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March 17, 2016
解決済み

I can no longer open library books on my kobo due to adobe id error - can you help please?

  • March 17, 2016
  • 返信数 4.
  • 1681 ビュー

I've been downloading library books from overdrive and using digital editions to transfer them to my Kobo glo with no problems at all until now - I now get the following error:

"Oops! This document couldn't be opened.

This document is protected by Adobe Digital

Rights Management (DRM) and is not

currently authorized for us with your adobe

ID. Please sign-in with the authorized Adobe

ID and try again."

I have tried everything that I've seen on these forums and other website including - returning the book and trying another, erasing authorisation and resetting, restoring my kobo to factory settings and starting again and I'm still getting the same message.  Any other suggestions on what to do please?

    このトピックへの返信は締め切られました。
    解決に役立った回答 Nanaky

    Try this: https://forums.adobe.com/thread/2103199

    返信数 4

    Nanaky
    Nanaky解決!
    Participating Frequently
    March 18, 2016
    rutha16860567作成者
    Participant
    March 18, 2016

    Thank you Nanaky - going back to the older version of ADE seems to have solved it.

    Nanaky
    Participating Frequently
    March 21, 2016

    You are welcome.