Paid PS keeps going to trial [Edited for clarity]

If you having trouble of trial issue you can follow these steps in order to trouble shoot it.

Mac

1) Close all adobe related processes in activity monitor (Creative cloud, Core sync, CC library, services for adobe desktop app, adobe desktop service, Adobe IPC broker, AAM updater)

2) Navigate to following locations and assign the current user full permissions to adobe folders. To navigate click go from menu bar at then click goto.. type /Library/application support/   and click go.

3) To assign the permission right click on adobe folder and click Get info.. A property window will open. Then click on lock symbol to enable editing. Then click + sign to add your username. Then change read only to read and write. Then click gear symbol at the bottom and click apply to enclosed items and click ok.. Proceed to next step then.

3) Navigate to following location /Library/application support/adobe and Delete Slstore and slcache .

4) Navigate to ~/Library/application support /adobe/oobe and delete opm.db

5) Download the adobe cleaner tool ( Use the Creative Cloud Cleaner Tool to solve installation problems )to fix the host file issue or you can Navigate to /etc ( click on go option from menu bar> go to folder and type /etc) and open hosts file. Check if it has adobe entries .If no its fine, if yes replace the hosts file with a new hosts file with no adobe entries

6) Launch cc app and it should work fine

Windows

1) Close all adobe related processes in task manager (Core sync, services for adobe desktop app, adobe desktop service, Adobe IPC broker, AAM updater)

2) Navigate to following locations and assign the current user full permissions to adobe folders.  (Right click on adobe folder select properties then click security tab , click edit and select current user you are signed in with , select full control , click apply and then ok)

    C://program data (enable view hidden files to see this folder)

    C://program files 86x/common files

    C://program files 86x/

    C://program files/common files

    C: //program files/

3) rename SLstore to Slstore.old at following location c://program data/Adobe/

4) Rename SLcache to Slcache.old at following location C:\Program Files (x86)\Common Files\Adobe

4) Navigate to c://users/username/appdata/local/adobe/oobe  and rename Opm.db to opm.old

5) Download the adobe cleaner tool ( Use the Creative Cloud Cleaner Tool to solve installation problems )to fix the host file issue or you can

Navigate to c://windows/system32/drivers/etc/   and open hosts file using notepad. IF you see any Adobe entry there please replace that hosts file with a new hosts file which does not have any adobe entry. If there is no Adobe entry leave the hosts file as it is.

6) Launch cc app and sign in.

Hello Julie,

I found this in my library (as an addition to Dave's hint):

Quit all Adobe CC apps including Creative Cloud (Also launch Task Manager, find the CreativeCloud process and select "End Task"

On Windows 10, go to  C:\ProgramData\Adobe. Find the folder named "SLStore" and rename it "SLStore_old"

Then restart. It prompted me with the license screen and I entered my credentials (Email account and my Adobe  password). It validated those and Photoshop opened. I then opened Creative Cloud >>> no longer "trial" software.

Hans-Günter