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michaelm13844607
Participant
September 30, 2018
Answered

Purchased photoshop elements 15 from pc world and got no serial number

  • September 30, 2018
  • 8 replies
  • 732 views

It cost me £79.99 and all I got when I downloaded and installed it was a trial version and no serial number to activate the full version so I feel I have been ripped off and pc world are no help at all

    This topic has been closed for replies.
    Correct answer John T Smith

    Again, nobody here or at Adobe is going to be able to provide any help with your dispute with PC World

    Tell PC World and your credit card company you want a refund

    8 replies

    Legend
    September 30, 2018

    If you purchased the student version because you thought it was a bargain, but aren’t a student, you have only yourself to blame. The page seems to say it clearly enough.

    Legend
    September 30, 2018

    PC World is a very large (and legit) UK retailer. £79 is the Student/Teacher edition. Have you proved you are a student/teacher? You won't get a serial number until you do.

    ADOBE Photoshop Elements 15 & Premiere Elements 15 Student & Teacher Edition Deals | PC World

    michaelm13844607
    Participant
    September 30, 2018

    Shouldn’t have to be a student or a teacher to use it otherwise they shouldn’t be selling it to the general public as it’s a waste of money

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    September 30, 2018

    Again, nobody here or at Adobe is going to be able to provide any help with your dispute with PC World

    Tell PC World and your credit card company you want a refund

    John T Smith
    Community Expert
    Community Expert
    September 30, 2018

    Since you did not buy that older version from Adobe, there is no way anyone here in this public forum, or at Adobe, is going to be able to help

    Go to your credit card company and enter a claim to get your money back

    I did not know that the magazine PC World sold software... or did you buy from someone else by clicking an advertising link at PC World?

    michaelm13844607
    Participant
    September 30, 2018

    No I bought it as a online download on the pc world wensite and got a product key, but no serial number to upgrade the trial vetsion which installed