Questions

Im trying to pick up adobe portfolio customised designing using theme.  I recently saw one of the adobe example portfolios that I was experimenting with. However this genius, she create the page content to stretch completely across the webpage. I spent hours on this, and I still can't figure out how she managed to go around the theme and customise that.  I've attached the screenshot that shows the cover page, stretched and all turn to blue upon hover. DOES anyone know how to do that on ANDREAS theme? please help me! https://kirstenschaefer.myportfolio.com/

How to recover my password

Hi All, I'm currently using a multi drive setup on this PC, with the first SSD containing the OS files, with the secondary HDD containing photos/videos/downloads/dump files etc. Very late last night I installed a M2 Slot NVME SSD purely for Adobe CC (installed on the default C:/) and great, it worked perfectly. I was able to get all my applications installed last night on to the NVME SSD with no further issues. I played around with Photoshop and everything had worked as intended - saving all my files on the new NVME SSD by default. This morning I noticed that I made the Scratch Drive (set as the NVME SSD) however with my OCD and trying to keep files as neat as possible - I noticed by default by that all the temp files/random dump files are saving directly into the new NVM SSD without any folder redirection. I tried my best to find any relevent 2020 forum posts that might suggest to change the cache folder location for these files to dump in however I did not find any option i

Hi,Having some real trouble with CC sync at the minute.Despite the fact that the app says it's syncing, no matter how long I leave it, nothing changes. I have another machine which are keeping up to date, but this one is just hanging.I've done the prescribed 'close all adobe apps, update to latest version, delete the OBDD files, reboot, restart, etc  but it still hangs.Can anyone help?ThanksNickMac El Capitan v10.11.3 Mid 2014 Retina Macbook Pro2.2GHz Intel core i7 | 16GB RAM

I like to keep Cloud storage in sync. It's the biggest storage I have to back-up my files besides my portable hard-drive.However, when I delete a file from my computer, or move it to another folder within the CC folder, Cloud Storage will download it right back to where it was. Is there any way to stop it from doing that?  Thanks for the help! 

Please tell me how to download adobe photoshop CC 2019 on external disk. Thank You

I have a new PC and trying to keep my files better organised.  If ITURN OFF the cloud sync option and then delete the files from my local hard dirve will they remian intact on the cloud? If I then generate new work within the creative cloud folder locally and then turn the sync files option back on will this sync the folder or will it update the cloud folder. The difference being that a sync would make the cloud folder an exact duplicate of the local folder and an update would add the new files and leave the existing files on the cloud.

Hello everyone-   I need some assistance creating new documents for our small clinic.  What we are wanting to do is to convert our WORD and PDF documents into fillable forms that can have a signature field on each of them where the patient can sign with a mouse and from there the form (once completed) can be saved and then emailed (a button placed on the form?) to the front desk for upload into the patient's chart.  Is anyone willing to take me through this process or do a short training with me for some small compensation or assist me with setting up this process?     I am willing to buy licenses for all of our managers so they can manipulate forms and create new ones, but I do not think I need to buy licenses for every employee as they will just be using the forms for patients to sign and fill in and then email the completed used forms to our front desk.  Please email me at (Email address removed by Moderator) to assist.  thanks!

I recently signed up for a trail subscription to Adobe Acobat DC, but I haven't been able to figure out a way of properly sizing a PDF photo image into the text of a standard, two-column manuscript. Please suggest the steps I should follow.

For very long I'm seeing this message "Getting storage information" in the creative cloud app.I even tried Signed out and in again. Still, I see same error. Does anybody have this issue?   

I have the frightening effect that all my local data in the creative cloud folder (main pc) has disappeared. The data is still in the cloud itself and on a second computer, but on my main computer the corresponding folder is completely empty. Of course I have already checked all settings, stopped and restarted synchronization etc. But the local data is still missing. I will try to define a new target for the synchronisation folder an synchronize the new folderBut the question is...how did that happen. Does anyone have an idea how this could happen. 

I have the AdobeIPCBroker constantly running in the background, and taking up 98% CPU at all times. I un-synced Creative Cloud, and nothing changed. I logged out of creative cloud, and nothing changed. I closed all of my running Adobe applications, nothing changed. I moved the IPC software folder to the trash and emptied the trash, nothing changed. It's still running in the background at 98% CPU, effecting my battery life, and causing a potential security concern! What on earth is going on here?And from what I can discover, the purpose of the IPCBroker is some vague communication and syncing purposes (from your computer to Adobe, and within your Adobe apps), but does not seem essentially important. Especially while I have all of my Adobe apps disabled.

I want to cancel my subscription, I am likely to restart it again in the future. When I restart it I would like to continue from where I am today.  From what I can tell I should be able to download the catalog along with edits.  I know I can't use lightroom CC while I don't have the subscription.   What do I need to do before I cancel to take a backup of my photos and edits? What will I need do when I re-subscribe to restart from where I am today? Thanks

Hello there!!! I have a question, why my adobe creative product 2019 it’s not working. My membership is over but I wanna work with the 2019 edition!!!

