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재민한69550904
Participant
July 4, 2019
質問

hi plz help me [Thought Cloud plan had been cancelled but just got charged again today]

  • July 4, 2019
  • 返信数 1.
  • 162 ビュー

Hello, I am a student who is currently attending the second grade of high school. I bought a plan for 20,000 won, but it says it was canceled, but it didn't work. I thought it was canceled, so I didn't use it even once, but I'm embarrassed to see my bill today. Please answer as soon as possible. im korean

このトピックへの返信は締め切られました。

返信数 1

Abambo
Community Expert
Community Expert
July 4, 2019

I'm sorry that you are experiencing these problems, but all payment issues need to be solved by Customer Care: Contact Customer Care .

If, however, after contacting customer care you still are in trouble, update this with your case number and we will see if staff can look into this.

ABAMBO | Hard- and Software Engineer | Photographer