Questions

Llevo un proyecto hace unos días, casi a punto de terminar, todo se torna negro menos el fondo, lamentable que adobe cobre por programas defectuosos, creo que ya debemos buscar alternativas más economicas y confiables

While working and importing a file it always freezes. Even whem at staing it freezes, Had to Start diemntion 2-3 time to get it working...Needs some explanation.ZAK

Dimension crash after importing other 3d file

This has been posted by someone else but with no reply. This is literally stopping me from finishing work for clients. I've attached the error log. 

Greetings!I had this issue for years now, but now decided to address it here: when I have a 3d model, for example a paper packaging from Dimensions library, and put a decal on it, I can never rotate it so that is aligned precisely with line of the horizont, or an edge of a packaging. Whenver I rotate it with a little handle for rotation the step is too big, even if it is just 1 number up or down. Is there a shortcut maybe to hold a key and make rotation more precise?                Like here, 3 degrees is almost there, but still not exactly the same level, and I cannot do fractions to fine rotate it(

Why are the files getting corrupted or crashing after Adobe upgraded Dimensions? Its one thing to desire people pay more for the Adobe Substance Suite, its another to heckle them constantly and crash their file. 

Hi to all,I have installed the last version of Dimension (4.0.2) and now have a problem to open my .dn files, it cant be opened. I work with MACPRO with Intel Xeon W12 core CPU and AMD Radeon Pro W5700X 16 GB GPU.Someone have the same problem?

 I just start dimention and I am unable to find those shapes that people used it there tutorial, do you know why? I just have the splash ones 

Hola, ¿por qué al renderizar mi escena final en el formato PSD, en Dimensión y al abrirlo en photoshop, ya no me aparecen las capas adicionales de máscara ni tampoco el fondo separado?gracias

I duplicated the comp to make an alternative version and renamed the files in Finder. after renaming the files I launched one of the files to open and Dimension was not able to open the file, please help

Jambo!What is the proper way to create soft drop shadow edges instead of razor-sharp ones?I seem to remember that in versions 3.x there was a »Cloudiness« ruler to do that, but that was available for »Sun« light only?So how to do that in case of »Glow« light sources, with version 4.0.2?Thanks

How do I add a line break in 3d text? I like it to be one element, with 2 lines of text. But all my text stay on one line. I use to be able to do this, but something changed.. Is this still possible?

I licensed a model of a french door (link to the item below) but when I try to import it into Adobe Dimension I get the following message (after that given as the title of this post):"To help diagnose the issue, please describe the issue on the forum and attach any files to help troubleshoot"- Nothing much extra to describe.  Other models import without problem.  I purchased this as supposedly 'optimised for Dimension' yet although I see the Model in my library (left hand panel under assets), when I try to use it the error message appears.  Same message when I try to import it drecly from my downloads folder.  There is not enough information provided to me, to allow me to provide more here. https://stock.adobe.com/uk/3d-assets/french-door/219873476?prev_url=detail

Hi, please add some basic modeling tools here in Dimension!  Like, cut and merge, bevel, extrude, and curve pen. 

Hello, big fan of Dimension and just discoverd the updated version. Only gripe so far is saving my work. Had a look for duplicate posts, but no luck... Whenever I hit Save, rather than just saving in the background, it pulls up the 'Save As' pane, and eemingly have to overwrite the file each time? I don't see options to change in the File Handling settings? Any help would be much appreciated! Thank you.

I've used Dimension since it was in Beta. I've used it in my corporate job at least a few times each week since around 2020. Sometimes I want to grab something I built in another Dimension file, so I just import that file. Usually I make sure there's not a ton of random elements or hidden things, but it never caused a problem before the latest update. No I cannot import even the simplest DN file into the current one. I'm attaching the log from the failure.This is a pain in the rear because it means if I want to combine elements, I have to re-import them all. If they are exported Illustrator extrusions, it also means I have to re-arrange them all. This is time consuming and a real problem when it comes to consistency. 

The program is frozen and not working.Can't click anything. Please refer to the attached link for the video showing the issue with the program.https://we.tl/t-7zhVuzmAG5

The program is frozen and not working.and I can't click on anything at all, not even close the program. Please take a look at the video I sent.Thanks!

[Dimension 4.0.2, Windows 10]Hi there!When adding another light source to a given scene, the overall brightness in that scene diminishes drastically. I sense that this could be connected to the multiple usage of modified »Glow« materials. Nevertheless that seems to be a bug to me.The log files created literally contain ten thousands of »Lantern Parameter Set« error lines ...Cheers

Hello,- Dimension version 4.0.2 - Mac 13.6.8 (15" 2017) (Maybe downgrade version is the solution here) When I move a saved camera, Dimension automaticaly overwrites its position.It's important to be able to test new pov before we decide to overwrite them. regards

Using the new Dimension, but not a newbie with this app - giving the outer wine bottle glass a color green, but it stays clear. It's already called 'glass material', but when I click on the new glass material and select green, nothing happens to change it - in the old version, it would take whatever color you selected. Screenshot attached showing green selection that doesn't work. Thanks for any solution/suggestion.

I don't know what is happening, the program opens, but i can't open any file I've created in the past (either it was created las week or 3 years ago).This is happening not only in my computer, but 3 of my coworkers tried it and it's the same thing. It never opens the file.

Hi There, after spending 18 hrs working on a project, but now I can't open it. Attached is the log form. Please Help.

Since the update it´s impossible to import models that have been created and saved in the older version of dimension into a scene. I have opened each model in Dimension and updated it to 4.0.2 and saved it since I thought it was a compatibility issue. I´m on Macbook Pro. When I create a new scene and want to import model(s) I get the notification that Dimension needs to be restarted due to an error, I am pointed to a protocol and to post in the forum.Since I have stupidly updated all the models, I cannot revert to an older version of dimension either to be able and get any work done. I hope this can be fixed asap, I have tried restarting and uninstalling + reinstalling, reverting to older version etc.

Hi Team, In Adobe Dimension, I cant possible to insert image on material as showing in attachment. Please help me  ThanksJamsheed