Hi Team, I am integrating adobe analytics to my react native app using node module. Refeence Doc: https://aep-sdks.gitbook.io/docs/getting-started/enable-lifecycle-metricsNode Module: https://aep-sdks.gitbook.io/docs/using-mobile-extensions/adobe-analytics I am getting below message in android catalog and i am not able to see any analytics details. Can you please help on this? 1. D/AdobeExperienceSDK: AnalyticsHitsDatabase - queue - AnalyticsExtension hit queued ()2. D/AdobeExperienceSDK: AnalyticsExtension - track - Queuing the Track Request3. D/AdobeExperienceSDK: AnalyticsHitsDatabase - queue - AnalyticsExtension hit queued 4.D/AdobeExperienceSDK: AnalyticsHitsDatabase - kick - Failed to kick database hits as Database not ready5. D/AdobeExperienceSDK: AnalyticsExtension - waitForLifecycleData - Lifecycle timeout has expired without Lifecycle data6.D/AdobeExperienceSDK: AnalyticsHitsDatabase - kick - Bring Analytics tracking onli

Hi All,  Anyone else missing the file sync icons in macOS (Mojave). CC seems to be syning fine just have now feedback in the system i.e. Creative Cloud icon on the folder or sync and tick marks on folders and files. It also appears the Finder extension is missing as well, usually toggle this on and off the fix this issue.  Have run the repair option plus downloaded and installed a fresh copy from the interwebs. Guessing this is a bug being worked on but would be nice to know if I'm not the only one. Cheers, Stephen

Hey all,I opened my Creative Cloud in order to use Illustrator and Photoshop, but I get Error messages like:"We can't verify your subscription status", or "Libraries sync error".I don't know if these messages are connected to each other, but the bottom line is that I can't use my Creative Cloud 😞  If someone had similar problems and knows how to help me, please reach out and talk to me! Thank you so much, Liri.

I cannot share my project's link in Adobe XD, the message appears: An error occurred. (Error 44:63). My file is only 16.5mb, my internet is ok. What is the solution? Não consigo compartilhar o link do meu projeto do Adobe XD. Ocorreu um erro. (Erro 44:63).Meu arquivo tem apenas 16,5mb, minha internet está ok.Qual a solução?

Hi there, I get a perpetual loading screen when I try to access Files -> Cloud Documents in Creative Cloud. I've tried logging in and logging out, restarting my browser, trying it in a different browser, etc. Is the service down? I'm encountering the same issue on multiple accounts.

Hi All, I recently had to restore all my CC files to my external hard drive I have been using for the past few years with no problems. All 300GB synced and are showing in the folders. However, for nearly 3 days there syncing circle has been spinning with the message Synced Files: 35 of 35. It seems to be the same 4 folders that keep re-syncing as these are the only ones where the dates keep updating. All other folders have the date from a few days ago. I have tried all I know! From re-naming/removing those folders to changing the core sync folder name (that worked in the past for me once). Plus deleting some files from that folder as per a forum post. ANY help or advice would be massively appreciated! Have tried 3 different people from the online chat with no luck. Machine Info: Brand New MacBook Pro running the latest software.Regards, Chris.

On 5/4/2020, I discovered that I had lost files from many folders on Creative Cloud. By 5/5 many of these files had been restored. However, I am still discovering files that are missing. Is there some way to restore those as well? Thanks,  Jason

We are using AEM 6.4 .May I know where we need to verify session time out time ? Some time session stale related issues we are facing in IE11. Some times we are unable to reproduce.    Thank you Advance.

So, I have literally tenth of tousands of files in the deleted files of my creative cloud storage, taking up all the space (they where created by a blender autosave function I think). Problem is, due to the cheer amount of files, I cannot get rid of them, because if I try to remove many at once the webpage just become irresponsive and useless. There is also no "delete all" button for some reason (thx adobe I guess, looked it up there used to be one in the past but it got removed) so I'm kinda stuck with those files. Any suggestion to get rid of them ? Ty for your potential help !

HiI recently installed CC on my new laptop and everything synced fine, but after a few weeks it then stopped syncing and is stuck on "synced files: 1 of 1318 files"I have tried pausing & resuming sync, quitting and reopening CC, restarting my PC, doing a system restore on my PC, uninstalling and reinstalling CC, quitting CC and then deleting the .db files then reopening, repairing the program via windows installer, and signing out and back into CC. Nothing works, it appears to just be stuck and now isn't syncing at all. Help.

Greetings, This is a subject that has been around for many years. Some have suggested different solutions but these do not help. I havent seen one response from an Adobe Support techician/engineer that has made sense or has worked.Please Adobe can we get a solution, listen to your users this issue is extremely frustrating, I have a new Dell G5 laptop with an Intel i7 CPU, 16Gb Memory, SSD running Windows 10 PRO 1909."Core Sync.exe" will use up all the CPU cycles for 30 to 35 minutes at startup. During this time the laptop is barely usable. After a few hours the "Core Sync.exe" will kick off again, causing the same situation as at start-up. The Laptop becomes very hot during this time. As stated above I have tried the different suggestions by various users but these have not had any impact on "Core Sync.exe" at startup or later. I tried an uninstall. Removed everything then ran the Creative Cloud remove tool. After that I looked for folders in "Program Files", "Progr