Questions

Bonjour Je voudrais retrouver mon ancienne version de lightroom , tous mes presets sont dessus, mes dossiers... A la mise à jour de l'abonnement une nouvelle version de LR se charge mais je n'ai plus rien dessus.Je voudrais retrouver l'ancienne mais j'ai un message me disant que je ne suis plus abonné alors que oui. Comment faire HELP ! merci 

Bonjour,J'ai systématiquement "Échec à l'installation" pour la mise à jour 22.4 pour Photoshop.J'ai procédé à une réparation avec "Creative Cloud Unistaller" qui s'est très bien déroulée. Téléchargement et installation sans problème, Donc, je n'ai aucun problème de téléchargement ou d'installation.D'ailleurs, j'ai désinstallé Photoshop à partir de l'interface "Creative Cloud" puis relancé l'installation. Échec comme pour la mise à jour. J'ai donc demandé la version précédente (22.3.1) qui s'est téléchargée et installée sans problème. J'ai donc retenté la mise à jour, sans succès.Je vous joins deux captures d'écran.Pouvez-vous faire quelque chose en considérant que ça ne fonctionne pas que pour la MAJ Photoshop ?Je vous remercie.Cordialement,Patrick.

When using Photoshop and Bridge I was frequently asked for my log in details. I eventually managed to find a telephone number for Adobe.I was informed that to avoid constantly logging in I should open each programme, go to the 'Help' prompt and close each one manually. Then go to Creative Cloud and open each programme. This should cure the problem and allow normal closure and opening of each programme.We shall see!

Hi I just want to know that whether can I use adobe apps on my site. I am working on different apps on my site and also provide <link removed-kglad> apps to the users. Guide me if I can use these apps on my site or not? Thanks

Hi,I purchased CS6 a couple of years ago, and have been running it on my iMac which runs Mac OSX 10.8.I am thinking of upgrading to Mac OSX 10.12 (Sierra), and I am wondering if CS6 is compatible with this operating system?Any advice would be greatly appreciated.Cheers.

its showing the application iwas unable to start correctly (0xc000007b). click OK to close the application.        adobe illustrator, adobe indesign, and adobe photoshop.

Hi all, Can't install any Photoshop on my Mac, latest 2011 and OS Yosemite 10.10.5. Is there any link or website to download and install? any version oldest or...Looking forward to hear for the solutions Thanks

I would like to install photoshop on mac with the operating system big sur  but my file system is APFS formatted (case sensitive) and it won't let me install it, what can I do?

Bonjour,Depuis plusieurs jours à l"ouverture de l'appliction Creative Cloud, je reçois l'avertissement qui figure sur la copie d'écran jointe :Par ailleurs il est impssible d"ouvrir les applications installées à partir de Creative Cloud.Que faire ?Merci.

Bonjour à tous, J'ai souvent ce problème de chargement je ne sais pas quoi faire? J'ai une mise à jour de Photoshop que je n'arrive pas à faire?Merci de votre aideBonne journée 

I tried installing the LDD on my laptop for school requirements. But, it is not installing. I tried clicking the installer several times but to no avail. At first, it showed an error that it's not installed correctly and whether I liked to reinstall it correctly or not. I chose the former but it just suddenly closed on its own. tried again the latter but it also closed on its own. Then try downloading again the installer. Didn't show an error again but just closes itself. I badly need it for school. What should I do?

Bonjour,Le chargement de mon creative cloud desktop est très lent et après au moins 3-4 minutes de chargement il m'affiche quitter ou réparer. J'ai essayé réparer à plusieurs reprises mais cela ne fonctionne pas, le problème reste le même.J'ai essayé le programme cleanertool de adobe mais sans succès, lors de la réinstallation du creative cloud desktop, le programme s'affiche normalement mais lors du redémarrage de l'ordinateur, il recommence à être lent et arrive de nouveau sur quitter ou réparer...Merci pour votre aide. Carlo S.

OS:  Android OSIssue:  An update from Adobe XD was not working.  So I uninstalled Adobe XD on my Samsung Android mobile device, using the inbuilt uninstaller.  Now I can not install a fresh copy of Adobe XD.  It just won't work.  I need it in order to view as close as possible the actual mobile experience on Android mobile.  Help - what can I do?  (p.s. I see help topics to unsinstall/reinstall for desktop, but nothing on mobile)

Hi, I recently updated to Illustrator 21 and Photoshop 21, but find that both apps freeze at the loading stage or screen. One time, Illustrator was able to get past the loading window, but froze again once I selected an .ai file to open. I had to keep force quitting both applications as they were stuck for so long. How can I fix this? I need to work on projects asap but cannot get anything to work.

