community should this not be the proper posting place.  I am a beginner with your various Spark applications.  I really feel like I have way too many questions for one post, so what I am doing at this point is asking a Spark expert/community manager to please private message me back.  I ask also in part because I am hearing impaired.  I am still in the process of updating my profile.  I am attaching a picture of the Adobe package that I bought.  First, in which app can you create a webpage and format a custom URL?   Thanks. ErikCEO

Good afternoon!For my study, which starts in September, I need Adobe (Illustrator, InDesign, Photoshop, so Creative Cloud I think?). Can a Macbook Air handle this? If not, which Macbook is suitable? Thanks in advance!

The Topic is Creative Cloud 2020Ever since creative cloud automatically updated premiere has slowed significantly and the memory pressure on my system is crippling...has anyone else been having problems since creative cloud updated? any suggestions?       

I have a Spark page that I updated from a previous version (used to have a different name). When someone opens that Spark page on a new tab in a browser, the title on the tab is from the older version of the file instead of the current information. The rest of the information is correct (the link has been updated and page reloaded) except for the minute detail of the tab heading being incorrect. Could someone suggest a solution? Thanks

Does Behance still send out their email newsletter? I used to get approx. 2 per month, but have not received one for many months.Thank you, Loungers

hello, How I can directly print a label without showing this photo below, Code: function printAllo():void{var printNote:PrintJob=new PrintJob();if(printNote.start()){try{var pageSprite:Sprite =new Sprite();addChild(pageSprite);pageSprite.addChild(tickett2);printNote.addPage(pageSprite);printNote.send();removeChild(pageSprite);}catch(e:Error){trace("ERRR"+e);}}}  

So i've edited photos on my desktop and uploaded them to creative cloud.   When i go to the creative cloud on my iPhone to download them, the file size is showing as 'Zero KB' and when i go to download them it loads for a second then says 'Unable to completed the request'. I've literally just started using this software and i'm not impressed at all. 

When I try to edit a file, I get the edit box.  But when I click for the cursor,I don't see a cursor so I can type my changes.

hi, I recently purchased an Adobe Rush membership.  I pay $10/month.  Creative Cloud came as additonal software, and I have uploaded it.  But my video projects that I have completed in Rush don't seem to be uploading into Creative Cloud.  Is there something I need to do to make sure all of my assets and projects upload into Creative Cloud?  Also, do I need to buy another membership to access and use Creative Cloud?  Or does Creative Cloud come with Adobe Rush?

I just started using the Cloud Storage I got with the Photographers Package, the first time I uploaded a folder one shot would not sync. message said there's a 1 GB limit on a single photo, is there a way around this limit?   It won't work for me otherwise.ThanksChris 

Hi,I just unsynchronize my Surface Pro from Creative Cloud. I don't have enough space on my hard drive. But I don't find a easy way to download files from the Creative Cloud.I guess the better way I found is to connect to this page : Adobe Creative Cloud (assets.adobe.com/files)BUT the only option I seem to have here is to download each file separetely which is... quite boring.Is there a better way too navigate and download my files / multiple files / folder on Creative Cloud ?ThanksSimon

Hello,I have a CC account for two computers. I use it on mine and my daughter's. I use it for work so my CC files are work files. She uses it for school and has separate files. I don't want my work files syncing with her computer. Can I separate the two sets of files so that my work files are independent from her Cloud. I turned her syncing off, but I worry that if it gets turned back on and I delete my files from her computer, all of my work files we get erased. Is there a way around this. Thank you.

On a recent windows update, the  App that shows what products you have and lets you update etc has disappeared from my PC screen. Can anyone advise where it might be located in the Adobe program files where can it be located? Thanks.

Bonjour,Suite à mauvaise manip, j'ai dû rebooter mon compte et j'ai perdu tous mes presets et fonctionnalités.Savez-vous comment faire pour les récupérer ?! 😱Merci !!

Hello,  I am trying to create my portfolio but I have some problems with the masthead... I just have an iPad so may that's why... but the size of the image I put for my masthead is not the same in the "edit page" and in the "preview page"... Is this normal?So I need to try like randomly to get what I want.could you help me please?

hello to the community,I am currently building our new site.I started on the theme Hegen by looking at this portfolio:https://goodog.tv/As you can see on the home page this portfolio uses video as the cover image. I didn't find the solution to put a video as a cover image. Can you help me?Thank you for your feedbackMacviv

My website (danezralang.com) was built in an Adobe Web Builder application (Muse?) a few years ago. From that time forward, I believe my site is being hosted through Adobe as part of my Creative Cloud subscription. Is that correct? 

Has anyone noticed recently that when you think Creative Cloud will open when you startup your PC & that includes logging you in, that it really doesn't? I've been having this problem lately. When I go to launch an Adobe program, it then asks for my username and password which shouldn't be the case. I have Adobe set to launch when Windows starts up.  Oddly enough, I am having a similiar login issue with other problems. I'm beginning to wonder if it's the recent Windows Update I installed, but that's another can of worms I don't want to get into.