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paulinef16142982
Participant
March 27, 2015
Question

Can't open ebook as getting error "AR could not open URL link (3).acsm because it is either not a supported file type or because the file has been damaged" even after loanloading a new copy of Adobe Digital Editions

  • March 27, 2015
  • 1 reply
  • 460 views

Can't open ebook as getting error "AR could not open URL link (3).acsm because it is either not a supported file type or because the file has been damaged" even after loanloading a new copy of Adobe Digital Editions

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    1 reply

    Dominic Michael
    Adobe Employee
    Adobe Employee
    March 27, 2015

    I think the URLLink.acsm file got associated with Adobe Reader, can you please try opening it using Adobe Digital Editions?

    1. Launch ADE
    2. Select the menu item File--> Add to Library
    3. Navigate to the URLLink.acsm file location
    4. Choose the file type as "Adobe Content Server Message (*.acsm)"

    5. Select the ACSM file and open it.

    or Right Click the URLLink.acsm file and open with Adobe Digital Editions.

    Hope this solves your problem.