I bought new Hardware. MSI GP66 Leopard (CPU I7 10750 an RTX 3070 16 GB Ram)its awesome how fast the hardware is and the display of the laptop is so much better than my DIY Hardware stuff.But when i install the adobe cloud the hardware becomes very bad. the taskmanager is full of adobe stuff. the voltage and watt usw. raises more than double.its hard to create just a poster in Indesign.  is it because adobe forces me to buy a Mac? ^^ there the software works often very good.i try to  use open source instead. blender is great also in preformance. also on older cpus.i am addicted to adobe because of my job.  what must i buy to have fun with adobe again? is it possible to deactivate some functions i never need? it cant get a feeling of creativy with adobe anymore. 😞  Please Adobe publish your software for Linux!!! we are in a century of MediaInformatics. I dont need a system that just run on apple clouds or else. I need just m

Hello I recently got a new pc and have the Adobe Suite CS3 on CD my new pc has no DVD drive is there a client I can download to put onmy pc and use my key on it?

Bonjour à toute la communauté. Bon, hier, j'ai eu un souci pour installer la maj 22.4 de Photoshop, mais ce matin nickel, ça s'est installé, en revanche, l'application Creative Cloud plante complètement (CF screenshot). J'ai réparé 3-4 fois, réinstallé l'application 2-3 fois aussi, mais rien n'y fait, ça plante, ce qui est assez gênant, puisque j'utilise PS, LR, AI, ID, AE et XD, donc j'ai impérativement besoin que ça fonctionne. Je n'ai pas non plus la possibilité de désinstaller l'intégralité de mes applications puisque je n'ai pas la fibre, et je n'ai pas franchement le temps de passer 5h à tout re-télécharger. (Je suis sur Macbook pro 15" mid 2018, OS 11.2.3 (big sur) ). Si quelqu'un peut m'aider... Merci d'avance. 

Does the two device limit for a licence subscription include a phone or iPad? As in, can you have it installed on a Desktop, Laptop and an iphone/ipad, or is that considered to be a 3rd.

Bonjour, J'ai fais les mises à jour de la cloud hier. Indesign, Illustrator marche mais photoshop a un gros bug. Il m'ouvre une image que je ne vois pas (juste en zoomant et dézoomant mais ça vibre) je peux appliquer des retouches sans voir l'image mais je ne vois pas le visuel. A côté de cela j'ai sans arrêt des messages d'erreur de la Creative Cloud (voir capture jointe) j'ai beau réparer, réinstaller rien ne marche. Pareil quand j'essaye de réinstaller la version photoshop avant la 22.4 rien ne répond. D'autres ont ce problème? la plateforme d'aide étant fermée à cette heure-ci. Merci  

I have a Lightroom 6 I bought in store long time ago and I had to change my Windows computer - Changed motherboard, reinstall windows etc.Unfortunately my license does not work because it says I already activated on that license 2 devices and I cannot do anymore. One was the computer I simply upgraded to new windows and reinstalled windows.I tried help with adobe, but they simply will not help clients of legacy box versions at all.Is there a way for me to still activate it?Or was it money thrown to thrash?

Hello,Trying to install PSE 21 stops after activating installation from the gray window and after a short while a white window appears, the DVD-station stops spinning. I already uninstalled my PSE 13, removed the PDApp or renamed in -old by other attemps and tried to install PSE 2021 again. Up to the white screen....  I've been busy with this all afternoon and I'm frustrated that Adobe makes it all so complicated. For even help isn't easy to find. All my hope is now on the community...does anybody have a good idea to make it work?My taskmanager (W10 64 bit) shows each time a 32 bit installer is activated?? I closed them all and started all over again without succes...So HELP Leo

Would anyone be able to tell me how I can install any application in Compatibility Mode? I am unable to install any single application because of restrictions. I am waiting for solution.

Hi guys, I have been having this issue for the last two weeks at least and as a i need to update adobe xd and photoshop is getting quite annoying this problem. 

I am on a Macbook Pro, macOS High Sierra, and, looking at the Activity Monitor, I have noticed that Adobe Desktop Service uses more than 220 Mb of memory. This cannot be right! I am also utterly confused by the plethora of other Adobe processes running, such as CCXProcess, Creative Cloud, Adobe CEF Helper, CCLibrary, Core Sync, Core Sync Helper, AdobeIPCBroker - and these are only the ones that I could spot easily.What I am trying to find out is:1. Adobe Desktop Service using so much memory can't be right. Why is it using so much, what is it anyway, can I shut it down and how?2. Are all the other Adobe processes really necessary? Which ones can I terminate and how?I know this has been discussed before but I could not find anything recent and what I could find neither made much sense nor were the proposed solutions workable. (I am not a great fan of "try uninstalling, re-install and see if this solves the problem".)So, if anyone has any useful input ...Oh, and if someone from Adobe shou

Any ideas? I recently clean installed Windows 10 21H1 after it screwed up.  Went to reinstall creative cloud and it always fails at around 6.8% with error code 1. I have deleted everything related to adobe on the computer, all files and used the creative cloud uninstaller which also says "uninstalled with an error" but fails to tell us what that error is. Do I persevere or simpy stop subscribing to CC? There is nothing wrong with my internet connection and things still fail when I turn of firewalling and anti-virus.