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manuelr33574308
Participant
August 18, 2018
Question

Changed my Creative Cloud Files to download to a different drive but it still goes for the first drive?

  • August 18, 2018
  • 1 reply
  • 235 views

I want to start using my other drive built in to my laptop, 😧 drive (C: drive storage running out but it has important work and a smaller storage than 😧 drive) the problem is even though in my preferences I set all future installs of Creative Cloud to that drive, it fails installation because it tried installing on C: drive which can't fit it, even though I set it to go to a folder in my 😧 drive. How can I fix this?

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1 reply

kglad
Community Expert
Community Expert
August 18, 2018

uninstall the apps you don't want in their current location (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html)

then with the CC application opened, choose the 3 dots in the upper right corner and then choose Preferences.  in the preferences panel select Creative Cloud and then look for the Install Location drop down (https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html) to change the install location.

install to the new location.

[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

manuelr33574308
Participant
August 19, 2018

I've already done this as I've mentioned. I want to install a program to the D drive and it won't allow me to even though I have already changed my settings in CC to make all new files go to a folder on my D drive, they just automatically go to C drive even though I have everything set for the D drive.

kglad
Community Expert
Community Expert
August 19, 2018

do you have a windows computer?