Photoshop diz que meu pc é incompatível, mas meu windows está na versão certa

Forum|Forum|3 years ago
May 22, 2022
1 reply
1269 views

Eu tentei baixar a avaliação gratuita do photoshop, mas ao abrir o Adobe CC, todos os aplicativos estão marcados como incompatíveis. Ao clicar no photshop, ele diz que preciso do windows 10 1607, ou posterior, mas eu tenho uma versão do windows 10 muito acima desta. Se alguém puder por favor ajudar, eu agradeceria, tenho que resolver este problema o mais rápido possível, pois eu preciso do pacote adobe para minhas lições da faculdade

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John Waller

Community Expert

but I have a version of windows 10 far above this.

Which version do you have exactly?

M

Murillo24415719gl5bAuthor

Participant

I have 21H1, windows 10 says I have no other updates left to install, but I've read people saying that Windows Update isn't always correct on that, so I'm not sure. I think 21H1 is a somewhat recent version of Windows 10, so Photoshop should be able to run. It did run before I uninstalled everything Adobe related after I had an error on Adobe CC occur, but after installing it again, all apps just say I need a better version of windows to download.

Jeffrey_A_Wright

Community Manager

Murillo, the dialog about the computer not meeting the minimum system requirements is usually accurate. You can find information on how to locate the version of Windows running on the computer at https://support.microsoft.com/en-us/windows/which-version-of-windows-operating-system-am-i-running-628bec99-476a-2c13-5296-9dd081cdd808#WindowsVersion=Windows_10

Please see https://helpx.adobe.com/photoshop/system-requirements.html to verify the computer meet or exceeds the requirements to download and install Photoshop CC, Murillo.

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